Complete a 2-minute form and receive your doctor’s decision within 24 hours — no video calls or clinic visits required.
Save time and avoid clinic visits — get an e-prescription for up to 3 months without video calls.
Note: If you cannot provide information about a previous prescription, please book an express consultation. Psychiatric medications require a separate appointment with a psychiatrist. You’ll only be charged if the prescription is issued — otherwise, you’ll receive a full refund.
Request refillRenew your prescription without delays — through a quick questionnaire, no video calls or clinic visits.
Available exclusively for medications previously prescribed by doctors on Oladoctor.
Most requests are reviewed within a few hours, up to a maximum of one day.
No video calls or appointments — just complete a quick online form.
Once approved, your e-prescription meets regional requirements and works at your pharmacy.
Payment is processed upfront but fully refunded if your renewal is not approved.
One approved renewal provides medication supply for up to three months without reapplying.
Check if you qualify, gather required documents and follow our simple process to renew your e-prescription for up to 3 months — fast, easy, no clinic visits.
Online prescription renewal is available to patients who already have an active e-prescription from doctors on Oladoctor and are following a stable medication regimen. Instead of scheduling a repeat video visit or in-person appointment, you fill out a quick questionnaire and receive a renewal decision asynchronously—saving time and money.
This service is particularly suited for long-term management of common chronic conditions, including:
If you experience new symptoms or require lab monitoring or injectable medications, we recommend booking an express video consultation for a comprehensive assessment and safe treatment adjustments.
To expedite your online prescription renewal, attach proof of your previous prescription. Providing the right documents up front allows our doctors to verify your treatment history immediately—no follow-up questions needed.
Asynchronous renewal isn’t always enough. If our doctor spots new symptoms, missing information, or unusual lab values during your questionnaire review, you’ll be invited to an express video consultation for a thorough assessment.
Ideal for medications with a narrow therapeutic window or requiring close monitoring, such as:
Benefits of an express video consultation:
If your medication falls under specialized therapy or requires regular clinical monitoring, opt for an online specialist consultation instead of standard prescription renewal. A specialist can review your case in depth, adjust complex dosing schedules, and manage potential drug interactions more safely than an asynchronous form.
Practical information for getting care while living, working, or travelling in Europe — all in one place.
Find out who can renew their prescription online, what documents you need, and how long the process takes — everything you need to submit your request smoothly.