Skip to main content

Consult a pediatrician online today

When a child has a fever, cough, rash, digestive symptoms or other concerns, a pediatric consultation allows you to discuss the situation with a doctor and receive an assessment without leaving home, provided the problem can be evaluated safely through a remote consultation.

Check circleBook a consultation at a time that works best for your family
Check circleDescribe your child's symptoms, age and medical history
Check circleReceive an individual assessment and, when clinically indicated, an electronic prescription or guidance on the next steps
Consult a pediatrician online today

How to book a pediatric consultation

Three steps to receive guidance about your child's health.

How to book a pediatric consultation
1
Choose a time for the consultation and book an online pediatrician appointment. The consultation is usually carried out by video call, allowing the doctor to observe the child when necessary and ask questions about how the symptoms have developed.
2
Describe the symptoms and medical history. Before the consultation, you can provide your child's age, the reason for the appointment, when the symptoms started, any existing medical conditions, allergies and any medication they are currently taking.
3
Attend the consultation. The pediatrician will review the information provided, answer your questions and assess whether the problem can be managed with monitoring at home or whether an in-person examination is advisable. When clinically indicated, they may issue an electronic prescription or recommend additional tests or an assessment by another specialist.

An online consultation does not replace urgent care or a physical examination when this is necessary to assess the child's condition properly.

Pediatricians available for online consultations

Pediatric doctors who can assess common childhood health concerns and provide guidance to families.

Doctor
0.0(0)

Andreea Mateescu

Paediatrics8 years of experience

Dr Andreea Mateescu is a board-certified paediatrician with 7 years of clinical experience. She graduated from Carol Davila University of Medicine and Pharmacy in Bucharest, Romania, and completed her paediatric residency at INSMC Alessandrescu-Rusescu. She also holds additional training in general ultrasound diagnostics.

Dr Mateescu focuses on providing high-quality, evidence-based medical care for children, with a strong emphasis on prevention, healthy development, and long-term wellbeing. She believes that clear, empathetic communication with both children and parents is essential for building trust and ensuring effective care.

Online consultations with Dr Mateescu are suitable for:

  • preventive check-ups and monitoring of growth and development;
  • vaccination planning, including personalised and catch-up schedules;
  • assessment of psychomotor, emotional, and physical development;
  • diagnosis and management of acute and chronic paediatric conditions;
  • nutritional guidance for infants and children, including formula selection when medically indicated;
  • care for children with complex or rare conditions;
  • practical guidance and ongoing support for parents.
Dr Mateescu works with patience, empathy, and professionalism, ensuring that each child receives attentive, individualised care. Her goal is to support healthy, balanced development while helping parents feel confident and well-informed at every stage of their child’s care.
Book a video appointment
€60
View all doctors

Online pediatric consultation: what you need to know

An online pediatric consultation can be useful for assessing recent symptoms, following up on known problems, discussing medical results or asking questions about nutrition, sleep, growth and development. When the situation requires a physical examination or urgent care, the pediatrician will recommend attending an in-person service.

Mild or changing symptoms in children

Mild or changing symptoms in children

Children can develop symptoms that change quickly throughout the day, such as fever, cough, nasal congestion, digestive discomfort, minor skin rashes or a temporary loss of appetite. It can often be difficult for parents to know whether monitoring the child at home is enough or whether they should speak to a doctor.

Before making a decision, it can be helpful to speak to a pediatrician to explain how the symptoms have changed, when they started and whether there is any relevant medical history. During the assessment, the doctor will consider the child's age, clinical progress and the information provided by the family before recommending the next steps.

If the doctor identifies signs that require a physical examination or additional tests, they will advise you to attend an in-person consultation.

When your child gets ill frequently

When your child gets ill frequently

Some children seem to recover from one infection and, just a few weeks later, develop another cough, nasal congestion, fever or similar symptoms. These situations are common, especially during the first years of nursery or school, and can cause concern for families.

An online pediatrician consultation allows the doctor to review what these episodes have been like, how long they last, whether they follow a particular pattern and what treatments or recommendations have been used previously. The aim is not to draw conclusions based only on how often infections occur, but to consider the overall medical history and decide whether follow-up, additional investigations or continued observation may be appropriate.

If the pediatrician considers that there are reasons for a more detailed assessment, they may recommend additional tests or refer the child to the relevant specialist.

Questions about development, sleep or behaviour

Questions about development, sleep or behaviour

Not all pediatric consultations are related to illness. Many families seek guidance about their child’s growth, nutrition, sleep, language, behaviour or general development.

A pediatric consultation provides an opportunity to discuss these concerns, explain how the child is developing and assess whether their development appears appropriate for their age or whether further evaluation may be helpful.

In some cases, the pediatrician may recommend small changes to family routines or daily habits. When necessary, they may also suggest seeing other professionals, such as a child psychologist, speech and language therapist, neurologist or other specialists involved in child development.

A consultation with a pediatrician can also be useful for discussing questions after a previous check-up or reviewing reports provided by other healthcare professionals.

Moving to another country and planning vaccinations

Moving to another country and planning vaccinations

Moving to another country means adapting to a new healthcare system and often reviewing a child’s medical records. Questions may arise about the vaccination schedule, pediatric check-ups or continuing treatment that has already been started.

pediatric telemedicine makes it possible to discuss these issues with a professional without having to wait for the first in-person appointment. During the consultation, the pediatrician can review the available information, explain how child healthcare is organised in Spain and provide guidance on the recommended next steps.

If you have questions about vaccinations, the doctor will take into account the child’s age, doses already received and the documentation available. Recommendations will be based on the current official vaccination schedule in Spain and the individual medical assessment.

In addition to vaccination, the consultation can be used to discuss questions about adapting to a new environment, nutrition, sleep or other common changes that may occur after a move.

Prescriptions, referrals and pediatric follow-up

Prescriptions, referrals and pediatric follow-up

After the consultation, the pediatrician will explain the most appropriate next steps based on your child’s clinical situation. In many cases, it may be enough to continue monitoring at home and follow the recommendations provided. In others, the doctor may advise follow-up or a more detailed assessment.

When clinically indicated, the pediatrician may issue an electronic prescription for the treatment they consider appropriate or recommend a referral for additional tests or an assessment by another specialist. The decision will depend on the child’s age, medical history and the information available during the assessment.

If symptoms persist, recur frequently or do not develop as expected, you can request another assessment. Follow-up allows the doctor to review how the child is progressing, check whether any new symptoms have appeared and decide whether the plan should be changed or an in-person examination is needed.

If the situation suggests a serious illness or medical emergency, the pediatrician will recommend attending an in-person emergency service immediately or calling 112. If you need to book an online pediatrician appointment, you can do so for a further assessment when the situation can be managed through a remote consultation.

When to consult a pediatrician online

When to consult a pediatrician online

An online pediatrician can help with many common childhood health concerns that do not show signs of being serious and can be assessed by video call.

An online pediatric consultation can also be useful for following up on known symptoms, asking questions about nutrition, sleep, growth or development, and deciding whether it is appropriate to continue monitoring at home or arrange an in-person assessment.

However, an online consultation does not replace urgent care when a child has symptoms that require immediate examination. In these cases, the pediatrician will advise attending an in-person service.

Online pediatric care with Oladoctor

Online pediatric care with Oladoctor

Oladoctor provides access to online pediatric care for many common questions about child health when the situation can be assessed safely at a distance.

The consultation allows you to describe the symptoms clearly, discuss how the child’s condition has developed and share relevant medical information before the pediatrician carries out their assessment. When necessary, you can also attach photographs or medical documents.

The main benefits of the service include:

  • Booking an online appointment at a time that works best for your family.
  • Having a pediatric video consultation from home or anywhere in Spain.
  • Discussing your child’s symptoms, medical history and questions related to growth, development or nutrition.
  • Receiving an individual assessment from a pediatrician.
  • Receiving personalised recommendations and, when clinically indicated, an electronic prescription or referral for further care.
  • Getting clear guidance on when follow-up can be provided remotely and when an in-person consultation is preferable.

The aim of the platform is to make medical assessment more accessible when a health concern can be managed through an online pediatric consultation, without replacing situations in which a child needs a physical examination or urgent care.

Patients love

Logo

Frequently asked questions about online paediatric consultations

Answers to common concerns about seeing a paediatrician online — including when to book, how the consultation works, and what support you can expect.

You can speak to a paediatrician about most common symptoms in children — such as fever, cough, rash, digestive issues, or nasal congestion. Online consultations are also suitable for ongoing issues like poor sleep, picky eating, mild skin problems, or questions about child development. If the doctor believes that in-person care is required, they will guide you accordingly.

Yes. When booking a consultation on Oladoctor, you can describe the skin issue in detail and upload photos or files in advance. This helps the paediatrician understand the symptoms before the consultation starts. Many rashes and skin conditions can be assessed remotely based on your description, location of the rash, and symptom history — allowing the doctor to suggest the right treatment or next steps.

Yes — if medically appropriate, the doctor can issue an electronic prescription. Medications are prescribed based on the child’s age, weight, symptoms, and medical history. This may include antipyretics, allergy medications, or other supportive treatments. Prescriptions are valid in the country you indicate at booking, in line with local regulations.

Absolutely. A paediatrician can explain the national immunisation schedule, help create a catch-up plan if any vaccines were missed, and advise on common side effects. If you’ve recently moved or are unsure about your child’s vaccination history, the doctor can help you understand which vaccines are needed and when to schedule them.

Online paediatricians provide care for children of all ages — from newborns to teenagers. Whether your baby has a fever or your older child needs support with sleep or nutrition, you can book a consultation. Online care is especially useful for parents with limited access to local paediatricians or when travel to a clinic is difficult.

Online consultations are not appropriate in emergency situations. If your child has difficulty breathing, a high fever that doesn’t respond to medication, signs of dehydration, persistent vomiting or diarrhoea, seizures, severe allergic reactions (e.g. swelling of the face or throat), or becomes unusually drowsy or unresponsive — seek urgent in-person care or call emergency services.

In such cases, prompt physical examination and immediate intervention may be critical for your child’s safety.

Stay informed about Oladoctor

News about new services, product updates and useful information for patients.

Follow us on social media