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EMLA 25 mg/g + 25 mg/g CREAM

EMLA 25 mg/g + 25 mg/g CREAM

Ask a doctor about a prescription for EMLA 25 mg/g + 25 mg/g CREAM

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Doctor

Tarek Agami

General medicine10 years of experience

Dr. Tarek Agami is a general practitioner registered in both Portugal and Israel, with broad experience in family and preventive medicine. He offers online consultations for adults and children, providing personalised support for primary care needs, chronic disease management, and everyday health concerns.

Dr. Agami received clinical training and worked in leading medical institutions in Israel (Kaplan Medical Center, Barzilai Medical Center, Wolfson Medical Center) and Portugal (European Healthcare City, Viscura Internacional, Hospital Dr. José Maria Grande, Hospital Vila Franca de Xira). His approach combines international medical standards with individualised attention to each patient.

Main areas of consultation:

  • Diagnosis and treatment of acute and chronic conditions (high blood pressure, diabetes, respiratory infections, cardiovascular symptoms)
  • Evaluation of symptoms and guidance on further diagnostic testing
  • Preventive check-ups and regular health monitoring
  • Medical support during travel or after relocation
  • Treatment adjustments and lifestyle recommendations based on your personal history
Dr. Agami provides medical support for patients using GLP-1 medications (such as Ozempic or Mounjaro) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Portugal and Israel.

Dr. Agami is committed to evidence-based, patient-centred care, ensuring that each person receives trusted medical support tailored to their health goals.

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This page is for general information. Consult a doctor for personal advice. Call emergency services if symptoms are severe.
About the medicine

How to use EMLA 25 mg/g + 25 mg/g CREAM

Introduction

Package Leaflet: Information for the User

EMLA 25 mg/g + 25 mg/g cream

lidocaine/prilocaine

Read all of this leaflet carefully before you start using this medicine because it contains important information for you.

  • Keep this leaflet, you may need to read it again.
    1. If you have any further questions, ask your doctor or pharmacist.
  • This medicine has been prescribed for you only, and you should not pass it on to others. It may harm them, even if their signs of illness are the same as yours.
    • If you get any side effects, talk to your doctor or pharmacist. This includes any possible side effects not listed in this leaflet. See section 4.

Contents of the pack

  1. What is EMLA and what is it used for
  2. What you need to know before you use EMLA
  3. How to use EMLA
  4. Possible side effects
  5. Storing EMLA
  6. Contents of the pack and other information

1. What is EMLA and what is it used for

EMLA contains two active substances called lidocaine and prilocaine. They belong to a group of medicines called local anaesthetics.

EMLA works by numbing the surface of the skin for a short time. It is applied to the skin before certain medical procedures. It helps to stop the pain on the skin; however, you may still feel sensations such as pressure and touch.

Adults, adolescents and children

It can be used to numb the skin before:

  • Needle procedures (e.g. if you are going to have an injection or a blood test).
  • Minor skin surgeries.

Adults and adolescents

It can also be used:

  • To numb the genitals before:
    • Having an injection.
    • Medical procedures such as removal of warts.

The use of EMLA on the genitals should be supervised by a doctor or nurse.

Adults

It can also be used to numb the skin before:

  • Cleaning or removing damaged skin from leg ulcers.

2. What you need to know before you use EMLA

Do not use EMLA

  • if you are allergic to lidocaine or prilocaine, or other similar local anaesthetics or any of the other ingredients of this medicine (listed in section 6).

Warnings and precautions

Talk to your doctor or pharmacist before starting to use EMLA

  • if you or your child have a rare inherited blood disease called “glucose-6-phosphate dehydrogenase deficiency”.
  • if you or your child have a condition where the levels of a pigment in the blood are altered, called “methaemoglobinaemia”.
    • do not use EMLA on areas with broken skin, cuts, abrasions or open wounds, except for leg ulcers. If any of these problems occur, talk to your doctor or pharmacist before using the cream.
  • if you or your child have a skin condition with itching called “atopic dermatitis”, a shorter application time may be sufficient. Application times of more than 30 minutes may increase the risk of local skin reactions (see also section 4 “Possible side effects”).
  • if you are taking medicines for heart rhythm problems (antiarrhythmic medicines of class III, such as amiodarone). In this case, your doctor will monitor your heart function.

Due to the potentially greater absorption into the skin that has just been shaved, it is important to follow the recommended dose, skin area and application time.

Avoid getting EMLA in your eyes, as it may cause irritation and chemical burns to the eyes. If it accidentally gets into your eye, rinse it well with warm water or saline solution (sodium chloride solution). Be careful not to put anything in the eye until feeling returns.

Children should be carefully watched when using EMLA on any part of their body to avoid getting EMLA into their eyes.

EMLA should not be applied on a broken eardrum.

When using EMLA before being vaccinated with live vaccines (e.g. tuberculosis vaccine), revisit your doctor or nurse after the required follow-up period for the vaccination result.

Children and adolescents

In infants and newborns less than 3 months old, “methaemoglobinaemia”, a temporary and clinically unimportant increase in the levels of a pigment in the blood, is often seen up to 12 hours after application of EMLA.

Clinical studies could not confirm the efficacy of EMLA when blood is taken from the heel of newborns or to provide adequate pain relief during circumcision.

EMLA should not be applied to the genital mucosa (e.g. in the vagina) of children (under 12 years) because there are not enough data on the absorption of the active substances.

EMLA should not be used in children under 12 months of age who are also being treated with other medicines that affect the levels of the blood pigment “methaemoglobin” (e.g. sulphonamides, see also section 2 “Using EMLA with other medicines”).

EMLA should not be used in premature newborns.

Using EMLA with other medicines

Tell your doctor or pharmacist if you are taking or have recently taken any other medicines, including those obtained without a prescription and herbal medicines. This is because EMLA may affect the way other medicines work and other medicines may affect the way EMLA works.

In particular, tell your doctor or pharmacist if you or your child have recently taken or are taking any of the following medicines:

  • Medicines used to treat infections called “sulphonamides” and nitrofurantoin.
  • Medicines used to treat epilepsy, called phenytoin and phenobarbital.
  • Other local anaesthetics.
  • Medicines for heart rhythm problems, such as amiodarone.
  • Cimetidine or beta-blockers, which may increase the levels of lidocaine in the blood. This interaction is not clinically significant in short-term treatment with EMLA at the recommended doses.

Pregnancy, breast-feeding and fertility

If you are pregnant or breast-feeding, think you may be pregnant or are planning to have a baby, ask your doctor or pharmacist for advice before using this medicine.

Occasional use of EMLA during pregnancy is unlikely to have any adverse effects on the foetus.

The active substances of EMLA (lidocaine and prilocaine) are excreted in breast milk. However, the amount is so small that it is generally not a risk for the child.

Animal studies have shown that there are no changes in male or female fertility.

Driving and using machines

EMLA has no effect on the ability to drive and use machines, or the effect is negligible, when used at the recommended doses.

EMLA contains macrogolglycerol hydroxystearate

This medicine may cause skin reactions because it contains macrogolglycerol hydroxystearate.

3. How to use EMLA

Follow exactly the instructions for administration of this medicine given by your doctor, pharmacist or nurse. If you are unsure, ask your doctor, pharmacist or nurse again.

Using EMLA

  • The place where you apply the cream, the amount you use and how long you leave it on will depend on what it is used for.
  • Your doctor, pharmacist or nurse will apply the cream or show you how to do it yourself.
  • When using EMLA on the genitals, a doctor or nurse should supervise its use.

Do not use EMLA on the following areas:

  • Cuts, abrasions or open wounds, except for leg ulcers.
  • Areas with broken skin or eczema.
  • On or near the eyes.
  • Inside the nose, ear or mouth.
  • On the anus.
  • On the genitals of children.

People who frequently apply or remove the cream should take care to avoid contact to prevent the development of hypersensitivity.

The protective membrane of the tube is broken by pressing the cap against it.

Using on the skin before small procedures (such as needle procedures or minor skin procedures):

  • Apply a thick layer of cream to the skin. Your doctor, pharmacist or nurse will tell you where to apply it.
  • Cover the cream with a dressing [plastic film]. This is removed just before the procedure starts. If you apply the cream yourself, make sure your doctor, pharmacist or nurse provides you with the dressings.
  • The usual dose for adults and adolescents over 12 years is 2 g (grams).
  • In adults and adolescents over 12 years, apply the cream at least 60 minutes before the procedure (unless the cream is to be used on the genitals). However, do not apply it more than 5 hours before.
  • In children, the amount of EMLA used and the application time depends on their age. Your doctor, nurse or pharmacist will tell you how much to use and when to apply it.

When applying the cream yourself, it is very important to follow the following instructions:

  1. Squeeze the tube to apply the required amount of cream to the skin where the procedure will be performed (e.g. where the needle will be inserted). A 3.5 cm line of cream from the 30 g tube is equivalent to 1 g of cream. Do not spread the cream.

Hands holding an auto-injector with the tip in contact with the skin fold of the abdomen

  1. Peel off the paper from the “central cut” of the non-adhesive side of the dressing (leaving a paper frame).

Hands opening a blister pack of tablets showing the empty interior and partially detached lid

  1. Remove the cover from the adhesive side of the dressing.

Hand holding a square medicinal patch with a partially removed protective layer

  1. Place the dressing carefully over the cream. Do not spread the cream under the dressing.

Hand opening a medicine envelope with lines indicating the opening point and visible contents

  1. Remove the paper backing. Smooth the edges of the dressing carefully. Then leave it on for at least 60 minutes if the skin is undamaged. The cream should not be left on for more than 60 minutes in children under 3 months or more than 30 minutes in children with atopic dermatitis. If the cream is used on the genitals or on ulcers, shorter application times can be used as described below.

Hand applying a medicinal patch to the skin showing the layers and area of adhesion

  1. Your doctor or nurse will remove the dressing and remove the cream just before carrying out the medical procedure (e.g. just before inserting the needle).

Hand holding skin with thumb and index finger while a needle injects at an angle showing subdermal tissue layers

Using on large areas of freshly shaved skin before outpatient procedures (such as hair removal techniques):

The usual dose is 1 g of cream per 10 cm² (10 square centimetres) of skin area, applied under a dressing for 1 to 5 hours. EMLA should not be used on a shaved skin area larger than 600 cm² (600 square centimetres, e.g. 30 cm by 20 cm). The maximum dose is 60 g.

Using on the skin before hospital procedures (such as skin grafts) that require deeper skin anaesthesia:

  • EMLA can be used in this way in adults and adolescents over 12 years.
  • The usual dose is 1.5 g to 2 g of cream per 10 cm² (10 square centimetres) of skin area.
  • The cream is applied under an occlusive dressing for 2 to 5 hours.

Using on the skin to remove wart-like lesions called “molluscum”

  • EMLA can be used in children and adolescents with a skin condition called “atopic dermatitis”.
  • The usual dose depends on the child’s age and is used for 30 to 60 minutes (30 minutes if the patient has atopic dermatitis). Your doctor, nurse or pharmacist will tell you how much cream to apply.

Using on the skin of the genitals before injecting local anaesthetics

  • EMLA can only be used in this way in adults and adolescents over 12 years.
  • The usual dose is 1 g of cream (1 g to 2 g on the female genital skin) per 10 cm² (10 square centimetres) of skin area.
  • The cream is applied under an occlusive dressing. This is left on for 15 minutes on male genital skin and for 60 minutes on female genital skin.

Using on the genitals before minor skin surgery (removal of warts)

  • EMLA can only be used in this way in adults and adolescents over 12 years.
  • The usual dose is 5 g to 10 g of cream for 10 minutes. No occlusive dressing is used. The medical procedure should be started immediately.

Using on leg ulcers before cleaning or removing damaged skin

  • The usual dose is 1 g to 2 g per 10 cm² (10 square centimetres) of skin area, up to a maximum of 10 g.
  • The cream is applied under an occlusive dressing, e.g. a transparent plastic film. This is left on for 30 to 60 minutes before cleaning the ulcer. Remove the cream with a cotton swab and start cleaning without delay.
    • EMLA can be used before cleaning leg ulcers up to 15 times over a period of 1-2 months.
    • The EMLA tube is for single use when used on leg ulcers: the tube with any remaining contents should be discarded each time after treating a patient.

If you use more EMLA than you should

If you use more EMLA than your doctor, pharmacist or nurse has told you, contact them immediately, even if you do not have any symptoms.

The following are symptoms if you use too much EMLA. These symptoms are unlikely to occur if the recommendations for use of EMLA are followed.

  • Feeling dizzy or lightheaded.
  • Numbness or tingling around the mouth and tongue.
  • Altered taste.
  • Blurred vision.
  • Ringing in the ears.
  • There is also a risk of “acute methaemoglobinaemia” (a problem with the levels of a pigment in the blood). This risk is higher when taking certain medicines at the same time. If this happens, the skin turns a bluish-grey colour due to lack of oxygen.

In severe cases of overdose, symptoms can include fits, low blood pressure, slow breathing, stopping breathing and changes in heart rhythm. These effects can be life-threatening.

In case of overdose or accidental ingestion, contact the Toxicology Information Service. Telephone 91 562 04 20.

If you have any further questions on the use of this product, ask your doctor, pharmacist or nurse.

4. Possible Adverse Effects

Like all medicines, this medicine can cause adverse effects, although not all people suffer from them.

Contact your doctor or pharmacist if any of the following adverse effects cause you discomfort or do not seem to disappear. Inform your doctor of anything else that makes you feel unwell while using EMLA.

A mild reaction (pallor or redness of the skin, slight swelling, initial burning or itching) may appear in the area where EMLA is applied. These are normal reactions to the cream and anesthetics and will disappear shortly without the need for any action.

If you experience any unpleasant or unusual effect while using EMLA, stop using it and consult your doctor or pharmacist as soon as possible.

Frequent(may affect up to 1 in 10 people)

  • Local transient skin reactions (pallor, redness, swelling) in the application area during treatment on the skin, genital mucosa, or leg ulcers.
  • A mild initial sensation of burning, itching, or heat in the application area during treatment on the genital mucosa or leg ulcers.

Uncommon(may affect up to 1 in 100 people)

  • A mild initial sensation of burning, itching, or heat in the treated area during treatment on the skin.
  • Numbness (tingling) in the application area during treatment on the genital mucosa.
  • Skin irritation in the application area during treatment of leg ulcers.

Rare(may affect up to 1 in 1,000 people)

  • Allergic reactions that, in rare cases, can lead to anaphylactic shock (skin rash, swelling, fever, difficulty breathing, and fainting) during treatment on the skin, genital mucosa, or leg ulcers.
  • Methemoglobinemia (blood disorder) during treatment of the skin.
  • Minor pinpoint bleeding in the treated area (particularly in children with eczema after long periods of application), during treatment on the skin.
  • Eye irritation if EMLA accidentally comes into contact with the eyes during treatment on the skin.

Frequency Not Known(cannot be estimated from the available data)

  • Chemical burns to the eyes if EMLA accidentally comes into contact with them during treatment.

Other Adverse Effects in Children

Methemoglobinemia, a blood disorder that is usually observed more frequently in newborns and infants from 0 to 12 months, often associated with overdose.

Reporting of Adverse Effects

If you experience any type of adverse effect, consult your doctor or pharmacist, even if it is a possible adverse effect that is not listed in this leaflet. You can also report them directly through the Spanish Pharmacovigilance System for Human Use Medicines: https://www.notificaram.es/. By reporting adverse effects, you can contribute to providing more information on the safety of this medicine.

5. Storage of EMLA

Keep this medicine out of the sight and reach of children.

Do not use this medicine after the expiration date stated on the carton and tube after "EXP". The expiration date is the last day of the month indicated.

Do not freeze.

Keep the tube tightly closed.

Medicines should not be disposed of via wastewater or household waste. Deposit the packaging and any unused medicines in the SIGRE collection point at your pharmacy. If in doubt, ask your pharmacist how to dispose of the packaging and any unused medicines. This will help protect the environment.

6. Package Contents and Additional Information

Composition of EMLA

  • The active ingredients are: lidocaine and prilocaine.
  • 1 g of cream contains 25 mg of lidocaine and 25 mg of prilocaine.
  • The other ingredients are carbomers, macrogolglycerol hydroxystearate, sodium hydroxide, and purified water.

Appearance of EMLA and Package Contents

Homogeneous white cream.

It is presented in an aluminum tube with a polypropylene cap equipped with a piercing device.

EMLA is available in packages of:

1 tube containing 5 g of cream

1 tube containing 5 g of cream + 2 dressings

1 tube containing 5 g of cream + 3 dressings

3 tubes containing 5 g of cream + 8 dressings

5 tubes containing 5 g of cream

5 tubes containing 5 g of cream + 10 dressings

5 tubes containing 5 g of cream + 12 dressings

1 tube containing 30 g of cream

Only some package sizes may be marketed.

Marketing Authorization Holder and Manufacturer

Marketing Authorization Holder:

Aspen Pharma Trading Limited

3016 Lake Drive,

Citywest Business Campus,

Dublin 24, Ireland

Tel: +34 952 010 137

Manufacturer:

Recipharm Karlskoga AB

Björkbornsvägen 5

S-69133 – Karlskoga

Sweden

O

Aspen Bad Oldesloe GmbH,

32-36 Industriestrasse,

23843 Bad Oldesloe,

Germany

Local Representative:

Aspen Pharmacare España S.L.

Avenida Diagonal, 512,

Planta Interior 1, Oficina 4,

Barcelona, 08006, Spain

This medicine is authorized in the Member States of the European Economic Area under the following names:

Austria

Emla 5% - Cream

Belgium

Emla 25mg/25mg cream

Cyprus

Emla Cream 5%

Finland

EMLA

France

EMLA 5 POUR CENT, cream

Greece

EMLA

Iceland

Emla

Ireland

EMLA 5% w/w Cream

Italy

EMLA

Luxembourg

Emla 25mg/25mg cream

Malta

EMLA 5% w/w Cream

Norway

Emla

Poland

EMLA

Spain

EMLA 25 mg/g + 25 mg/g cream

Sweden

EMLA

Netherlands

Emla

Date of the Last Revision of this Leaflet:July 2024

Detailed and updated information on this medicine is available on the website of the Spanish Agency for Medicines and Health Products (AEMPS) http://www.aemps.gob.es/

About the medicine

How much does EMLA 25 mg/g + 25 mg/g CREAM cost in Spain ( 2025)?

The average price of EMLA 25 mg/g + 25 mg/g CREAM in December, 2025 is around 10.02 EUR. Prices may vary depending on the region, pharmacy, and whether a prescription is required. Always check with a local pharmacy or online source for the most accurate information.

Alternatives to EMLA 25 mg/g + 25 mg/g CREAM in other countries

The best alternatives with the same active ingredient and therapeutic effect.

Alternative to EMLA 25 mg/g + 25 mg/g CREAM in Poland

Dosage form: Cream, 25 mg/g + 25 mg/g
Active substance: combinations
Marketing authorisation holder (MAH): Aspen Pharma Trading Ltd.
Prescription required
Dosage form: Plaster, 25 mg + 25 mg
Active substance: combinations
Marketing authorisation holder (MAH): Aspen Pharma Trading Ltd.
Prescription not required
Dosage form: Cream, 25 mg/g + 25 mg/g
Active substance: combinations
Marketing authorisation holder (MAH): Aspen Pharma Trading Ltd.
Prescription required
Dosage form: Plaster, 25 mg + 25 mg
Active substance: combinations
Marketing authorisation holder (MAH): Aspen Pharma Trading Limited
Prescription not required
Dosage form: Plaster, 25 mg + 25 mg
Active substance: combinations
Marketing authorisation holder (MAH): Aspen Pharma Trading Limited
Prescription not required
Dosage form: Cream, 25 mg/g + 25 mg/g
Active substance: combinations
Marketing authorisation holder (MAH): Aspen Pharma Trading Limited
Prescription required

Alternative to EMLA 25 mg/g + 25 mg/g CREAM in Ukraine

Dosage form: cream, 5 g in a tube
Active substance: combinations

Online doctors for EMLA 25 mg/g + 25 mg/g CREAM

Discuss dosage, side effects, interactions, contraindications, and prescription renewal for EMLA 25 mg/g + 25 mg/g CREAM – subject to medical assessment and local rules.

5.0(7)
Doctor

Tarek Agami

General medicine10 years of experience

Dr. Tarek Agami is a general practitioner registered in both Portugal and Israel, with broad experience in family and preventive medicine. He offers online consultations for adults and children, providing personalised support for primary care needs, chronic disease management, and everyday health concerns.

Dr. Agami received clinical training and worked in leading medical institutions in Israel (Kaplan Medical Center, Barzilai Medical Center, Wolfson Medical Center) and Portugal (European Healthcare City, Viscura Internacional, Hospital Dr. José Maria Grande, Hospital Vila Franca de Xira). His approach combines international medical standards with individualised attention to each patient.

Main areas of consultation:

  • Diagnosis and treatment of acute and chronic conditions (high blood pressure, diabetes, respiratory infections, cardiovascular symptoms)
  • Evaluation of symptoms and guidance on further diagnostic testing
  • Preventive check-ups and regular health monitoring
  • Medical support during travel or after relocation
  • Treatment adjustments and lifestyle recommendations based on your personal history
Dr. Agami provides medical support for patients using GLP-1 medications (such as Ozempic or Mounjaro) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Portugal and Israel.

Dr. Agami is committed to evidence-based, patient-centred care, ensuring that each person receives trusted medical support tailored to their health goals.

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Abdullah Alhasan

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Main areas of consultation:

  • Chest pain, shortness of breath, heart palpitations, high blood pressure
  • Hypertension control and cardiovascular disease prevention
  • Interpretation of ECG, blood tests, and Holter monitor results
  • Management of heart failure and coronary artery disease
  • General medical issues: infections, fever, fatigue, gastrointestinal symptoms
  • Guidance on diagnostics, treatment plans, and medication adjustments
Dr. Alhasan’s approach is based on thorough assessment, clear communication, and personalised care – helping patients understand their health and make informed decisions about their treatment.
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Duarte Meneses

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Dr. Duarte Meneses is a licensed family medicine and general practice doctor based in Portugal, with additional expertise in occupational health. He provides online consultations for adults, offering medical support for both acute symptoms and chronic health conditions.

  • Common symptoms such as fever, sore throat, cough, fatigue, or digestive issues
  • Chronic conditions including hypertension, diabetes, high cholesterol, and thyroid problems
  • Mental health concerns such as stress, sleep issues, anxiety, and burnout
  • Preventive care: health check-ups, lifestyle advice, and follow-up for existing conditions
  • Work-related health questions, sick leave documentation, and medical guidance for returning to work
Dr. Meneses graduated from the University of Beira Interior and has years of experience working with diverse patient populations. He is fluent in Portuguese, English, Spanish, and French.

His approach is friendly, clear, and focused on delivering practical medical advice tailored to each patient’s needs.

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Ngozi Precious Okwuosa

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Dr. Ngozi Precious Okwuosa is a Primary Care Physician with over 5 years of clinical experience in Hungary, Sweden, and Nigeria. A graduate of the University of Szeged (cum laude), she offers online consultations for adults in the areas of internal medicine, women’s health, and postoperative care.

Key areas of consultation:

  • Preventive and family medicine
  • Women’s health, including gynaecology and obstetrics
  • Chronic disease management: hypertension, diabetes, and more
  • Mental health support, anxiety, and counselling
  • Postoperative care and lab test interpretation
She has conducted research on the genetic background of stroke and is skilled in communicating with patients from diverse cultural backgrounds. Her approach combines clinical expertise with empathy and clear communication.
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Sergio Correa

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His areas of focus include:

  • General and urgent care: fever, fatigue, infections, digestive issues, respiratory symptoms, and other common concerns
  • Chronic condition support: hypertension, high cholesterol, diabetes, thyroid issues
  • Aesthetic medicine and dermatology: acne, skin ageing, hyperpigmentation, personalised skincare guidance
  • Trichology: hair loss, scalp conditions, treatment strategies for men and women
  • Preventive care: health check-ups, lifestyle advice, second opinions

Dr. Correa combines medical knowledge with an aesthetic and holistic approach to help patients improve both health and quality of life.

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Tomasz Grzelewski

Dermatology20 years of experience

Dr Tomasz Grzelewski is an MD, PhD specialist in allergy, paediatrics, general practice and sports medicine, with a clinical focus on dermatology, endocrinology, allergology and sports-related health. He has more than 20 years of clinical experience and completed his medical training at the Medical University of Łódź, where he defended his PhD thesis with distinction. His doctoral research was recognised by the Polish Society of Allergology for its innovative contribution to the field. Throughout his career, he has gained extensive expertise in diagnosing and managing a wide range of allergic and paediatric conditions, including modern allergen desensitisation techniques.

For five years, Dr Grzelewski served as the Head of two paediatric departments in Poland, managing complex clinical cases and leading multidisciplinary teams. He also worked in medical centres in the United Kingdom, gaining experience across both primary care and specialist environments. With over a decade of telemedicine experience, he has provided online consultations across Europe and is valued for his clear, structured and evidence-based medical guidance.

Dr Grzelewski is actively involved in clinical programmes focused on modern anti-allergic therapies. As a Principal Investigator, he leads research projects on sublingual and oral allergen desensitisation, supporting evidence-based progress in allergy treatment for both children and adults.

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  • food and medication allergies
  • urticaria, atopic dermatitis and skin reactions
  • recurrent infections in children
  • sports-related health questions
  • general family medicine concerns
Dr Tomasz Grzelewski is known for his clear communication style, structured medical approach and ability to explain treatment options in a concise and accessible way. His multidisciplinary background across allergy, paediatrics, dermatology and endocrinology allows him to provide safe, up-to-date and comprehensive care for patients of all ages.
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Hocine Lokchiri

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Online consultations with Dr. Lokchiri are suitable for many situations when someone needs quick medical guidance, reassurance or a clear next step. Common reasons for booking include:

  • fever, chills, fatigue and viral symptoms
  • cough, sore throat, nasal congestion, breathing discomfort
  • bronchitis and mild asthma flare-ups
  • nausea, diarrhoea, abdominal pain, digestive infections
  • rashes, allergic reactions, redness, insect bites
  • muscle or joint pain, mild injuries, sprains
  • headache, dizziness, migraine symptoms
  • stress-related symptoms, sleep disturbances
  • questions about test results and treatment plans
  • management of chronic conditions in stable phases
Many patients reach out when symptoms appear suddenly and cause concern, when a child becomes unwell unexpectedly, when a rash changes or spreads, or when it’s unclear whether an in-person examination is necessary. His emergency medicine background is particularly valuable online, helping patients understand risk levels, identify warning signs and choose safe next steps.

Some situations are not suitable for online care. If a patient has loss of consciousness, severe chest pain, uncontrolled bleeding, seizures, major trauma or symptoms suggesting a stroke or heart attack, he will advise seeking immediate local emergency services. This improves safety and ensures patients receive the right level of care.

Dr. Lokchiri’s professional training includes:

  • Advanced Trauma Life Support (ATLS)
  • Basic and Advanced Cardiac Life Support (BLS/ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Prehospital Trauma Life Support (PHTLS)
  • eFAST and critical care transthoracic echocardiography
  • aviation medicine
He is an active member of several professional organisations, including the French Society of Emergency Medicine (SFMU), the French Association for Emergency Physicians (AMUF) and the Swiss Society of Emergency and Rescue Medicine (SGNOR). In consultations, he works with clarity and precision, helping patients understand their symptoms, possible risks and the safest treatment options.
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Doctor

Andrei Popov

General medicine6 years of experience

Dr. Andrei Popov is a licensed pain management specialist and general practitioner based in Spain. He provides expert online care for adults dealing with both chronic and acute pain, as well as a wide range of everyday health concerns.

He specialises in diagnosing and treating pain conditions that affect quality of life, including:

  • Chronic pain lasting more than 3 months.
  • Migraines and recurring headaches.
  • Neck, back, lower back, and joint pain.
  • Post-traumatic pain following injury or surgery.
  • Nerve-related pain, fibromyalgia, and neuralgia.
In addition to pain management, Dr. Popov helps patients with:
  • Respiratory infections (colds, bronchitis, pneumonia).
  • High blood pressure and metabolic conditions such as diabetes.
  • Preventive care and routine health check-ups.

Online consultations last up to 30 minutes and include a detailed symptom review, personalised treatment planning, and medical follow-up when needed.

Dr. Popov’s approach is rooted in evidence-based medicine, combined with individualised care tailored to each patient’s history, lifestyle, and clinical needs.

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Doctor

Jonathan Marshall Ben Ami

Family medicine8 years of experience

Dr. Jonathan Marshall Ben Ami is a licensed family medicine doctor in Spain. He provides comprehensive care for adults and children, combining general medicine with emergency care expertise to address both acute and chronic health concerns.

Dr. Ben Ami offers expert diagnosis, treatment, and follow-up for:

  • Respiratory infections (cold, flu, bronchitis, pneumonia).
  • ENT conditions such as sinusitis, ear infections, and tonsillitis.
  • Digestive issues including gastritis, acid reflux, and irritable bowel syndrome (IBS).
  • Urinary tract infections and other common infections.
  • Management of chronic diseases: high blood pressure, diabetes, thyroid disorders.
  • Acute conditions requiring urgent medical attention.
  • Headaches, migraines, and minor injuries.
  • Wound care, health check-ups, and ongoing prescriptions.

With a patient-focused and evidence-based approach, Dr. Ben Ami supports individuals at all stages of life — offering clear medical guidance, timely interventions, and continuity of care.

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Doctor

Yevgen Yakovenko

General surgery11 years of experience

Dr. Yevgen Yakovenko is a licensed surgeon and general practitioner in Spain and Germany. He specialises in general, paediatric, and oncological surgery, internal medicine, and pain management. He offers online consultations for adults and children, combining surgical precision with therapeutic support. Dr Yakovenko works with patients across different countries and provides care in Ukrainian, Russian, English, and Spanish.

Areas of medical expertise:

  • Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
  • Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
  • Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
  • General and paediatric surgery: hernias, appendicitis, congenital conditions, both planned and urgent surgeries.
  • Injuries and trauma: bruises, fractures, sprains, soft tissue damage, wound care, dressing, referral when in-person care is required.
  • Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
  • Obesity treatment and weight management: a medical approach to weight loss, including assessment of underlying causes, evaluation of comorbidities, development of a personalised plan (nutrition, physical activity, pharmacotherapy if needed), and ongoing progress monitoring.
  • Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
  • Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

  • 12+ years of clinical experience in university hospitals in Germany and Spain.
  • International education: Ukraine – Germany – Spain.
  • Member of the German Society of Surgeons (BDC).
  • Certified in radiological diagnostics and robotic surgery.
  • Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

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