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Online treatment for dermatitis, eczema & rashes

Get relief from itch, redness and flare-ups with an online visit. Consult a dermatologist (or GP) on Oladoctor, get a personalised care plan and — when appropriate — an e-prescription for topical therapy.

Check circle Specialists available online (dermatologists & GPs)
Check circle Share clear photos for a faster skin assessment
Check circle Treatment options may include emollients, topical corticosteroids or calcineurin inhibitors
Check circle E-prescription issued when clinically indicated, usable at your local pharmacy
Online treatment for dermatitis, eczema & rashes

How online dermatitis care works

From booking to a personalised plan in one video visit.

How online dermatitis care works
1
Choose a doctor & time. Select a dermatologist (or GP), pick a slot, and add a short history with clear photos of the rash.
2
Video consultation (15–30 min). Discuss symptoms, triggers and current products. The doctor examines your photos live and refines the diagnosis.
3
Treatment plan & next steps. Receive skin-care instructions and, when appropriate, an e-prescription (e.g., emollients, topical steroids or calcineurin inhibitors). Book follow-ups as needed.

Note: If you develop rapidly spreading redness, pus, high fever, severe pain, eye involvement or swelling of lips/face, seek urgent in-person care.

Choose a doctor

Dermatologists & GPs for dermatitis, eczema and rashes

Book a video consultation for atopic/contact dermatitis or unexplained rashes. Doctors on Oladoctor provide personalised plans and, when appropriate, e-prescriptions.

5.0 (140)
Doctor

Yevgen Yakovenko

General surgery 12 years exp.

Dr. Yevgen Yakovenko is a licensed surgeon and general practitioner in Spain and Germany. He specialises in general, paediatric, and oncological surgery, internal medicine, and pain management. He offers online consultations for adults and children, combining surgical precision with therapeutic support. Dr Yakovenko works with patients across different countries and provides care in Ukrainian, Russian, English, and Spanish.

Areas of medical expertise:

  • Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
  • Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
  • Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
  • General and paediatric surgery: hernias, appendicitis, congenital conditions, both planned and urgent surgeries.
  • Injuries and trauma: bruises, fractures, sprains, soft tissue damage, wound care, dressing, referral when in-person care is required.
  • Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
  • Obesity treatment and weight management: a medical approach to weight loss, including assessment of underlying causes, evaluation of comorbidities, development of a personalised plan (nutrition, physical activity, pharmacotherapy if needed), and ongoing progress monitoring.
  • Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
  • Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

  • 12+ years of clinical experience in university hospitals in Germany and Spain.
  • International education: Ukraine – Germany – Spain.
  • Member of the German Society of Surgeons (BDC).
  • Certified in radiological diagnostics and robotic surgery.
  • Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

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€50
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Dermatitis & eczema: symptoms, triggers and treatment guide

Evidence-based guide to dermatitis, eczema and rashes: symptoms and types, common causes and triggers, proven treatments (emollients, topical corticosteroids, calcineurin inhibitors), patch testing, safety and prevention.

Dermatitis, eczema or “rash”: what’s the difference?

Dermatitis, eczema or “rash”: what’s the difference?

Dermatitis means skin inflammation—redness, dryness, itch and sometimes flaky patches. Eczema is a common form of dermatitis that tends to flare (most often atopic dermatitis). People say “rash” for any new eruption; eczema is one cause, but infections, allergies, psoriasis or heat irritation can look similar.

  • Atopic dermatitis: very itchy, dry patches in the bends of elbows/knees, on the neck or hands; relapsing course.

  • Contact dermatitis: irritation or allergy to soaps, fragrances, nickel, hair dyes; appears where the skin touched the trigger.

  • Seborrhoeic dermatitis: redness and fine scale on the scalp, eyebrows and sides of the nose (“dandruff” on the scalp).

  • Nummular (discoid) eczema: coin-shaped itchy plaques on the limbs or trunk.


Clues that help tell them apart
Location, borders and scale matter: hand-dominant cracking in frequent washers points to irritant contact dermatitis; symmetric flexural itch favours atopic dermatitis; scaly redness of the scalp and eyebrows fits seborrhoeic dermatitis. Look-alikes include psoriasis, fungal infection (tinea), scabies and hives—good history and clear photos help a clinician sort these out.

How to prep for an online skin review
Take two photos per area: a sharp close-up (to show edges/scale) and a wider shot (to show location). Use natural light, no filters. Note when it started, any new products/jewellery/work exposures, and what you’ve already tried (emollients, steroid or calcineurin creams).

Further reading (authoritative, optional):

Everyday triggers & skin-care routine to reduce flares

Everyday triggers & skin-care routine to reduce flares

Cut everyday irritants. The most frequent flare drivers are fragrance in skincare, harsh soaps, wool/rough fabrics, sweat/heat, and “wet work” (cleaning, catering, healthcare). Switch to fragrance-free products, use soap-substitute cleansers, wear breathable cotton, use nitrile gloves for wet tasks, and moisturise right after washing (see NHS eczema self-care) (source: NHS: Atopic eczema).

Moisturise like medicine. Emollients rebuild the barrier and reduce itch. Apply generously 2–3× daily and within 3 minutes after bathing (“soak & seal”). Many adults do well with urea 5–10% or ceramide creams; lighter lotions suit humid weather, thicker ointments help very dry skin.

Bathing & clothing habits. Keep showers lukewarm and short; avoid hot water and vigorous towel-rubbing (pat dry). Skip alcohol-based toners and harsh exfoliants. Prefer cotton layers over wool; rinse new clothes before first wear.

When it’s allergy, not just dryness. If the pattern maps exactly to where a product or object touches (watch strap, earrings, hair dye, specific cosmetics) or flares persist despite good emollient care, allergic contact dermatitis is possible. Ask about patch testing to common allergens (nickel, fragrance mixes, preservatives); primary-care dermatology guidance in Europe uses patch tests to confirm and tailor avoidance. PCDS: Clinical guidance (contact dermatitis & patch testing)

Sleep & itch control. Keep nails short, cool the bedroom, and try a brief cool compress on hot plaques before moisturising. Non-sedating antihistamines help mainly if hives are present; for pure eczema itch, barrier repair plus anti-inflammatory treatment works best.

Treatment ladder: from emollients to prescription creams

Treatment ladder: from emollients to prescription creams

Most dermatitis care starts with daily emollients to rebuild the skin barrier. When flares break through, doctors on Oladoctor may add topical anti-inflammatories—choosing the right strength and right site matters more than the brand. As a rule of thumb, low-potency options suit the face, folds and groin, while medium potency is used on the trunk and limbs for short courses; very potent steroids are reserved for brief, targeted use on thick plaques. For sensitive areas or long-term maintenance, calcineurin inhibitors (tacrolimus, pimecrolimus) are steroid-sparing alternatives. Authoritative overviews: British Association of Dermatologists patient guide to topical corticosteroids and the EuroGuiDerm guideline for atopic eczema (adult).

Typical options your clinician may consider:


  • Low potency (face/folds, short courses): hydrocortisone 1% cream; pimecrolimus 1% (Elidel®) or tacrolimus 0.03% (Protopic®) as steroid-sparing choices.

  • Moderate potency (trunk/limbs, time-limited): hydrocortisone butyrate 0.1%, methylprednisolone aceponate 0.1% (Lexxema®), mometasone furoate 0.1% (Elocon®), betamethasone valerate 0.1% (e.g., Alergical®/Betnovate®).

  • Very potent (short, focal bursts; not for face/folds): clobetasol propionate 0.05%.

  • Steroid-sparing for delicate sites/maintenance: tacrolimus 0.1%/0.03% (Protopic®), pimecrolimus 1% (Elidel®).


How courses are typically structured
Short flare treatment (often 5–7 days for potent options) is followed by step-down—either lowering potency or reducing frequency—rather than stopping abruptly. Many patients do well with “proactive” twice-weekly use on relapse-prone spots (often with a calcineurin inhibitor) to cut the number of flares. Your clinician will tailor duration, potency and site rules to your age, skin type and country’s prescribing guidance.

Safety note, kept simple
Potent steroids are time-limited and site-specific; avoid long continuous use on face/folds. Calcineurin inhibitors can sting at first use but are safe for delicate areas and for longer maintenance. Your doctor decides what’s appropriate for you and your country’s rules.

Safe use of topical treatments (so you clear flares without side-effects)

Safe use of topical treatments (so you clear flares without side-effects)

Topical therapy works when the potency matches the body site. Use low-potency medicines on the face, eyelids and skin folds; medium potency on the trunk and limbs for short courses; very potent options only as brief, targeted bursts on thick plaques. For delicate areas or longer maintenance, calcineurin inhibitors (tacrolimus, pimecrolimus) are steroid-sparing alternatives and a short, mild sting at first is common.

Dose by the fingertip-unit (FTU) rule instead of guessing a “thin layer”: one adult FTU (from fingertip to the first crease) covers about two adult palm areas. Using FTUs helps you apply enough medicine to switch off inflammation without overusing the tube.

Treat flares for a limited time (often 5–7 days with stronger preparations), then step down—lower the potency or reduce frequency—rather than stopping abruptly. If the same spots relapse, a proactive plan (e.g., twice-weekly on those areas) can cut flare frequency.

Apply to clean, dry skin, keep skincare fragrance-free, and avoid occlusion (tight dressings/film) unless specifically advised. Don’t use potent steroids on eyelids or in deep skin folds. Leave a short gap if layering with emollients.

If there’s no improvement after 7–10 days, or you notice spreading redness, oozing or crusts, recheck the plan with a clinician—potency, duration, site or even the diagnosis may need adjusting (source: Ireland’s Health Service Executive dosing & FTU guide).

Sensitive sites: eyelids & hands — how care differs

Sensitive sites: eyelids & hands — how care differs

Eyelids. Skin here is thin and reactive, so keep the routine ultra-simple: lukewarm water or a gentle, fragrance-free cleanser, then a tiny amount of bland emollient. For flares, clinicians use very low-potency topicals for short courses or steroid-sparing options (tacrolimus/pimecrolimus) on medical advice. If symptoms map to mascara, nail varnish, hair dye or metal frames, think allergic contact dermatitis and remove likely culprits; persistent cases may need patch testing.

Hands. Frequent washing and “wet work” (cleaning, catering, healthcare) break the barrier. Swap harsh soaps for soap-substitute cleansers, moisturise after every wash, and use nitrile gloves (with cotton liners if you sweat). Short, time-limited courses of the right-potency topical calm flares; if rashes trace the outline of rings or gloves, suspect contact allergy (rubber accelerators, fragrance, preservatives) and consider patch testing.

Patients love

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5.0
Solicité una receta exprés y todo el proceso fue rápido, sencillo y eficiente. La atención fue profesional y me sentí bien atendida en todo momento. Sin duda volveré a usar el servicio cuando lo necesite. ¡Gracias!
Estela Moran
Estela Moran
GB
5.0
Very fast and I received the medicines at a cheapest price ever. Never ever in my life I had it at such a cheap price. I even didn't know that I will get such a discount with prescription.
Anastasiia
Anastasiia
PT
5.0
I had a consultation and a prescription I needed the same day I requested the service – very smooth and pleasant experience.
Kateryna Koidan
Kateryna Koidan
PT
5.0
Easy and convenient. Was traveling in Spain as a tourist and got help and a prescription in a couple of hours. Strongly recommended
Jonathan
Jonathan
PT
5.0
Amazing service. Forgot to bring my antibiotics to Portugal and sent my diagnosis from my GP app. Had a prescription sent to my phone in Portugal within 15 minutes. Only cost €19. I would give more than 5 stars if I could.
debra durrington
debra durrington
GB
5.0
I had a problem with my skin and anxiety. I scheduled an appointment for the same day. I got a great consultation, I got all the recommendations I needed and all the help and even more. Thank you!
Anton Razvodov
Anton Razvodov
ES
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Your guide to healthcare in Spain

Practical information about the healthcare system, doctors and medical services in Spain.

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Dermatitis, eczema & rashes: frequently asked questions

Clear answers on symptoms and triggers, photo prep for online review, safe use of topical treatments, e-prescriptions (when appropriate), patch testing, and when in-person assessment is needed.

Can dermatitis/eczema be treated online?
Often, yes. Doctors on Oladoctor can review your history and photos by video, differentiate common patterns (atopic/contact/seborrhoeic), and start a step-wise plan. If red-flags appear (rapidly spreading redness, pus, fever, severe eye involvement), you’ll be directed to in-person assessment.
Can doctors on Oladoctor prescribe creams online?
When clinically appropriate, yes. Depending on your case and local rules, the doctor may issue an e-prescription for topical therapy. You receive the prescription (PDF/code) and present it at your pharmacy — doctors don’t send it to the pharmacy on your behalf.
What photos should I prepare for the visit?
Take two per area: a sharp close-up (edges/scale) and a wider shot (location on the body), in natural light, no filters. Note when it started, triggers (new products, jewellery, work exposures), and what you’ve already tried.
How do I know if it’s eczema, contact allergy or “just a rash”?
Clues: flexural itch that relapses → atopic dermatitis; a patch exactly where skin touched a product/object (watch strap, hair dye) → contact dermatitis; scalp/eyebrows with fine scale → seborrhoeic dermatitis. If the pattern persists or maps to a product, the doctor may suggest patch testing.
Are steroid creams safe?
Used correctly, yes. Potency must match the site and duration: low for face/eyelids/folds; moderate for trunk/limbs (short courses); very potent only as brief, targeted bursts on thick plaques. For delicate areas or maintenance, non-steroid options (tacrolimus/pimecrolimus) are common.
How much should I apply? (FTU rule)
Dose by fingertip units (FTU) instead of guessing a “thin layer.” One adult FTU covers about two adult palm areas. This helps you treat enough skin to switch off inflammation without overusing the tube.
How fast will I notice improvement?
With the right potency and routine, itch and redness usually ease within 3–7 days. If nothing changes after a week—or it rebounds immediately after stopping—your plan may need a potency/site/duration adjustment.
Which creams are commonly used in Europe?
Examples (doctor decides what’s right for you):

  • Low potency: hydrocortisone 1% (face/folds, short courses).

  • Moderate: hydrocortisone butyrate 0.1%, methylprednisolone aceponate 0.1% (e.g., Lexxema/Advantan), mometasone furoate 0.1%, betamethasone valerate 0.1% (e.g., Alergical/Betnovate).

  • Very potent (short, focal): clobetasol propionate 0.05%.

  • Steroid-sparing: tacrolimus (Protopic), pimecrolimus (Elidel).

Is eyelid eczema safe to treat? What about hands?
Eyelids: use very low-potency courses or steroid-sparing options; simplify skincare and avoid occlusion. Hands: strict irritant control (soap-substitute cleansers, moisturise after every wash, nitrile gloves/cotton liners) plus time-limited topicals; consider contact allergy if rashes “trace” rings or gloves.
Do I need antibiotics or antivirals?
Only if there’s evidence of infection (spreading redness, ooze, honey-coloured crusts, fever) or painful clusters suggesting eczema herpeticum—these require urgent review. Otherwise, anti-inflammatory topical therapy and barrier care are first-line.
How does the e-prescription work and how long is it valid?
If appropriate, the doctor issues an e-prescription at the end of your visit. You download/view it in your account or email and present it at your pharmacy. Validity varies by country (commonly ~30 days; in Spain often 10 days). Ask your pharmacist about local rules.
What if my pharmacy is out of stock?
Your prescription remains valid during its time window. Ask the pharmacist to order it in or discuss with your doctor an alternative potency/molecule used for the same sites until supply normalises.
How much does an online visit cost?
Prices are set by each doctor and shown up-front before you book. There are no subscriptions; you pay per visit.