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Ultop

Ultop

Ask a doctor about a prescription for Ultop

5.0(6)
Doctor

Tarek Agami

General medicine10 years of experience

Dr. Tarek Agami is a general practitioner registered in both Portugal and Israel, with broad experience in family and preventive medicine. He offers online consultations for adults and children, providing personalised support for primary care needs, chronic disease management, and everyday health concerns.

Dr. Agami received clinical training and worked in leading medical institutions in Israel (Kaplan Medical Center, Barzilai Medical Center, Wolfson Medical Center) and Portugal (European Healthcare City, Viscura Internacional, Hospital Dr. José Maria Grande, Hospital Vila Franca de Xira). His approach combines international medical standards with individualised attention to each patient.

Main areas of consultation:

  • Diagnosis and treatment of acute and chronic conditions (high blood pressure, diabetes, respiratory infections, cardiovascular symptoms)
  • Evaluation of symptoms and guidance on further diagnostic testing
  • Preventive check-ups and regular health monitoring
  • Medical support during travel or after relocation
  • Treatment adjustments and lifestyle recommendations based on your personal history
Dr. Agami provides medical support for patients using GLP-1 medications (such as Ozempic or Mounjaro) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Portugal and Israel.

Dr. Agami is committed to evidence-based, patient-centred care, ensuring that each person receives trusted medical support tailored to their health goals.

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This page is for general information. Consult a doctor for personal advice. Call emergency services if symptoms are severe.
About the medicine

How to use Ultop

Leaflet accompanying the packaging: patient information

Ultop, 10 mg, gastro-resistant hard capsules

Ultop, 20 mg, gastro-resistant hard capsules

Ultop, 40 mg, gastro-resistant hard capsules

Omeprazole

You should carefully read the contents of this leaflet before taking the medicine, as it contains important information for the patient.

  • You should keep this leaflet, so you can read it again if you need to.
  • If you have any further questions, ask your doctor or pharmacist.
  • This medicine has been prescribed for you only. Do not pass it on to others. It may harm them, even if their symptoms are the same as yours.
  • If you experience any side effects, including any not listed in this leaflet, please tell your doctor or pharmacist. See section 4.

Table of contents of the leaflet

  • 1. What is Ultop and what is it used for
  • 2. Important information before taking Ultop
  • 3. How to take Ultop
  • 4. Possible side effects
  • 5. How to store Ultop
  • 6. Contents of the packaging and other information

1. What is Ultop and what is it used for

Ultop contains the active substance omeprazole, which belongs to a group of medicines called proton pump inhibitors. The action of the medicine is to reduce the amount of acid produced by the stomach.
Ultop is used to treat the following diseases:
In adults:

  • Gastroesophageal reflux disease (GERD), in which stomach acid flows back into the esophagus (the section connecting the throat to the stomach), causing pain, inflammation, and heartburn.
  • Ulcers of the upper part of the intestine (duodenal ulcer) or stomach (gastric ulcer).
  • Ulcers caused by infection with a bacterium called Helicobacter pylori. In such cases, the doctor may also prescribe antibiotics to cure the infection and heal the ulcer.
  • Ulcers caused by non-steroidal anti-inflammatory drugs (NSAIDs). Ultop may also be used to prevent the formation of ulcers during NSAID therapy.
  • Excessive acid production in the stomach caused by a tumor in the pancreas (Zollinger-Ellison syndrome).

In children:
Children over 1 year of age and weighing ≥ 10kg

  • Gastroesophageal reflux disease, in which stomach acid flows back into the esophagus (the section connecting the throat to the stomach), causing pain, inflammation, and heartburn. In children, the disease may manifest as reflux of stomach contents into the mouth (regurgitation), nausea (vomiting), and poor weight gain.

Children and adolescents over 4 years of age

  • Ulcers caused by infection with a bacterium called Helicobacter pylori. In such cases, the doctor may also prescribe antibiotics to cure the infection and heal the ulcer.

2. Important information before taking Ultop

When not to take Ultop

  • if you are allergic to omeprazole or any of the other ingredients of this medicine (listed in section 6),
  • if you have been diagnosed with hypersensitivity to medicines containing other proton pump inhibitors (e.g., pantoprazole, lansoprazole, rabeprazole, esomeprazole),
  • if you are taking nelfinavir (a medicine used to treat HIV infections).

Do not take Ultop if any of the above situations apply to you. If in doubt, consult your doctor or pharmacist before taking Ultop.

Warnings and precautions

Before starting treatment with Ultop, discuss it with your doctor or pharmacist.
During treatment with Ultop, serious skin reactions have been reported, including Stevens-Johnson syndrome, toxic epidermal necrolysis, drug rash with eosinophilia and systemic symptoms (DRESS) and acute generalized exanthematous pustulosis (AGEP). If you notice any symptoms related to these serious skin reactions described in section 4, stop taking Ultop and seek medical attention immediately.
Ultop may mask the symptoms of other diseases, so if you experience any of the following symptoms before or during treatment with Ultop, contact your doctor immediately:

  • unintentional weight loss and difficulty swallowing,
  • stomach pain or indigestion,
  • vomiting or vomiting with blood,
  • tarry stools (with blood),
  • severe or persistent diarrhea, as omeprazole may increase the risk of infectious diarrhea,
  • severe liver problems,
  • if you have ever had a skin reaction after taking a medicine that reduces stomach acid,
  • if a specific blood test (chromogranin A measurement) is planned.

If you experience a skin rash, especially in areas exposed to sunlight, tell your doctor as soon as possible, as it may be necessary to stop taking Ultop. You should also tell your doctor about any other side effects, such as joint pain.
If you have been taking Ultop for a long time (more than 1 year), your doctor will monitor your health. You should report any new or unusual symptoms to your doctor.
Taking proton pump inhibitors, such as Ultop, especially for a period longer than one year, may slightly increase the risk of hip, wrist, or spine fractures. You should inform your doctor if you have been diagnosed with osteoporosis or are taking corticosteroids (which may increase the risk of osteoporosis).
While taking omeprazole, kidney inflammation may occur. Symptoms may include decreased urine output or blood in the urine and/or hypersensitivity reactions, such as fever, rash, and joint stiffness. You should report such symptoms to your doctor.
This medicine may affect the way your body absorbs vitamin B, especially if you need to take it for a long time. You should contact your doctor if you notice any of the following symptoms, which may indicate a low level of vitamin B:

  • Extreme fatigue or lack of energy
  • Numbness and tingling
  • Painful or red tongue, mouth ulcers
  • Muscle weakness
  • Visual disturbances
  • Memory problems, confusion, depression.

Children

Some children with chronic diseases may require long-term treatment, although this is not recommended.
Do not give this medicine to children under 1 year of age or weighing less than 10 kg.

Ultop and other medicines

Tell your doctor or pharmacist about all medicines you are taking, have recently taken, or might take, including those obtained without a prescription.
Ultop may affect the action of other medicines, and other medicines may affect the action of Ultop.
Do not take Ultop if you are taking a medicine containing nelfinavir(used to treat HIV infections).
Tell your doctor or pharmacist if you are taking any of the following medicines:

  • ketoconazole, itraconazole, posaconazole, or voriconazole (used to treat fungal infections),
  • digoxin (used to treat heart diseases),
  • diazepam (used to treat anxiety, muscle relaxation, or epilepsy),
  • phenytoin (used to treat epilepsy); if you are taking phenytoin, your doctor will monitor your condition when starting or stopping Ultop therapy,
  • blood thinners, including warfarin or other vitamin K antagonists; your doctor may need to monitor your condition when starting or stopping Ultop therapy,
  • rifampicin (used to treat tuberculosis),
  • atazanavir (used to treat HIV infections),
  • tacrolimus (used in organ transplantation),
  • St. John's Wort ( Hypericum perforatum) (used to treat mild depression),
  • cilostazol (used to treat intermittent claudication),
  • saquinavir (used to treat HIV infections),
  • clopidogrel (used to prevent blood clots),
  • erlotinib (used to treat cancer),
  • methotrexate (a chemotherapy medicine used to treat cancer); if you are taking high doses of methotrexate, your doctor may recommend temporary discontinuation of Ultop.

If, in addition to Ultop, your doctor has prescribed antibiotics called amoxicillin and clarithromycin to treat ulcers caused by Helicobacter pyloriinfection, it is very important to inform your doctor about other medicines you are taking.

Ultop with food and drink

Ultop can be taken with or without food.

Pregnancy, breastfeeding, and fertility

If you are pregnant or breastfeeding, think you may be pregnant, or plan to have a child, ask your doctor or pharmacist for advice before taking this medicine.
Omeprazole is excreted in breast milk, but it is unlikely to affect the baby when taken in therapeutic doses. Your doctor will decide whether to use Ultop during breastfeeding.

Driving and using machines

Ultop is unlikely to affect your ability to drive or use machines.
However, side effects such as dizziness and blurred vision (see section 4) may occur. If you experience side effects, do not drive or operate machinery.

Ultop contains sucrose and sodium

If you have been diagnosed with intolerance to some sugars, you should consult your doctor before taking this medicine.
This medicine contains less than 1 mmol (23 mg) of sodium per capsule, which means it is essentially "sodium-free".

3. How to take Ultop

Always take this medicine exactly as your doctor or pharmacist has told you. If you are not sure, ask your doctor or pharmacist.
Depending on your health condition and age, your doctor will prescribe the appropriate number of capsules and tell you how long to take them.
The usual doses of Ultop are given below.
Adults:

Treatment of symptoms of gastroesophageal reflux disease, such as heartburn and regurgitation:

  • For patients with mild esophageal damage, the recommended dose is 20 mg once daily for 4 to 8 weeks. If the esophagus has not healed, the doctor may recommend 40 mg for another 8 weeks.
  • The recommended dose after esophageal healing is 10 mg once daily.
  • If the esophagus was not damaged, the usual dose is 10 mg once daily.

Treatment of duodenal ulcers:

  • The recommended dose is 20 mg once daily for 2 weeks. The doctor may recommend taking the same dose for another 2 weeks if the ulcer has not healed.
  • If the ulcer has not fully healed, the dose may be increased to 40 mg once daily for 4 weeks.

Treatment of gastric ulcers:

  • The recommended dose is 20 mg once daily for 4 weeks. The doctor may recommend taking the same dose for another 4 weeks if the ulcer has not healed.
  • If the ulcer has not fully healed, the dose may be increased to 40 mg once daily for 8 weeks.

Prevention of relapse of gastric and duodenal ulcers:

  • The recommended dose is 10 mg or 20 mg once daily. The doctor may increase the dose to 40 mg once daily.

Treatment of gastric and duodenal ulcers caused by NSAIDs:

  • The recommended dose is 20 mg once daily for 4 to 8 weeks.

Prevention of gastric and duodenal ulcers during NSAID therapy:

  • The recommended dose is 20 mg once daily.

Treatment and prevention of ulcers caused by Helicobacter pyloriinfection:

  • The recommended dose is 20 mg of Ultop twice daily for 1 week.
  • The doctor will also recommend two of the following antibiotics: amoxicillin, clarithromycin, or metronidazole.

Treatment of excessive acid production in the stomach caused by a tumor in the pancreas (Zollinger-Ellison syndrome):

  • The recommended dose is 60 mg daily.
  • The doctor will adjust the dose according to the patient's needs and determine the duration of treatment.

Use in children and adolescents:

Treatment of symptoms of gastroesophageal reflux disease, such as heartburn and regurgitation:

  • Children over 1 year of age and weighing more than 10 kg can take Ultop. The dose for children depends on their weight. The doctor will determine the appropriate dose.

Treatment and prevention of ulcers caused by Helicobacter pyloriinfection:

  • Children over 4 years of age can take Ultop. The dose for children depends on their weight. The doctor will determine the appropriate dose.
  • The doctor will also recommend two antibiotics: amoxicillin and clarithromycin.

How to take the medicine

  • It is recommended to take the medicine in the morning.
  • The medicine can be taken with or without food.
  • The capsules should be swallowed whole with half a glass of water. The capsules should not be chewed or crushed, as they contain pellets coated with a protective layer that prevents them from coming into contact with stomach acid. It is very important not to damage the pellets.

If you have difficulty swallowing the capsules

  • If you (adult or child) have difficulty swallowing a capsule, you should:
    • open the capsule and swallow its contents with half a glass of water; you can also mix the contents of the capsule with a small amount of yogurt, acidic fruit juice (e.g., apple, orange, or pineapple), or apple sauce.
    • the suspension should always be mixed just before drinking (the mixture will not be clear); the mixture should be taken immediately or within 30 minutes of preparation.
    • to ensure that you have taken the entire dose, you should refill the glass with water to the half and drink it. The undissolved, solid residue contains the medicine - do not chew or crush it.

What to do if you take more Ultop than you should

If you take more Ultop than you should, contact your doctor or pharmacist as soon as possible.

What to do if you miss a dose of Ultop

If you miss a dose, take it as soon as possible. However, if it is almost time for your next dose, skip the missed dose. Do not take a double dose to make up for a missed dose.
If you have any further questions about taking this medicine, ask your doctor or pharmacist.

4. Possible side effects

Like all medicines, this medicine can cause side effects, although not everybody gets them.

If you experience any of the following rare (may affect up to 1 in 1,000 people) or very rare (may affect up to 1 in 10,000 people) but serious side effects, stop taking Ultop and contact your doctor immediately:

  • Sudden wheezing, swelling of the lips, tongue, and throat or body, rash, fainting, or difficulty swallowing (severe allergic reaction). (rare)
  • Redness of the skin with blisters or peeling of the skin. Blisters and bleeding from the lips, eyes, mouth, nose, and genitals may also occur. This may be a sign of Stevens-Johnson syndrome or toxic epidermal necrolysis. (very rare)
  • Widespread rash, high fever, and enlarged lymph nodes (DRESS or drug hypersensitivity syndrome). (rare)
  • Red, scaly, widespread rash with bumps under the skin and blisters, accompanied by fever. Symptoms usually appear at the beginning of treatment (acute generalized exanthematous pustulosis). (rare)
  • Yellow skin, dark urine, and fatigue, which may be signs of liver disease. (rare)

Other side effects:

Common side effects (may affect up to 1 in 10 people):

  • Headache.
  • Stomach or intestine disorders: diarrhea, stomach pain, constipation, gas (bloating).
  • Nausea or vomiting.
  • Mild stomach polyps.

Uncommon side effects (may affect up to 1 in 100 people):

  • Swelling of the feet and ankles.
  • Sleep disorders (insomnia).
  • Dizziness, tingling, drowsiness.
  • Feeling of spinning (vertigo of labyrinthine origin).
  • Changes in blood test results indicating liver function.
  • Skin rash, nodular rash (hives), itching.
  • Fracture of the hip, wrist, or spine.
  • General malaise and lack of energy.

Rare side effects (may affect up to 1 in 1,000 people):

  • Blood disorders, such as decreased white blood cell or platelet count. This may cause weakness, bruising, or frequent infections.
  • Low sodium levels in the blood. This may cause weakness, nausea (vomiting), and muscle cramps.
  • Agitation, confusion, or depression.
  • Taste disorders.
  • Visual disturbances, such as blurred vision.
  • Sudden shortness of breath or difficulty breathing (bronchospasm).
  • Dry mouth.
  • Oral thrush.
  • Fungal infection that can affect the intestines.
  • Hair loss (alopecia).
  • Skin rash that may occur after exposure to sunlight.
  • Joint or muscle pain.
  • Severe kidney disease (interstitial nephritis).
  • Increased sweating.

Very rare side effects (may affect up to 1 in 10,000 people):

  • Blood disorders, including agranulocytosis (low white blood cell count).
  • Aggression.
  • Hallucinations (seeing, hearing, or feeling things that are not there).
  • Severe liver disease leading to liver failure and encephalopathy.
  • Polymorphic erythema
  • Muscle weakness.
  • Enlarged breasts in men.

Side effects with unknown frequency (frequency cannot be estimated from available data):

  • If you have taken Ultop for more than three months, there is a possibility of decreased magnesium levels in the blood. Low magnesium levels may cause fatigue, involuntary muscle contractions, disorientation, seizures, dizziness, and rapid heartbeat. If you experience any of these symptoms, tell your doctor immediately. Low magnesium levels may lead to decreased potassium or calcium levels in the blood. Your doctor may recommend regular blood tests to monitor magnesium levels.
  • Intestinal inflammation (causing diarrhea).
  • Rash that may occur with joint pain.

Ultop may very rarely affect the white blood cells, leading to a lack of immunity. If you experience an infection with symptoms such as fever with a very bad general condition, or fever with signs of a local infection, such as neck, throat, or mouth pain, or difficulty urinating, contact your doctor immediately for a blood test to rule out agranulocytosis (low white blood cell count).
It is very important to inform your doctor that you are taking Ultop.

Reporting side effects

If you experience any side effects, including any not listed in this leaflet, please tell your doctor or pharmacist. You can also report side effects directly to the Department of Drug Safety Monitoring of the Office for Registration of Medicinal Products, Medical Devices, and Biocidal Products:
Jerozolimskie Avenue 181C, 02-222 Warsaw
Phone: +48 22 49 21 301
Fax: +48 22 49 21 309
Website: https://smz.ezdrowie.gov.pl
You can also report side effects to the marketing authorization holder.
By reporting side effects, you can help provide more information on the safety of this medicine.

5. How to store Ultop

Keep this medicine out of the sight and reach of children.
Do not use this medicine after the expiry date stated on the packaging after "EXP". The expiry date refers to the last day of the month stated.
The batch number is stated on the packaging after "Lot".
Store below 25°C.
Store in the original packaging to protect from moisture.
Do not throw away any medicines via wastewater or household waste. Ask your pharmacist how to throw away medicines you no longer use. These measures will help protect the environment.

6. Contents of the packaging and other information

What Ultop contains

  • The active substance of Ultop is omeprazole. Each gastro-resistant hard capsule contains 10 mg, 20 mg, or 40 mg of omeprazole.
  • Other ingredients are:
    • Capsule contents:sucrose, pellets (consisting of cornstarch and sucrose), sodium lauryl sulfate, disodium phosphate, mannitol, hypromellose 6 cP, macrogol 6000, talc, polysorbate 80, titanium dioxide (E 171), and copolymer of methacrylic acid and ethyl acrylate (1:1). See section 2 "Ultop contains sucrose and sodium".
    • Capsule shell:gelatin; 10 mg and 20 mg capsules also contain colorants: quinoline yellow (E 104) and titanium dioxide (E 171). 40 mg capsules also contain indigo carmine (E 132) and titanium dioxide (E 171).

What Ultop looks like and contents of the pack

Ultop, 10 mg: yellow, opaque capsule containing white to off-white spherical micro pellets.
Ultop, 20 mg: yellow, opaque capsule containing white to off-white spherical micro pellets.
Ultop, 40 mg: capsule consisting of two opaque parts: blue and white, containing white to off-white spherical micro pellets.
Packaging:7, 14, 15, 28, 30, 56, or 60 gastro-resistant hard capsules in blisters, in a cardboard box

Marketing authorization holder

KRKA, d.d., Novo mesto, Šmarješka cesta 6, 8501 Novo mesto, Slovenia

Manufacturer

LABORATORIOS LICONSA, S.A.
Miralcampo Avenue, Nº 7, Miralcampo Industrial Estate
19200 Azuqueca de Henares (Guadalajara)
Spain

This medicine is authorized in the Member States of the European Economic Area under the following names:

Netherlands

Omeprazol Krka 10 mg, maagsapresistente capsules, hard
Omeprazol Krka 20 mg, maagsapresistente capsules, hard
Omeprazol Krka 40 mg, maagsapresistente capsules, hard

Poland

Ultop

Portugal

Omeprazol Krka (20 mg)
Date of last revision of the leaflet:24.10.2024

Alternatives to Ultop in other countries

The best alternatives with the same active ingredient and therapeutic effect.

Alternative to Ultop in Hiszpania

Dosage form: KAPSUŁKA, Omeprazol 20 mg
Active substance: omeprazole
Prescription not required
Dosage form: ROZTWÓR DO WSTRZYKIWAŃ DO INFUZJI, 40 mg
Active substance: omeprazole
Prescription required
Dosage form: ROZTWÓR DO WSTRZYKIWAŃ DO INFUZJI, 40 mg
Active substance: omeprazole
Prescription required
Dosage form: KAPSUŁKA, 20 mg
Active substance: omeprazole
Prescription required
Dosage form: KAPSUŁKA, 20 mg
Active substance: omeprazole
Prescription required
Dosage form: KAPSUŁKA, 40 mg
Active substance: omeprazole
Prescription required

Alternative to Ultop in Ukraina

Dosage form: powder, 40 mg in 1 or 10 vials
Active substance: omeprazole
Prescription required
Dosage form: powder, 40 mg
Active substance: omeprazole
Manufacturer: ANFARM HELLAS S.A.
Prescription required
Dosage form: lyophilizate, 40 mg; 1 vial
Active substance: omeprazole
Prescription required
Dosage form: powder, 40mg
Active substance: omeprazole
Manufacturer: ANFARM HELLAS S.A.
Prescription required
Dosage form: capsules, 20 mg, 7 capsules in a blister
Active substance: omeprazole
Manufacturer: KRKA, d.d., Novo mesto
Prescription required

Online doctors for Ultop

Discuss dosage, side effects, interactions, contraindications, and prescription renewal for Ultop – subject to medical assessment and local rules.

5.0(6)
Doctor

Tarek Agami

General medicine10 years of experience

Dr. Tarek Agami is a general practitioner registered in both Portugal and Israel, with broad experience in family and preventive medicine. He offers online consultations for adults and children, providing personalised support for primary care needs, chronic disease management, and everyday health concerns.

Dr. Agami received clinical training and worked in leading medical institutions in Israel (Kaplan Medical Center, Barzilai Medical Center, Wolfson Medical Center) and Portugal (European Healthcare City, Viscura Internacional, Hospital Dr. José Maria Grande, Hospital Vila Franca de Xira). His approach combines international medical standards with individualised attention to each patient.

Main areas of consultation:

  • Diagnosis and treatment of acute and chronic conditions (high blood pressure, diabetes, respiratory infections, cardiovascular symptoms)
  • Evaluation of symptoms and guidance on further diagnostic testing
  • Preventive check-ups and regular health monitoring
  • Medical support during travel or after relocation
  • Treatment adjustments and lifestyle recommendations based on your personal history
Dr. Agami provides medical support for patients using GLP-1 medications (such as Ozempic or Mounjaro) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Portugal and Israel.

Dr. Agami is committed to evidence-based, patient-centred care, ensuring that each person receives trusted medical support tailored to their health goals.

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Abdullah Alhasan

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Main areas of consultation:

  • Chest pain, shortness of breath, heart palpitations, high blood pressure
  • Hypertension control and cardiovascular disease prevention
  • Interpretation of ECG, blood tests, and Holter monitor results
  • Management of heart failure and coronary artery disease
  • General medical issues: infections, fever, fatigue, gastrointestinal symptoms
  • Guidance on diagnostics, treatment plans, and medication adjustments
Dr. Alhasan’s approach is based on thorough assessment, clear communication, and personalised care – helping patients understand their health and make informed decisions about their treatment.
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Duarte Meneses

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Dr. Duarte Meneses is a licensed family medicine and general practice doctor based in Portugal, with additional expertise in occupational health. He provides online consultations for adults, offering medical support for both acute symptoms and chronic health conditions.

  • Common symptoms such as fever, sore throat, cough, fatigue, or digestive issues
  • Chronic conditions including hypertension, diabetes, high cholesterol, and thyroid problems
  • Mental health concerns such as stress, sleep issues, anxiety, and burnout
  • Preventive care: health check-ups, lifestyle advice, and follow-up for existing conditions
  • Work-related health questions, sick leave documentation, and medical guidance for returning to work
Dr. Meneses graduated from the University of Beira Interior and has years of experience working with diverse patient populations. He is fluent in Portuguese, English, Spanish, and French.

His approach is friendly, clear, and focused on delivering practical medical advice tailored to each patient’s needs.

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Ngozi Precious Okwuosa

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Key areas of consultation:

  • Preventive and family medicine
  • Women’s health, including gynaecology and obstetrics
  • Chronic disease management: hypertension, diabetes, and more
  • Mental health support, anxiety, and counselling
  • Postoperative care and lab test interpretation
She has conducted research on the genetic background of stroke and is skilled in communicating with patients from diverse cultural backgrounds. Her approach combines clinical expertise with empathy and clear communication.
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Roman Raevskii

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  • Diagnosis and management of common conditions: hypertension, diabetes, respiratory and digestive disorders.
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  • Supportive care for oncology patients – pain control, symptom relief, and side effect management.
  • Preventive medicine and health screenings.
  • Development of tailored treatment plans based on clinical guidelines.

With a patient-centred approach, Dr. Raevskii helps individuals manage both chronic illnesses and complex oncological cases. His consultations are guided by current medical standards and adapted to each patient’s needs.

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Anastasiia Shalko

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Her work focuses on urgent, short-term medical concerns – situations where patients need quick guidance, symptom assessment and clear next steps. She helps people understand whether their symptoms require in-person evaluation, home management or a change in treatment. Common reasons for booking an online consultation include:

  • acute respiratory symptoms (cough, sore throat, runny nose, fever)
  • viral illnesses such as colds and seasonal infections
  • gastrointestinal complaints (nausea, diarrhoea, abdominal pain, gastroenteritis)
  • sudden changes in how a child or adult feels
  • questions about existing treatment and whether adjustments are needed
  • renewal of prescriptions when clinically appropriate
Dr. Shalko works specifically with urgent and short-term problems, providing practical recommendations and helping patients determine the safest next step. She explains symptoms clearly, guides patients through decision-making and offers straightforward medical advice for everyday acute issues.

She does not provide long-term management of chronic conditions, ongoing follow-up or comprehensive care plans for complex long-term illnesses. Her consultations are designed for acute symptoms, sudden concerns and situations where timely medical input is important.

With clinical experience in both paediatrics and general medicine, Dr. Shalko confidently supports adults and children. Her communication style is clear, simple and reassuring, helping patients feel informed and supported throughout the consultation.

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Dr Tomasz Grzelewski is an MD, PhD specialist in allergy, paediatrics, general practice and sports medicine, with a clinical focus on dermatology, endocrinology, allergology and sports-related health. He has more than 20 years of clinical experience and completed his medical training at the Medical University of Łódź, where he defended his PhD thesis with distinction. His doctoral research was recognised by the Polish Society of Allergology for its innovative contribution to the field. Throughout his career, he has gained extensive expertise in diagnosing and managing a wide range of allergic and paediatric conditions, including modern allergen desensitisation techniques.

For five years, Dr Grzelewski served as the Head of two paediatric departments in Poland, managing complex clinical cases and leading multidisciplinary teams. He also worked in medical centres in the United Kingdom, gaining experience across both primary care and specialist environments. With over a decade of telemedicine experience, he has provided online consultations across Europe and is valued for his clear, structured and evidence-based medical guidance.

Dr Grzelewski is actively involved in clinical programmes focused on modern anti-allergic therapies. As a Principal Investigator, he leads research projects on sublingual and oral allergen desensitisation, supporting evidence-based progress in allergy treatment for both children and adults.

In addition to his background in allergology and paediatrics, he completed dermatology studies through the Cambridge Education Group (Royal College of Physicians of Ireland) and a Clinical Endocrinology course at Harvard Medical School. This advanced training enhances his ability to manage skin manifestations of allergies, atopic conditions, urticaria, endocrine-related symptoms and complex immunological reactions.

Patients commonly seek his care for:

  • seasonal and perennial allergies
  • allergic rhinitis and chronic nasal symptoms
  • asthma and breathing difficulties
  • food and medication allergies
  • urticaria, atopic dermatitis and skin reactions
  • recurrent infections in children
  • sports-related health questions
  • general family medicine concerns
Dr Tomasz Grzelewski is known for his clear communication style, structured medical approach and ability to explain treatment options in a concise and accessible way. His multidisciplinary background across allergy, paediatrics, dermatology and endocrinology allows him to provide safe, up-to-date and comprehensive care for patients of all ages.
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Doctor

Nuno Tavares Lopes

Family medicine17 years of experience

Dr. Nuno Tavares Lopes is a licensed physician in Portugal with 17 years of experience in emergency medicine, family and general practice, and public health. He is the Director of Medical and Public Health Services at an international healthcare network and serves as an external consultant for the WHO and ECDC.

  • Emergency care: infections, fever, chest/abdominal pain, minor injuries, paediatric emergencies
  • Family medicine: hypertension, diabetes, cholesterol, chronic disease management
  • Travel medicine: pre-travel advice, vaccinations, fit-to-fly certificates, travel-related illnesses
  • Sexual and reproductive health: PrEP, STD prevention, counselling, treatment
  • Weight management and wellness: personalised weight loss programmes, lifestyle guidance
  • Skin and ENT issues: acne, eczema, allergies, rashes, sore throat, sinusitis
  • Pain management: acute and chronic pain, post-surgical care
  • Public health: prevention, health screenings, long-term monitoring
  • Sick leave (Baixa médica) connected to Segurança Social in Portugal
  • IMT medical certificates for driving licence exchange
Dr. Nuno Tavares Lopes provides medical support for patients using GLP-1 medications (Mounjaro, Wegovy, Ozempic, Rybelsus) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Europe.

Dr. Lopes also provides interpretation of medical tests, follow-up care for complex patients, and multilingual support. Whether for urgent concerns or long-term care, he helps patients act with clarity and confidence.

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€59
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Doctor

Jonathan Marshall Ben Ami

Family medicine8 years of experience

Dr. Jonathan Marshall Ben Ami is a licensed family medicine doctor in Spain. He provides comprehensive care for adults and children, combining general medicine with emergency care expertise to address both acute and chronic health concerns.

Dr. Ben Ami offers expert diagnosis, treatment, and follow-up for:

  • Respiratory infections (cold, flu, bronchitis, pneumonia).
  • ENT conditions such as sinusitis, ear infections, and tonsillitis.
  • Digestive issues including gastritis, acid reflux, and irritable bowel syndrome (IBS).
  • Urinary tract infections and other common infections.
  • Management of chronic diseases: high blood pressure, diabetes, thyroid disorders.
  • Acute conditions requiring urgent medical attention.
  • Headaches, migraines, and minor injuries.
  • Wound care, health check-ups, and ongoing prescriptions.

With a patient-focused and evidence-based approach, Dr. Ben Ami supports individuals at all stages of life — offering clear medical guidance, timely interventions, and continuity of care.

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€55
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Doctor

Hocine Lokchiri

General medicine20 years of experience

Dr. Hocine Lokchiri is a French consultant with over 20 years of experience in General and Emergency Medicine. He works with adults and children, helping patients with urgent symptoms, infections, sudden health changes and everyday medical concerns that require timely evaluation. His background includes clinical practice in France, Switzerland and the United Arab Emirates, which allows him to navigate different healthcare systems and manage a wide range of conditions with confidence. Patients value his calm, structured approach, clear explanations and evidence-based decision-making.

Online consultations with Dr. Lokchiri are suitable for many situations when someone needs quick medical guidance, reassurance or a clear next step. Common reasons for booking include:

  • fever, chills, fatigue and viral symptoms
  • cough, sore throat, nasal congestion, breathing discomfort
  • bronchitis and mild asthma flare-ups
  • nausea, diarrhoea, abdominal pain, digestive infections
  • rashes, allergic reactions, redness, insect bites
  • muscle or joint pain, mild injuries, sprains
  • headache, dizziness, migraine symptoms
  • stress-related symptoms, sleep disturbances
  • questions about test results and treatment plans
  • management of chronic conditions in stable phases
Many patients reach out when symptoms appear suddenly and cause concern, when a child becomes unwell unexpectedly, when a rash changes or spreads, or when it’s unclear whether an in-person examination is necessary. His emergency medicine background is particularly valuable online, helping patients understand risk levels, identify warning signs and choose safe next steps.

Some situations are not suitable for online care. If a patient has loss of consciousness, severe chest pain, uncontrolled bleeding, seizures, major trauma or symptoms suggesting a stroke or heart attack, he will advise seeking immediate local emergency services. This improves safety and ensures patients receive the right level of care.

Dr. Lokchiri’s professional training includes:

  • Advanced Trauma Life Support (ATLS)
  • Basic and Advanced Cardiac Life Support (BLS/ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Prehospital Trauma Life Support (PHTLS)
  • eFAST and critical care transthoracic echocardiography
  • aviation medicine
He is an active member of several professional organisations, including the French Society of Emergency Medicine (SFMU), the French Association for Emergency Physicians (AMUF) and the Swiss Society of Emergency and Rescue Medicine (SGNOR). In consultations, he works with clarity and precision, helping patients understand their symptoms, possible risks and the safest treatment options.
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€58
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