Skip to main content

Ingrown toenail

An ingrown toenail is a nail edge that digs into the skin at the side of the toe. It hurts, becomes inflamed and frequently gets infected.

This page provides general information and does not replace a doctor’s consultation. If symptoms are severe, persistent or worsening, seek medical advice promptly.

An ingrown toenail is a nail edge that digs into the skin at the side of the toe. It hurts, becomes inflamed and frequently gets infected. It almost always affects the big toe, and its usual cause is simple: cutting nails rounded instead of straight, and narrow footwear. It treats well, and the part that prevents recurrence is changing those two things.

How it develops

  • stage 1: pain on pressing the side of the nail, some redness and swelling;
  • stage 2: increasing pain, discharge, sometimes pus;
  • stage 3: granulation tissue grows — a soft reddish mass over the nail edge — which bleeds easily;
  • it hurts to walk and to wear shoes;
  • it can affect one or both sides.

Causes

  • cutting nails with rounded corners or too short: the most common cause;
  • narrow, pointed or short footwear;
  • tight socks or tights;
  • trauma: knocks, sports with sudden stops, being stepped on;
  • excessive sweating, which softens the skin;
  • the anatomical shape of the nail, strongly curved or pincer-shaped;
  • fungal nail infection, which thickens and deforms it;
  • excess weight and abnormal loading;
  • some medicines, such as oral retinoids and certain cancer treatments.

What to do at home in the early stage

  • soak the foot in warm salt water for 10–15 minutes, two or three times a day;
  • dry thoroughly afterwards;
  • gently place a small piece of cotton wool or gauze under the corner of the nail to lift it away from the skin; change it daily after soaking;
  • a mild antiseptic and a dressing;
  • open or very loose footwear while it lasts;
  • pain relief if needed;
  • do not cut the nail any further;
  • if it improves, let the straight edge grow out past the skin.

What not to do: cut a "V" in the middle of the nail — this is a myth with no effect whatsoever on the edges; trim the digging corner, which is exactly what recreates the problem; poke about with non-sterile objects; or ignore an infection hoping it will settle.

When to see a doctor

  • there is pus, a bad smell or increasing pain;
  • reddish tissue has grown over the nail;
  • redness is spreading up the toe or there is fever;
  • it has not improved within a week of home care;
  • the problem keeps recurring;
  • you have diabetes, neuropathy or circulatory problems — in that case attend from the outset and do not treat it yourself;
  • you take immunosuppressants;
  • it is a young child;
  • the nail is thickened and discoloured: there may be an underlying fungal infection.

Medical treatment

  • partial nail edge removal under local anaesthetic: quick, highly effective, with immediate relief;
  • chemical matricectomy with phenol: after removing the edge, the portion of nail matrix producing it is destroyed so that side does not grow back. This has the lowest recurrence rate;
  • antibiotics if there is infection with surrounding cellulitis;
  • cautery or removal of granulation tissue;
  • corrective braces or clips for strongly curved nails, as a conservative alternative;
  • treatment of fungal infection if it is the underlying cause.

The nail grows back normally after partial removal and takes 6–12 months to regain full length. After a matricectomy the nail is permanently slightly narrower, and that is the price of the problem not returning.

How to prevent recurrence

  • cut nails straight across, without rounding the corners, leaving the free edge visible;
  • do not cut them too short;
  • file the corners only enough that they do not catch, without curving them;
  • cut them after a shower, when they are soft;
  • footwear with a wide toe box and the correct length;
  • socks that do not compress;
  • keep feet dry and change socks daily;
  • treat excessive sweating and fungal infection;
  • regular podiatry review if the problem recurs or if you have diabetes.

Common questions

Does cutting a "V" in the nail help? No. The nail does not grow "towards the middle"; it is a widespread myth.

Will it heal on its own? In the early stage, with soaking and packing, often yes. Once there is pus or granulation tissue, no.

Does the procedure hurt? It is done under local anaesthetic: the injection stings, the rest does not. Relief from the previous pain is immediate.

Will the nail grow back? Yes, after partial removal. With a matricectomy that particular side does not grow back, which is the aim.

Can I do sport afterwards? A few days of rest and loose footwear, then normal activity.

Online consultation

In an online consultation the doctor reviews photographs and the stage you are at, explains what you can manage at home and what needs a procedure, recognises signs of infection, takes diabetes into account and shows you the correct way to cut your nails so it does not happen again.

This material is for information only and does not replace a medical consultation.

Consult with a doctor about Ingrown toenail

Consult with a doctor about Ingrown toenail

Discuss your symptoms and possible next steps with a doctor online.

Medically reviewed by

Andrei Popov
Andrei Popov
General medicineMedical License: 464628925

Reviewed on Jul 13, 2026

Online doctors for Ingrown toenail

Discuss your symptoms and possible next steps for Ingrown toenail with a doctor online.

Doctor
5.0(36)

Andrei Popov

General medicinePain medicine7 years of experience

Dr. Andrei Popov is a family physician with specialized training in the management of chronic pain. He provides video consultations for adults in Spain and across Europe: whether you have been living with pain for months that no one has been able to properly explain, or you need to resolve a health issue without waiting weeks for an appointment.

His approach is clear: to listen, organize your case, and provide you with a practical roadmap based on evidence-based medicine and adapted to your medical history and personal needs.

Pain: how he can help

  • Chronic pain (more than 3 months
  • Migraine and recurrent or high-intensity headaches
  •  Neck, lower back, back and joint pain
  •  Post-traumatic pain after injuries or surgeries
  •  Pain of neurological origin: neuralgia, neuropathic pain, fibromyalgia

General medicine

  • Frequent respiratory infections (cold, flu, persistent cough)
  • Hypertension, diabetes and metabolic disorders
  • Review of laboratory tests and MRI/CT reports (explained in clear language)
  • Preventive medicine and health monitoring
  • Second opinions and treatment adjustments (when clinically appropriate)

What the consultation is like
 Each session lasts up to 30 minutes. We review symptoms, medical history, medications and any tests you provide, and you finish the consultation with a clear treatment plan, defined next steps, and criteria to understand when follow-up may be needed. If warning signs are detected, he will clearly advise whether you need in-person care or urgent medical attention.

Book a video appointment
€86
Doctor
5.0(19)

Nuno Tavares Lopes

Family medicineGeneral medicine18 years of experience

Dr. Nuno Tavares Lopes is a licensed physician in Portugal with 17 years of experience in emergency medicine, family and general practice, and public health. He is the Director of Medical and Public Health Services at an international healthcare network and serves as an external consultant for the WHO and ECDC.

  • Emergency care: infections, fever, chest/abdominal pain, minor injuries, paediatric emergencies
  • Family medicine: hypertension, diabetes, cholesterol, chronic disease management
  • Travel medicine: pre-travel advice, vaccinations, fit-to-fly certificates, travel-related illnesses
  • Sexual and reproductive health: PrEP, STD prevention, counselling, treatment
  • Weight management and wellness: personalised weight loss programmes, lifestyle guidance
  • Skin and ENT issues: acne, eczema, allergies, rashes, sore throat, sinusitis
  • Pain management: acute and chronic pain, post-surgical care
  • Public health: prevention, health screenings, long-term monitoring
  • Sick leave (Baixa médica) connected to Segurança Social in Portugal
  • IMT medical certificates for driving licence exchange
Dr. Nuno Tavares Lopes provides medical support for patients using GLP-1 medications (Mounjaro, Wegovy, Ozempic, Rybelsus) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Europe.

Dr. Lopes also provides interpretation of medical tests, follow-up care for complex patients, and multilingual support. Whether for urgent concerns or long-term care, he helps patients act with clarity and confidence.

Book a video appointment
€70
Doctor
0.0(0)

Hocine Lokchiri

General medicine21 years of experience

Dr. Hocine Lokchiri is a French consultant with over 20 years of experience in General and Emergency Medicine. He works with adults and children, helping patients with urgent symptoms, infections, sudden health changes and everyday medical concerns that require timely evaluation. His background includes clinical practice in France, Switzerland and the United Arab Emirates, which allows him to navigate different healthcare systems and manage a wide range of conditions with confidence. Patients value his calm, structured approach, clear explanations and evidence-based decision-making.

Online consultations with Dr. Lokchiri are suitable for many situations when someone needs quick medical guidance, reassurance or a clear next step. Common reasons for booking include:

  • fever, chills, fatigue and viral symptoms
  • cough, sore throat, nasal congestion, breathing discomfort
  • bronchitis and mild asthma flare-ups
  • nausea, diarrhoea, abdominal pain, digestive infections
  • rashes, allergic reactions, redness, insect bites
  • muscle or joint pain, mild injuries, sprains
  • headache, dizziness, migraine symptoms
  • stress-related symptoms, sleep disturbances
  • questions about test results and treatment plans
  • management of chronic conditions in stable phases
Many patients reach out when symptoms appear suddenly and cause concern, when a child becomes unwell unexpectedly, when a rash changes or spreads, or when it’s unclear whether an in-person examination is necessary. His emergency medicine background is particularly valuable online, helping patients understand risk levels, identify warning signs and choose safe next steps.

Some situations are not suitable for online care. If a patient has loss of consciousness, severe chest pain, uncontrolled bleeding, seizures, major trauma or symptoms suggesting a stroke or heart attack, he will advise seeking immediate local emergency services. This improves safety and ensures patients receive the right level of care.

Dr. Lokchiri’s professional training includes:

  • Advanced Trauma Life Support (ATLS)
  • Basic and Advanced Cardiac Life Support (BLS/ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Prehospital Trauma Life Support (PHTLS)
  • eFAST and critical care transthoracic echocardiography
  • aviation medicine
He is an active member of several professional organisations, including the French Society of Emergency Medicine (SFMU), the French Association for Emergency Physicians (AMUF) and the Swiss Society of Emergency and Rescue Medicine (SGNOR). In consultations, he works with clarity and precision, helping patients understand their symptoms, possible risks and the safest treatment options.
Book a video appointment
€64

Stay informed about Oladoctor

News about new services, product updates and useful information for patients.

Follow us on social media