Bg pattern

Online treatment for dermatitis, eczema & rashes

Get relief from itch, redness and flare-ups with an online visit. Consult a dermatologist (or GP) on Oladoctor, get a personalised care plan and — when appropriate — an e-prescription for topical therapy.

Check circleSpecialists available online (dermatologists & GPs)
Check circleShare clear photos for a faster skin assessment
Check circleTreatment options may include emollients, topical corticosteroids or calcineurin inhibitors
Check circleE-prescription issued when clinically indicated, usable at your local pharmacy
Online treatment for dermatitis, eczema & rashes

How online dermatitis care works

From booking to a personalised plan in one video visit.

How online dermatitis care works
1
Choose a doctor & time. Select a dermatologist (or GP), pick a slot, and add a short history with clear photos of the rash.
2
Video consultation (15–30 min). Discuss symptoms, triggers and current products. The doctor examines your photos live and refines the diagnosis.
3
Treatment plan & next steps. Receive skin-care instructions and, when appropriate, an e-prescription (e.g., emollients, topical steroids or calcineurin inhibitors). Book follow-ups as needed.

Note: If you develop rapidly spreading redness, pus, high fever, severe pain, eye involvement or swelling of lips/face, seek urgent in-person care.

Choose a doctor

Dermatologists & GPs for dermatitis, eczema and rashes

Book a video consultation for atopic/contact dermatitis or unexplained rashes. Doctors on Oladoctor provide personalised plans and, when appropriate, e-prescriptions.

5.0(10)
Doctor

Anna Moret

Dermatology18 years of experience

Dr. Anna Moret is a board-certified dermatologist and dermatovenereologist. She specialises in adult and pediatric dermatology, venereology, aesthetic skin care, and general medicine. Her consultations are evidence-based and tailored to each patient’s dermatological needs.

Dr. Moret provides expert evaluation and treatment for:

  • Skin conditions such as eczema, acne, rosacea, dermatitis, and psoriasis.
  • Hair and scalp issues including hair loss, dandruff, and seborrheic dermatitis.
  • Pediatric skin problems — from newborns to adolescents.
  • Sexually transmitted infections (STIs) and dermatovenereology.
  • Aesthetic concerns: skin ageing, non-invasive cosmetic treatments.
  • Skin allergies and hypersensitivity reactions.
  • Mole checks, lesion evaluation, and skin cancer screening.
  • Skincare advice and personalised cosmeceutical routines.

Combining dermatology with general medical knowledge, Dr. Moret offers comprehensive care that addresses both skin health and underlying conditions. She also holds certification from the Canadian Board of Aesthetic Medicine, ensuring an internationally aligned approach to aesthetic dermatology.

CameraBook a video appointment
More times
0.0(3)
Doctor

Nuno Tavares Lopes

Family medicine17 years of experience

Dr. Nuno Tavares Lopes is a licensed physician in Portugal with 17 years of experience in emergency medicine, family and general practice, and public health. He is the Director of Medical and Public Health Services at an international healthcare network and serves as an external consultant for the WHO and ECDC. He offers online consultations in Portuguese, English, and Spanish — combining global expertise with a patient-centred, evidence-based approach.

  • Emergency care: infections, fever, chest/abdominal pain, minor injuries, paediatric emergencies
  • Family medicine: hypertension, diabetes, cholesterol, chronic disease management
  • Travel medicine: pre-travel advice, vaccinations, fit-to-fly certificates, travel-related illnesses
  • Sexual and reproductive health: PrEP, STD prevention, counselling, treatment
  • Weight management and wellness: personalised weight loss programmes, lifestyle guidance
  • Skin and ENT issues: acne, eczema, allergies, rashes, sore throat, sinusitis
  • Pain management: acute and chronic pain, post-surgical care
  • Public health: prevention, health screenings, long-term monitoring
  • Sick leave (Baixa médica) connected to Segurança Social in Portugal
  • IMT medical certificates for driving licence exchange
Dr. Lopes also provides interpretation of medical tests, follow-up care for complex patients, and multilingual support. Whether for urgent concerns or long-term care, he helps patients act with clarity and confidence.
CameraBook a video appointment
More times
0.0(2)
Doctor

Alexandra Alexandrova

General medicine8 years of experience

Dr Alexandra Aleksandrova is a licensed general medicine doctor in Spain, specialising in trichology, nutrition, and aesthetic medicine. She offers online consultations for adults, combining a therapeutic approach with personalised care for hair, scalp, and overall health.

Areas of expertise:

  • Hair loss in women and men, postpartum hair loss, androgenetic and telogen effluvium.
  • Scalp conditions: seborrheic dermatitis, psoriasis, scalp irritation, dandruff.
  • Chronic conditions: hypertension, diabetes, metabolic disorders.
  • Online trichology consultation: customised treatment plans, nutritional support, hair growth stimulation.
  • Hair loss prevention: hormonal imbalance, stress factors, haircare strategies.
  • Routine health check-ups, prevention of cardiovascular and metabolic diseases.
  • Personalised nutritional advice to improve hair strength, skin health, and hormonal balance.
  • Aesthetic medicine: non-invasive strategies to enhance skin quality, tone, and metabolic wellness.

Dr Aleksandrova follows an evidence-based and holistic approach: online consultations with a therapist and trichologist on Oladoctor provide professional support for hair, scalp, and overall health — all from the comfort of your home.

CameraBook a video appointment
More times
5.0(34)
Doctor

Yevgen Yakovenko

General surgery11 years of experience

Dr. Yevgen Yakovenko is a licensed surgeon and general practitioner in Spain and Germany. He specialises in general, paediatric, and oncological surgery, internal medicine, and pain management. He offers online consultations for adults and children, combining surgical precision with therapeutic support. Dr Yakovenko works with patients across different countries and provides care in Ukrainian, Russian, English, and Spanish.

Areas of medical expertise:

  • Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
  • Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
  • Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
  • General and paediatric surgery: hernias, appendicitis, congenital conditions, both planned and urgent surgeries.
  • Injuries and trauma: bruises, fractures, sprains, soft tissue damage, wound care, dressing, referral when in-person care is required.
  • Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
  • Obesity treatment and weight management: a medical approach to weight loss, including assessment of underlying causes, evaluation of comorbidities, development of a personalised plan (nutrition, physical activity, pharmacotherapy if needed), and ongoing progress monitoring.
  • Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
  • Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

  • 12+ years of clinical experience in university hospitals in Germany and Spain.
  • International education: Ukraine – Germany – Spain.
  • Member of the German Society of Surgeons (BDC).
  • Certified in radiological diagnostics and robotic surgery.
  • Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

CameraBook a video appointment
More times
View all doctors

Dermatitis & eczema: symptoms, triggers and treatment guide

Evidence-based guide to dermatitis, eczema and rashes: symptoms and types, common causes and triggers, proven treatments (emollients, topical corticosteroids, calcineurin inhibitors), patch testing, safety and prevention.

Dermatitis, eczema or “rash”: what’s the difference?

Dermatitis, eczema or “rash”: what’s the difference?

Dermatitis means skin inflammation—redness, dryness, itch and sometimes flaky patches. Eczema is a common form of dermatitis that tends to flare (most often atopic dermatitis). People say “rash” for any new eruption; eczema is one cause, but infections, allergies, psoriasis or heat irritation can look similar.

  • Atopic dermatitis: very itchy, dry patches in the bends of elbows/knees, on the neck or hands; relapsing course.
  • Contact dermatitis: irritation or allergy to soaps, fragrances, nickel, hair dyes; appears where the skin touched the trigger.
  • Seborrhoeic dermatitis: redness and fine scale on the scalp, eyebrows and sides of the nose (“dandruff” on the scalp).
  • Nummular (discoid) eczema: coin-shaped itchy plaques on the limbs or trunk.
Clues that help tell them apart Location, borders and scale matter: hand-dominant cracking in frequent washers points to irritant contact dermatitis; symmetric flexural itch favours atopic dermatitis; scaly redness of the scalp and eyebrows fits seborrhoeic dermatitis. Look-alikes include psoriasis, fungal infection (tinea), scabies and hives—good history and clear photos help a clinician sort these out.

How to prep for an online skin review Take two photos per area: a sharp close-up (to show edges/scale) and a wider shot (to show location). Use natural light, no filters. Note when it started, any new products/jewellery/work exposures, and what you’ve already tried (emollients, steroid or calcineurin creams).

Further reading (authoritative, optional):

Everyday triggers & skin-care routine to reduce flares

Everyday triggers & skin-care routine to reduce flares

Cut everyday irritants. The most frequent flare drivers are fragrance in skincare, harsh soaps, wool/rough fabrics, sweat/heat, and “wet work” (cleaning, catering, healthcare). Switch to fragrance-free products, use soap-substitute cleansers, wear breathable cotton, use nitrile gloves for wet tasks, and moisturise right after washing (see NHS eczema self-care) (source: NHS: Atopic eczema).

Moisturise like medicine. Emollients rebuild the barrier and reduce itch. Apply generously 2–3× daily and within 3 minutes after bathing (“soak & seal”). Many adults do well with urea 5–10% or ceramide creams; lighter lotions suit humid weather, thicker ointments help very dry skin.

Bathing & clothing habits. Keep showers lukewarm and short; avoid hot water and vigorous towel-rubbing (pat dry). Skip alcohol-based toners and harsh exfoliants. Prefer cotton layers over wool; rinse new clothes before first wear.

When it’s allergy, not just dryness. If the pattern maps exactly to where a product or object touches (watch strap, earrings, hair dye, specific cosmetics) or flares persist despite good emollient care, allergic contact dermatitis is possible. Ask about patch testing to common allergens (nickel, fragrance mixes, preservatives); primary-care dermatology guidance in Europe uses patch tests to confirm and tailor avoidance. PCDS: Clinical guidance (contact dermatitis & patch testing)

Sleep & itch control. Keep nails short, cool the bedroom, and try a brief cool compress on hot plaques before moisturising. Non-sedating antihistamines help mainly if hives are present; for pure eczema itch, barrier repair plus anti-inflammatory treatment works best.

Treatment ladder: from emollients to prescription creams

Treatment ladder: from emollients to prescription creams

Most dermatitis care starts with daily emollients to rebuild the skin barrier. When flares break through, doctors on Oladoctor may add topical anti-inflammatories—choosing the right strength and right site matters more than the brand. As a rule of thumb, low-potency options suit the face, folds and groin, while medium potency is used on the trunk and limbs for short courses; very potent steroids are reserved for brief, targeted use on thick plaques. For sensitive areas or long-term maintenance, calcineurin inhibitors (tacrolimus, pimecrolimus) are steroid-sparing alternatives. Authoritative overviews: British Association of Dermatologists patient guide to topical corticosteroids and the EuroGuiDerm guideline for atopic eczema (adult).

Typical options your clinician may consider:

  • Low potency (face/folds, short courses): hydrocortisone 1% cream; pimecrolimus 1% (Elidel®) or tacrolimus 0.03% (Protopic®) as steroid-sparing choices.
  • Moderate potency (trunk/limbs, time-limited): hydrocortisone butyrate 0.1%, methylprednisolone aceponate 0.1% (Lexxema®), mometasone furoate 0.1% (Elocon®), betamethasone valerate 0.1% (e.g., Alergical®/Betnovate®).
  • Very potent (short, focal bursts; not for face/folds): clobetasol propionate 0.05%.
  • Steroid-sparing for delicate sites/maintenance: tacrolimus 0.1%/0.03% (Protopic®), pimecrolimus 1% (Elidel®).
How courses are typically structured Short flare treatment (often 5–7 days for potent options) is followed by step-down—either lowering potency or reducing frequency—rather than stopping abruptly. Many patients do well with “proactive” twice-weekly use on relapse-prone spots (often with a calcineurin inhibitor) to cut the number of flares. Your clinician will tailor duration, potency and site rules to your age, skin type and country’s prescribing guidance.

Safety note, kept simple Potent steroids are time-limited and site-specific; avoid long continuous use on face/folds. Calcineurin inhibitors can sting at first use but are safe for delicate areas and for longer maintenance. Your doctor decides what’s appropriate for you and your country’s rules.

Safe use of topical treatments (so you clear flares without side-effects)

Safe use of topical treatments (so you clear flares without side-effects)

Topical therapy works when the potency matches the body site. Use low-potency medicines on the face, eyelids and skin folds; medium potency on the trunk and limbs for short courses; very potent options only as brief, targeted bursts on thick plaques. For delicate areas or longer maintenance, calcineurin inhibitors (tacrolimus, pimecrolimus) are steroid-sparing alternatives and a short, mild sting at first is common.

Dose by the fingertip-unit (FTU) rule instead of guessing a “thin layer”: one adult FTU (from fingertip to the first crease) covers about two adult palm areas. Using FTUs helps you apply enough medicine to switch off inflammation without overusing the tube.

Treat flares for a limited time (often 5–7 days with stronger preparations), then step down—lower the potency or reduce frequency—rather than stopping abruptly. If the same spots relapse, a proactive plan (e.g., twice-weekly on those areas) can cut flare frequency.

Apply to clean, dry skin, keep skincare fragrance-free, and avoid occlusion (tight dressings/film) unless specifically advised. Don’t use potent steroids on eyelids or in deep skin folds. Leave a short gap if layering with emollients.

If there’s no improvement after 7–10 days, or you notice spreading redness, oozing or crusts, recheck the plan with a clinician—potency, duration, site or even the diagnosis may need adjusting (source: Ireland’s Health Service Executive dosing & FTU guide).

Sensitive sites: eyelids & hands — how care differs

Sensitive sites: eyelids & hands — how care differs

Eyelids. Skin here is thin and reactive, so keep the routine ultra-simple: lukewarm water or a gentle, fragrance-free cleanser, then a tiny amount of bland emollient. For flares, clinicians use very low-potency topicals for short courses or steroid-sparing options (tacrolimus/pimecrolimus) on medical advice. If symptoms map to mascara, nail varnish, hair dye or metal frames, think allergic contact dermatitis and remove likely culprits; persistent cases may need patch testing.

Hands. Frequent washing and “wet work” (cleaning, catering, healthcare) break the barrier. Swap harsh soaps for soap-substitute cleansers, moisturise after every wash, and use nitrile gloves (with cotton liners if you sweat). Short, time-limited courses of the right-potency topical calm flares; if rashes trace the outline of rings or gloves, suspect contact allergy (rubber accelerators, fragrance, preservatives) and consider patch testing.

Patients love
Logo
5.0
Solicité una receta exprés y todo el proceso fue rápido, sencillo y eficiente. La atención fue profesional y me sentí bien atendida en todo momento. Sin duda volveré a usar el servicio cuando lo necesite. ¡Gracias!
Estela Moran
Estela Moran
GB
5.0
Very fast and I received the medicines at a cheapest price ever. Never ever in my life I had it at such a cheap price. I even didn't know that I will get such a discount with prescription.
Anastasiia
Anastasiia
PT
5.0
I had a consultation and a prescription I needed the same day I requested the service – very smooth and pleasant experience.
Kateryna Koidan
Kateryna Koidan
PT
5.0
Easy and convenient. Was traveling in Spain as a tourist and got help and a prescription in a couple of hours. Strongly recommended
Jonathan
Jonathan
PT
5.0
Amazing service. Forgot to bring my antibiotics to Portugal and sent my diagnosis from my GP app. Had a prescription sent to my phone in Portugal within 15 minutes. Only cost €19. I would give more than 5 stars if I could.
debra durrington
debra durrington
GB
5.0
I had a problem with my skin and anxiety. I scheduled an appointment for the same day. I got a great consultation, I got all the recommendations I needed and all the help and even more. Thank you!
Anton Razvodov
Anton Razvodov
ES
5.0
I put my order for prescription renovation in Portugal late in the evening on Saturday and got my new prescription in 30 minutes! Can you imagine that? That's incredible, thank you!
Anton Liasov
Anton Liasov
PT
5.0
Fast, smart. I used this service for a few months and I got high quality and full digitalization of the process. Thank you.
Daryna
Daryna
ES
5.0
Todo ha sido genial! Me han ayudado muchísimo con mi problema y estoy súper contenta. Rápidos, amables, eficientes! Si o si volveré a usar el servicio de Oladoctor!
Customer
Customer
ES
5.0
I ordered a medical certificate. The process was fast and smooth, through the personal account on a website, in my native language (Ukrainian). I will definitely return in the future if I'll have a need for medical services.
Daria
Daria
PT
5.0
I downloaded the Oladoctor Ap. Made the over the phone appointment with a very helpful doctor and received my prescription by email which I took to my nearest pharmacy here in Benidorm.
Robert Bridges
Robert Bridges
ES
5.0
This is the best medical platform that I've ever used. I booked emergency appointment in 1 hour. Thanks to doctor Andrei Popov, I got much better in 24 hours. After all treatment (7days) I feel fully healthy.
Valeriia Polishchuk
Valeriia Polishchuk
ES
5.0
This is a very fast and convenient service. At some moments it is simply irreplaceable.
Vitaly Katichev
Vitaly Katichev
ES
5.0
The consultation went well, I got answers to my questions as well as videos with exercises. That was enough to solve my problem. I recommend the platform!
Yevhenii Polishchuk
Yevhenii Polishchuk
ES
5.0
Excellent service, saving my time, getting prompt response and needed prescription.
customer
customer
CY
5.0
I was looking for where I could translate a prescription from Ukrainian to Spanish, and based on a suggestion from ChatGPT, I found that everything is very easy. You can register through your Google account, add your info...
Daryna Shcotka
Daryna Shcotka
ES

Dermatitis, eczema & rashes: frequently asked questions

Clear answers on symptoms and triggers, photo prep for online review, safe use of topical treatments, e-prescriptions (when appropriate), patch testing, and when in-person assessment is needed.

Can dermatitis/eczema be treated online?
Can doctors on Oladoctor prescribe creams online?
What photos should I prepare for the visit?
How do I know if it’s eczema, contact allergy or “just a rash”?
Are steroid creams safe?
How much should I apply? (FTU rule)
How fast will I notice improvement?
Which creams are commonly used in Europe?
Is eyelid eczema safe to treat? What about hands?
Do I need antibiotics or antivirals?
How does the e-prescription work and how long is it valid?
What if my pharmacy is out of stock?
How much does an online visit cost?