Can I change my prescription for a urinary tract infection?
Hello, I just received a prescription for a medication for a urinary tract infection, but the problem is that it is not available in Spain. Would it be possible to change my prescription please? It seems there has been an error. Thank you.
Doctor answers
Jun 26, 2026
Good afternoon. Yes, I could take care of issuing the prescription after checking the name of the medication. All the best
Jul 01, 2026
Se debe valorar que antibiotico precisa para su infeccion de orina. Además, siempre recomendamos probiotiocos posterior al tratamiento, asi como tratamientos preventivos como por ejemplo cistitus de farmacia.
Jul 06, 2026
Good morning. If the prescription was issued by one of the doctors on our platform, you can contact support: the case will be verified and, if necessary, the prescription can be modified.
However, if the prescription was issued by another doctor, you can use the "Prescription Renewal" service, attaching the prescription you already have and explaining that the drug is not available in Spain. Your doctor will evaluate an appropriate alternative.
Jul 10, 2026
Hello, please contact our customer support, they will be happy to support you.
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