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Underactive thyroid (hypothyroidism)

The thyroid is a small gland at the front of the neck that makes the hormones setting the pace of the whole body's metabolism.

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Prescription review online

A doctor will review your case and issue a prescription if medically appropriate.

Talk to a doctor online

Talk to a doctor online

Discuss your symptoms and possible next steps with a doctor online.

Doctor
5.0(38)

Andrei Popov

General medicinePain medicine7 years of experience

Dr. Andrei Popov is a General Practitioner with specialized training in chronic pain. He provides online consultations for adult patients in Spain and other European countries.

Dr. Popov understands that seeking help with weight-related concerns or pain that has persisted for months can be difficult. Many patients come to him after trying different approaches without feeling truly heard. During the consultation, the doctor creates a comfortable and supportive, non-judgmental environment where the patient’s medical history can be discussed in detail, questions can be answered, and the next steps can be decided together.

Weight Management and Metabolic Health

Dr. Popov can help assess overweight, obesity, and related conditions such as hypertension, diabetes, or metabolic disorders. During the consultation, the patient’s medical history, test results, current medications, and previous treatments will be reviewed.

If you would like to learn about possible medication options or have already started treatment, the doctor can assess your situation, review the effectiveness and tolerability of the therapy, and clearly explain its benefits, potential risks, and alternatives.

Not every patient requires the same treatment. A consultation does not guarantee a prescription — it provides an objective medical assessment and a plan tailored to your individual situation.

Pain and General Medicine

You can also consult Dr. Popov regarding:

* chronic pain, migraines, neuralgia, and fibromyalgia;

* back, neck, lower back, or joint pain;

* hypertension, diabetes, and follow-up of chronic conditions;

* review of test results, medical reports, and current treatment;

* preventive medicine and a second medical opinion.

How the Consultation Works

The video consultation lasts up to 30 minutes. The doctor will listen carefully, review the information you provide, and explain the next steps in clear and understandable language.

If additional tests, an in-person consultation, or urgent medical care are required, the doctor will inform you directly.

Dr. Popov’s goal is to make sure the patient feels heard and leaves the consultation with a clear understanding of their condition and the next steps they can take.

Book a video appointment
€86
This page provides general information and does not replace a doctor’s consultation. If symptoms are severe, persistent or worsening, seek medical advice promptly.

The thyroid is a small gland at the front of the neck that makes the hormones setting the pace of the whole body's metabolism. When they run short, the body shifts into a lower gear: the heart beats more slowly, the bowel becomes sluggish, thinking slows down. This is called hypothyroidism, and it is very common, particularly in women. Of all long-term conditions it is one of the most rewarding: the treatment is simple, inexpensive and returns people completely to their ordinary lives. The difficulty lies not in treating it but in thinking of the blood test in the first place.

Symptoms that point to nothing in particular

The defining feature of hypothyroidism is that it produces not one symptom of its own. Everything it does cause turns up in a dozen other situations, and simply in anyone who is tired.

  • constant tiredness that a weekend or a holiday does not shift;
  • feeling the cold when everyone around is comfortable;
  • putting on weight while eating the same as before, and struggling to lose it;
  • constipation;
  • dry flaky skin, brittle hair, hair loss, brittle nails;
  • low mood, apathy, trouble concentrating and remembering;
  • a hoarse, thickened voice;
  • puffiness of the face, eyelids and hands;
  • heavy or irregular periods;
  • aching, stiff muscles and a slow pulse.

All of it comes on slowly, over months and years, which is why it is almost never taken for an illness. People put it down to age, work, winter, stress, having had a baby, not sleeping enough — and every one of those explanations sounds plausible. That is why hypothyroidism goes unrecognised for years and is most often picked up by chance, during tests done for something else entirely.

The same feature works the other way round: having these complaints does not by itself mean you have an underactive thyroid. Tiredness and weight gain far more often have other causes. Both halves lead to the same conclusion — do not guess, check.

Why the diagnosis comes from a blood test

Hypothyroidism is diagnosed on a blood test, not on how you feel and not on an examination. No doctor can spot it by looking, and no one can feel their thyroid failing. What is needed is an ordinary blood sample of the kind any laboratory can run.

The main measurement is TSH, thyroid-stimulating hormone. It is made not by the thyroid but by the pituitary gland, and it acts as a regulator: when thyroid hormone in the blood runs low, the pituitary pushes TSH up to spur the gland on. So in hypothyroidism the TSH is raised — it is the most sensitive marker and the first to move. Alongside it, free T4, the thyroid hormone itself, is usually measured. If TSH is raised while T4 remains normal, this is called subclinical hypothyroidism: there are no clear-cut signs yet, and the doctor decides between monitoring and starting treatment depending on age, plans for pregnancy and other circumstances. To find out whether the problem is autoimmune, antibodies against thyroid tissue are also measured, and if the gland is enlarged or has nodules an ultrasound scan is arranged.

One practical point. Leave the interpretation of the numbers to your doctor: the figures on the report depend on age, on pregnancy, on the laboratory and on medicines already being taken, and "slightly outside the range" means "we keep an eye on it" in one person and "we start treatment today" in another.

Where the hormone shortage comes from

The commonest cause is autoimmune thyroiditis, also known as Hashimoto's thyroiditis. The immune system mistakes thyroid tissue for something foreign and gradually destroys it; the process runs for years, painlessly and unnoticed, until the hormone starts to fall short. It is more frequent in women and in people whose families have already had thyroid disease or other autoimmune conditions.

The other causes are less common but worth knowing, because they are predictable. Hypothyroidism follows quite naturally after removal of the thyroid or part of it, after radioactive iodine treatment and after radiotherapy to the neck — in all of these the hormone levels are monitored from the outset. Some medicines can bring it on too, among them lithium and amiodarone. A situation of its own is post-partum thyroiditis: in the year after childbirth the gland may first work too hard and then swing into underactivity, and sometimes everything settles by itself. Finally, in some people the cause is too little iodine in the diet; where that is widespread, iodised salt helps, but taking iodine supplements on your own initiative when thyroid disease is already present is not advisable — discuss it with a doctor.

How to take levothyroxine so that it works

Treatment means supplying the missing hormone as a levothyroxine tablet, an exact copy of what the gland itself produces. It is a thoroughly studied drug, it is not habit-forming, and at the right dose it causes no side effects because all it does is restore normal levels. But it is fussy about how it is taken, and most treatment failures come down to exactly that.

The tablet is taken on an empty stomach, usually in the morning, half an hour to an hour before eating, with water. If mornings are awkward, late evening works too, no sooner than several hours after the last meal. The main thing is to do it the same way every day: consistency matters more than the particular hour.

Now for the part people are rarely warned about. Levothyroxine is poorly absorbed if calcium or iron is taken close to it in time, and the same goes for indigestion remedies, antacids and some cholesterol-lowering drugs. Space these at least four hours away from the levothyroxine. Among foods, coffee, milk and soya products noticeably reduce absorption, so coffee is better half an hour to an hour after the tablet rather than with it. If you start any new medicine or supplement, tell your doctor: the timing may need separating, or the test repeating. A missed tablet is taken as soon as you remember, but if the next day has already come, do not double up.

The dose is set by the test — and the treatment is not stopped

The doctor sets the starting dose from your age, weight and the state of your heart, then checks TSH a few weeks later and adjusts. That may happen two or three times before the value settles where it should. After that the test is repeated roughly once a year, or whenever symptoms or the medication change. You will not feel better overnight: the tiredness lifting and the mental fog clearing usually takes several weeks and sometimes a couple of months.

Do not change the dose yourself. The temptation is understandable: the tiredness lingers, the weight stays on, and half a tablet more looks tempting. But too much hormone is as harmful as too little: it brings palpitations, disturbances of heart rhythm, sweating, anxiety, insomnia and shaky hands, and in the long run thinner bones and a higher risk of heart rhythm problems, especially in older people. None of that can be judged by how you feel; only the test shows it.

And the most important point: treatment for hypothyroidism is lifelong, and "a course of tablets and then stop" simply does not apply here. The tablet does not repair the gland; it replaces what the gland no longer makes. A few months after stopping, everything comes back — except that now the person is convinced the treatment did not work. Do not withdraw the drug on your own, even when you feel completely well: feeling well is precisely the sign that the dose is right.

Pregnancy and planning for it

Thyroid hormones are needed for the baby's nervous system to develop, and the baby's own gland does not start working straight away — in the early months everything comes from the mother. The requirement therefore rises during pregnancy, and the previously settled dose becomes too small.

Several things follow. If you take levothyroxine and are planning a pregnancy, mention it to your doctor in advance: it is sensible to confirm before conception that the levels are where they should be. As soon as the pregnancy is confirmed, get in touch straight away rather than waiting for the scheduled appointment — the dose almost always has to be increased, and that needs doing in the first weeks. Testing during pregnancy is more frequent than usual, and after the birth the dose goes back to the previous one, again guided by the test. Untreated hypothyroidism in pregnancy raises the risk of high blood pressure, premature birth and miscarriage, whereas correcting it promptly removes almost all of that risk. Taking levothyroxine while pregnant and while breastfeeding is safe — this is not a medicine to be stopped.

What happens untreated, and a rare emergency

Hypothyroidism left untreated for a long time hits the heart and blood vessels first: cholesterol rises, blood pressure rises, and the risk of coronary heart disease and heart failure goes up. Memory and mood suffer, and in women the cycle becomes disordered and fertility declines.

There is also a rare but deadly complication: myxoedema coma. It develops in very severe hypothyroidism, usually long neglected, most often in older people, and it is typically set off by an infection, an injury, an operation, exposure to cold or certain medicines. Signs that mean calling an ambulance (in Spain, Italy, Portugal, Poland and Ukraine the single number 112 is in use):

  • sudden sluggishness, increasing drowsiness, confusion, difficulty rousing the person;
  • an unusually low body temperature, especially in an older person who cannot be warmed up;
  • a very slow pulse, low blood pressure, slow shallow breathing;
  • a markedly puffy face with dry cold skin alongside it.

This is rare and not something to live in fear of; the point is to recognise it if it happens. That applies above all to households with an elderly relative who has thyroid disease: in them, increasing drowsiness and getting cold through in winter are not "just tired" or "just chilly" but a reason to call for help at once.

Online consultation

Hypothyroidism is managed almost entirely through blood tests and conversation, which makes it one of the most suitable subjects for remote care. An online consultation is a good place to go through vague complaints such as tiredness, feeling the cold and weight gain and to work out which tests are worth having, and equally to talk through results you already hold: what a raised TSH means, whether subclinical hypothyroidism needs treating, why the antibodies are measured.

Remotely it is also easy to settle the everyday questions that come with treatment: why things do not change immediately after starting, how to space levothyroxine away from calcium, iron or a newly prescribed drug, what to do about a missed tablet, when the next test is due, and how to act once a pregnancy is confirmed. If the doctor sees anything that calls for a face-to-face examination or urgent care, they will say so plainly.

This material is for information only and does not replace medical advice.

Consult with a doctor about Underactive thyroid (hypothyroidism)

Consult with a doctor about Underactive thyroid (hypothyroidism)

Discuss your symptoms and possible next steps with a doctor online.

Online doctors for Underactive thyroid (hypothyroidism)

Discuss your symptoms and possible next steps for Underactive thyroid (hypothyroidism) with a doctor online.

Doctor
5.0(38)

Andrei Popov

General medicinePain medicine7 years of experience

Dr. Andrei Popov is a General Practitioner with specialized training in chronic pain. He provides online consultations for adult patients in Spain and other European countries.

Dr. Popov understands that seeking help with weight-related concerns or pain that has persisted for months can be difficult. Many patients come to him after trying different approaches without feeling truly heard. During the consultation, the doctor creates a comfortable and supportive, non-judgmental environment where the patient’s medical history can be discussed in detail, questions can be answered, and the next steps can be decided together.

Weight Management and Metabolic Health

Dr. Popov can help assess overweight, obesity, and related conditions such as hypertension, diabetes, or metabolic disorders. During the consultation, the patient’s medical history, test results, current medications, and previous treatments will be reviewed.

If you would like to learn about possible medication options or have already started treatment, the doctor can assess your situation, review the effectiveness and tolerability of the therapy, and clearly explain its benefits, potential risks, and alternatives.

Not every patient requires the same treatment. A consultation does not guarantee a prescription — it provides an objective medical assessment and a plan tailored to your individual situation.

Pain and General Medicine

You can also consult Dr. Popov regarding:

* chronic pain, migraines, neuralgia, and fibromyalgia;

* back, neck, lower back, or joint pain;

* hypertension, diabetes, and follow-up of chronic conditions;

* review of test results, medical reports, and current treatment;

* preventive medicine and a second medical opinion.

How the Consultation Works

The video consultation lasts up to 30 minutes. The doctor will listen carefully, review the information you provide, and explain the next steps in clear and understandable language.

If additional tests, an in-person consultation, or urgent medical care are required, the doctor will inform you directly.

Dr. Popov’s goal is to make sure the patient feels heard and leaves the consultation with a clear understanding of their condition and the next steps they can take.

Book a video appointment
€86
Doctor
5.0(12)

Yevgen Yakovenko

General medicine12 years of experience

Dr. Yevgen Yakovenko is a licensed surgeon and general practitioner in Spain and Germany. He specialises in general, paediatric, and oncological surgery, internal medicine, and pain management. He offers online consultations for adults and children, combining surgical precision with therapeutic support. Dr Yakovenko works with patients across different countries and provides care in Ukrainian, Russian, English, and Spanish.

Areas of medical expertise:

  • Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
  • Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
  • Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
  • General and paediatric surgery: hernias, appendicitis, congenital conditions, both planned and urgent surgeries.
  • Injuries and trauma: bruises, fractures, sprains, soft tissue damage, wound care, dressing, referral when in-person care is required.
  • Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
  • Obesity treatment and weight management: a medical approach to weight loss, including assessment of underlying causes, evaluation of comorbidities, development of a personalised plan (nutrition, physical activity, pharmacotherapy if needed), and ongoing progress monitoring.
  • Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
  • Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

  • 12+ years of clinical experience in university hospitals in Germany and Spain.
  • International education: Ukraine – Germany – Spain.
  • Member of the German Society of Surgeons (BDC).
  • Certified in radiological diagnostics and robotic surgery.
  • Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

Book a video appointment
€72
Doctor
5.0(3)

Lina Travkina

General medicine13 years of experience

Dr. Lina Travkina is a licensed family and preventive medicine doctor based in Italy. She provides online consultations for adults and children, supporting patients across all stages of care – from acute symptom management to long-term health monitoring and prevention.Areas of medical care include:

  • Respiratory conditions: colds, flu, acute and chronic bronchitis, mild to moderate pneumonia, bronchial asthma.

  • ENT and eye conditions: sinusitis, tonsillitis, pharyngitis, otitis, infectious and allergic conjunctivitis.

  • Digestive issues: gastritis, acid reflux (GERD), IBS, dyspepsia, bloating, constipation, diarrhoea, functional bowel symptoms, intestinal infections.

  • Urological and infectious diseases: acute and recurrent cystitis, bladder and kidney infections, prevention of recurrent UTIs, asymptomatic bacteriuria.

  • Chronic conditions: hypertension, diabetes, hypercholesterolemia, metabolic syndrome, thyroid disorders, excess weight.

  • Neurological and general symptoms: headache, migraine, dizziness, fatigue, sleep disturbances, reduced concentration, anxiety, asthenia.

  • Chronic pain support: back, neck, joint, and muscle pain, tension syndromes, pain associated with osteochondrosis and chronic conditions.

Additional care areas:

  • Preventive consultations and check-up planning.

  • Medical advice and follow-up consultations.

  • Test interpretation and diagnostic guidance.

  • Structured support for undiagnosed complaints.

  • Second opinion on diagnoses and treatment plans.

  • Nutritional and lifestyle support for vitamin deficiencies, anaemia, metabolic issues.

  • Post-operative recovery support and pain management.

  • Preconception counselling and postpartum support.

  • Immunity support and strategies to reduce frequency of infections.

Dr. Travkina combines evidence-based medicine with an attentive, personalised approach. Her consultations focus not only on treatment, but also on prevention, recovery, and long-term wellbeing.If during the consultation it becomes clear that your case requires in-person assessment or specialised care outside of her scope, the session will be terminated and the payment fully refunded.

Book a video appointment
€75
Doctor
5.0(21)

Nuno Tavares Lopes

General medicine18 years of experience

Dr. Nuno Tavares Lopes is a licensed physician in Portugal with 17 years of experience in emergency medicine, family and general practice, and public health. He is the Director of Medical and Public Health Services at an international healthcare network and serves as an external consultant for the WHO and ECDC.

  • Emergency care: infections, fever, chest/abdominal pain, minor injuries, paediatric emergencies

  • Family medicine: hypertension, diabetes, cholesterol, chronic disease management

  • Travel medicine: pre-travel advice, vaccinations, fit-to-fly certificates, travel-related illnesses

  • Sexual and reproductive health: PrEP, STD prevention, counselling, treatment

  • Weight management and wellness: personalised weight loss programmes, lifestyle guidance

  • Skin and ENT issues: acne, eczema, allergies, rashes, sore throat, sinusitis

  • Pain management: acute and chronic pain, post-surgical care

  • Public health: prevention, health screenings, long-term monitoring

  • Sick leave (Baixa médica) connected to Segurança Social in Portugal

  • IMT medical certificates for driving licence exchange

Dr. Nuno Tavares Lopes provides medical support for patients using GLP-1 medications (Mounjaro, Wegovy, Ozempic, Rybelsus) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Europe.Dr. Lopes also provides interpretation of medical tests, follow-up care for complex patients, and multilingual support. Whether for urgent concerns or long-term care, he helps patients act with clarity and confidence.

Book a video appointment
€70

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