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Scars

A scar is new tissue the body makes to close a wound. It is never identical to the original skin: it has no follicles or glands and its collagen is organised…

This page provides general information and does not replace a doctor’s consultation. If symptoms are severe, persistent or worsening, seek medical advice promptly.

A scar is new tissue the body makes to close a wound. It is never identical to the original skin: it has no follicles or glands and its collagen is organised differently. No scar disappears completely, but its final appearance depends greatly on what is done in the first few months, and that is where you can genuinely make a difference.

Types

  • normotrophic: flat, level with the skin and roughly the colour of its surroundings. The best possible result;
  • hypertrophic: raised and red, but within the boundaries of the wound; it usually flattens over one to two years;
  • keloid: grows beyond the edges of the original wound, does not resolve on its own and tends to recur;
  • atrophic: sunken, typical of acne and chickenpox;
  • contracture: from burns; the tissue tightens and can restrict joint movement;
  • hyper- or hypopigmented: darker or lighter than the surrounding skin.

How a scar matures

Understanding the timescale saves a lot of anxiety and a lot of premature treatment.

  • 0–3 weeks: the wound closes;
  • 1–3 months: the scar is red, raised and often itchy. This is its worst phase, and it is normal;
  • 3–12 months: it begins to flatten and lose colour;
  • up to 18–24 months: it is still maturing; the final result is not judged before then.

This is why corrective surgery on a scar is not considered before a year: what looks like a disaster at three months is often acceptable at eighteen.

What affects the outcome

  • the depth and tension of the wound;
  • the site: shoulders, breastbone and upper back heal worse; eyelids and inner arms better;
  • infection during healing, which worsens the result considerably;
  • age: younger people scar more exuberantly;
  • skin tone: darker skin carries a higher risk of keloids and of pigment change;
  • smoking, which reduces oxygen supply to the wound;
  • nutritional deficiencies, particularly of protein, vitamin C and zinc;
  • diabetes and conditions that slow healing;
  • sun exposure on a fresh scar;
  • individual and family predisposition.

What to do in the first months

This is where most of the benefit lies, and it is simple.

  • look after the wound so it does not become infected, and keep it in a moist environment under a dressing rather than letting a hard crust form;
  • silicone sheets or gel from the point the wound has closed, at around 2–3 weeks, for 12–24 hours a day over 3–6 months. This has the best evidence;
  • paper tape across the scar to reduce tension, particularly useful over areas of movement;
  • strict sun protection for at least a year: sun fixes pigmentation persistently and is the commonest mistake;
  • massage the scar for a couple of minutes daily once closed, with a cream, using circular movements;
  • daily moisturising;
  • do not smoke;
  • avoid strain that stretches the area during the first weeks.

Later treatments

  • corticosteroid injections for hypertrophic scars and keloids;
  • vascular laser for persistent redness;
  • fractional laser for texture and atrophic scars;
  • microneedling for acne scarring;
  • chemical peels for superficial scars;
  • fillers for depressed scars;
  • subcision for atrophic scars tethered to deeper tissue;
  • revision surgery and Z-plasty for contracted or badly oriented scars;
  • camouflage make-up or medical tattooing where colour is the main problem.

When to see a doctor

  • the scar is growing beyond the edges of the wound;
  • it itches or hurts persistently;
  • it restricts joint movement;
  • it ulcerates, bleeds or changes appearance;
  • there are signs of infection: redness, warmth, pus, fever;
  • it is affecting you psychologically — reason enough;
  • you have had keloids before and are due to have surgery: prevention should be planned;
  • more than a year has passed and the result still limits you.

Common questions

Can a scar be removed? Not completely. Its colour, height and texture can be improved substantially.

Do pharmacy creams work? Silicone has supporting evidence. Vitamin E and onion extract have little.

When can I have an unsightly scar revised? Not before 12 months, unless there is a functional problem.

Why has it turned red and itchy? That is the normal maturation phase of the first months.

Can I tan the scar? No. New scar tissue pigments unevenly and permanently in the sun.

Online consultation

In an online consultation the doctor reviews photographs, identifies the type of scar, advises what to do at the stage you are at, gives realistic timescales so you do not rush decisions, and explains which techniques make sense in your particular case.

This material is for information only and does not replace a medical consultation.

Consult with a doctor about Scars

Consult with a doctor about Scars

Discuss your symptoms and possible next steps with a doctor online.

Medically reviewed by

Andrei Popov
Andrei Popov
General medicineMedical License: 464628925

Reviewed on Jul 6, 2026

Online doctors for Scars

Discuss your symptoms and possible next steps for Scars with a doctor online.

Doctor
5.0(38)

Andrei Popov

General medicinePain medicine7 years of experience

Dr. Andrei Popov is a General Practitioner with specialized training in chronic pain. He provides online consultations for adult patients in Spain and other European countries.

Dr. Popov understands that seeking help with weight-related concerns or pain that has persisted for months can be difficult. Many patients come to him after trying different approaches without feeling truly heard. During the consultation, the doctor creates a comfortable and supportive, non-judgmental environment where the patient’s medical history can be discussed in detail, questions can be answered, and the next steps can be decided together.

Weight Management and Metabolic Health

Dr. Popov can help assess overweight, obesity, and related conditions such as hypertension, diabetes, or metabolic disorders. During the consultation, the patient’s medical history, test results, current medications, and previous treatments will be reviewed.

If you would like to learn about possible medication options or have already started treatment, the doctor can assess your situation, review the effectiveness and tolerability of the therapy, and clearly explain its benefits, potential risks, and alternatives.

Not every patient requires the same treatment. A consultation does not guarantee a prescription — it provides an objective medical assessment and a plan tailored to your individual situation.

Pain and General Medicine

You can also consult Dr. Popov regarding:

* chronic pain, migraines, neuralgia, and fibromyalgia;

* back, neck, lower back, or joint pain;

* hypertension, diabetes, and follow-up of chronic conditions;

* review of test results, medical reports, and current treatment;

* preventive medicine and a second medical opinion.

How the Consultation Works

The video consultation lasts up to 30 minutes. The doctor will listen carefully, review the information you provide, and explain the next steps in clear and understandable language.

If additional tests, an in-person consultation, or urgent medical care are required, the doctor will inform you directly.

Dr. Popov’s goal is to make sure the patient feels heard and leaves the consultation with a clear understanding of their condition and the next steps they can take.

Book a video appointment
€86
Doctor
5.0(12)

Yevgen Yakovenko

General medicine12 years of experience

Dr. Yevgen Yakovenko is a licensed surgeon and general practitioner in Spain and Germany. He specialises in general, paediatric, and oncological surgery, internal medicine, and pain management. He offers online consultations for adults and children, combining surgical precision with therapeutic support. Dr Yakovenko works with patients across different countries and provides care in Ukrainian, Russian, English, and Spanish.

Areas of medical expertise:

  • Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
  • Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
  • Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
  • General and paediatric surgery: hernias, appendicitis, congenital conditions, both planned and urgent surgeries.
  • Injuries and trauma: bruises, fractures, sprains, soft tissue damage, wound care, dressing, referral when in-person care is required.
  • Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
  • Obesity treatment and weight management: a medical approach to weight loss, including assessment of underlying causes, evaluation of comorbidities, development of a personalised plan (nutrition, physical activity, pharmacotherapy if needed), and ongoing progress monitoring.
  • Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
  • Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

  • 12+ years of clinical experience in university hospitals in Germany and Spain.
  • International education: Ukraine – Germany – Spain.
  • Member of the German Society of Surgeons (BDC).
  • Certified in radiological diagnostics and robotic surgery.
  • Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

Book a video appointment
€72
Doctor
5.0(3)

Lina Travkina

General medicine13 years of experience

Dr. Lina Travkina is a licensed family and preventive medicine doctor based in Italy. She provides online consultations for adults and children, supporting patients across all stages of care – from acute symptom management to long-term health monitoring and prevention.Areas of medical care include:

  • Respiratory conditions: colds, flu, acute and chronic bronchitis, mild to moderate pneumonia, bronchial asthma.

  • ENT and eye conditions: sinusitis, tonsillitis, pharyngitis, otitis, infectious and allergic conjunctivitis.

  • Digestive issues: gastritis, acid reflux (GERD), IBS, dyspepsia, bloating, constipation, diarrhoea, functional bowel symptoms, intestinal infections.

  • Urological and infectious diseases: acute and recurrent cystitis, bladder and kidney infections, prevention of recurrent UTIs, asymptomatic bacteriuria.

  • Chronic conditions: hypertension, diabetes, hypercholesterolemia, metabolic syndrome, thyroid disorders, excess weight.

  • Neurological and general symptoms: headache, migraine, dizziness, fatigue, sleep disturbances, reduced concentration, anxiety, asthenia.

  • Chronic pain support: back, neck, joint, and muscle pain, tension syndromes, pain associated with osteochondrosis and chronic conditions.

Additional care areas:

  • Preventive consultations and check-up planning.

  • Medical advice and follow-up consultations.

  • Test interpretation and diagnostic guidance.

  • Structured support for undiagnosed complaints.

  • Second opinion on diagnoses and treatment plans.

  • Nutritional and lifestyle support for vitamin deficiencies, anaemia, metabolic issues.

  • Post-operative recovery support and pain management.

  • Preconception counselling and postpartum support.

  • Immunity support and strategies to reduce frequency of infections.

Dr. Travkina combines evidence-based medicine with an attentive, personalised approach. Her consultations focus not only on treatment, but also on prevention, recovery, and long-term wellbeing.If during the consultation it becomes clear that your case requires in-person assessment or specialised care outside of her scope, the session will be terminated and the payment fully refunded.

Book a video appointment
€75
Doctor
5.0(21)

Nuno Tavares Lopes

General medicine18 years of experience

Dr. Nuno Tavares Lopes is a licensed physician in Portugal with 17 years of experience in emergency medicine, family and general practice, and public health. He is the Director of Medical and Public Health Services at an international healthcare network and serves as an external consultant for the WHO and ECDC.

  • Emergency care: infections, fever, chest/abdominal pain, minor injuries, paediatric emergencies

  • Family medicine: hypertension, diabetes, cholesterol, chronic disease management

  • Travel medicine: pre-travel advice, vaccinations, fit-to-fly certificates, travel-related illnesses

  • Sexual and reproductive health: PrEP, STD prevention, counselling, treatment

  • Weight management and wellness: personalised weight loss programmes, lifestyle guidance

  • Skin and ENT issues: acne, eczema, allergies, rashes, sore throat, sinusitis

  • Pain management: acute and chronic pain, post-surgical care

  • Public health: prevention, health screenings, long-term monitoring

  • Sick leave (Baixa médica) connected to Segurança Social in Portugal

  • IMT medical certificates for driving licence exchange

Dr. Nuno Tavares Lopes provides medical support for patients using GLP-1 medications (Mounjaro, Wegovy, Ozempic, Rybelsus) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Europe.Dr. Lopes also provides interpretation of medical tests, follow-up care for complex patients, and multilingual support. Whether for urgent concerns or long-term care, he helps patients act with clarity and confidence.

Book a video appointment
€70

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