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Scars

A scar is new tissue the body makes to close a wound. It is never identical to the original skin: it has no follicles or glands and its collagen is organised…

This page provides general information and does not replace a doctor’s consultation. If symptoms are severe, persistent or worsening, seek medical advice promptly.

A scar is new tissue the body makes to close a wound. It is never identical to the original skin: it has no follicles or glands and its collagen is organised differently. No scar disappears completely, but its final appearance depends greatly on what is done in the first few months, and that is where you can genuinely make a difference.

Types

  • normotrophic: flat, level with the skin and roughly the colour of its surroundings. The best possible result;
  • hypertrophic: raised and red, but within the boundaries of the wound; it usually flattens over one to two years;
  • keloid: grows beyond the edges of the original wound, does not resolve on its own and tends to recur;
  • atrophic: sunken, typical of acne and chickenpox;
  • contracture: from burns; the tissue tightens and can restrict joint movement;
  • hyper- or hypopigmented: darker or lighter than the surrounding skin.

How a scar matures

Understanding the timescale saves a lot of anxiety and a lot of premature treatment.

  • 0–3 weeks: the wound closes;
  • 1–3 months: the scar is red, raised and often itchy. This is its worst phase, and it is normal;
  • 3–12 months: it begins to flatten and lose colour;
  • up to 18–24 months: it is still maturing; the final result is not judged before then.

This is why corrective surgery on a scar is not considered before a year: what looks like a disaster at three months is often acceptable at eighteen.

What affects the outcome

  • the depth and tension of the wound;
  • the site: shoulders, breastbone and upper back heal worse; eyelids and inner arms better;
  • infection during healing, which worsens the result considerably;
  • age: younger people scar more exuberantly;
  • skin tone: darker skin carries a higher risk of keloids and of pigment change;
  • smoking, which reduces oxygen supply to the wound;
  • nutritional deficiencies, particularly of protein, vitamin C and zinc;
  • diabetes and conditions that slow healing;
  • sun exposure on a fresh scar;
  • individual and family predisposition.

What to do in the first months

This is where most of the benefit lies, and it is simple.

  • look after the wound so it does not become infected, and keep it in a moist environment under a dressing rather than letting a hard crust form;
  • silicone sheets or gel from the point the wound has closed, at around 2–3 weeks, for 12–24 hours a day over 3–6 months. This has the best evidence;
  • paper tape across the scar to reduce tension, particularly useful over areas of movement;
  • strict sun protection for at least a year: sun fixes pigmentation persistently and is the commonest mistake;
  • massage the scar for a couple of minutes daily once closed, with a cream, using circular movements;
  • daily moisturising;
  • do not smoke;
  • avoid strain that stretches the area during the first weeks.

Later treatments

  • corticosteroid injections for hypertrophic scars and keloids;
  • vascular laser for persistent redness;
  • fractional laser for texture and atrophic scars;
  • microneedling for acne scarring;
  • chemical peels for superficial scars;
  • fillers for depressed scars;
  • subcision for atrophic scars tethered to deeper tissue;
  • revision surgery and Z-plasty for contracted or badly oriented scars;
  • camouflage make-up or medical tattooing where colour is the main problem.

When to see a doctor

  • the scar is growing beyond the edges of the wound;
  • it itches or hurts persistently;
  • it restricts joint movement;
  • it ulcerates, bleeds or changes appearance;
  • there are signs of infection: redness, warmth, pus, fever;
  • it is affecting you psychologically — reason enough;
  • you have had keloids before and are due to have surgery: prevention should be planned;
  • more than a year has passed and the result still limits you.

Common questions

Can a scar be removed? Not completely. Its colour, height and texture can be improved substantially.

Do pharmacy creams work? Silicone has supporting evidence. Vitamin E and onion extract have little.

When can I have an unsightly scar revised? Not before 12 months, unless there is a functional problem.

Why has it turned red and itchy? That is the normal maturation phase of the first months.

Can I tan the scar? No. New scar tissue pigments unevenly and permanently in the sun.

Online consultation

In an online consultation the doctor reviews photographs, identifies the type of scar, advises what to do at the stage you are at, gives realistic timescales so you do not rush decisions, and explains which techniques make sense in your particular case.

This material is for information only and does not replace a medical consultation.

Consult with a doctor about Scars

Consult with a doctor about Scars

Discuss your symptoms and possible next steps with a doctor online.

Medically reviewed by

Andrei Popov
Andrei Popov
General medicineMedical License: 464628925

Reviewed on Jul 6, 2026

Online doctors for Scars

Discuss your symptoms and possible next steps for Scars with a doctor online.

Doctor
5.0(36)

Andrei Popov

General medicinePain medicine7 years of experience

Dr. Andrei Popov is a family physician with specialized training in the management of chronic pain. He provides video consultations for adults in Spain and across Europe: whether you have been living with pain for months that no one has been able to properly explain, or you need to resolve a health issue without waiting weeks for an appointment.

His approach is clear: to listen, organize your case, and provide you with a practical roadmap based on evidence-based medicine and adapted to your medical history and personal needs.

Pain: how he can help

  • Chronic pain (more than 3 months
  • Migraine and recurrent or high-intensity headaches
  •  Neck, lower back, back and joint pain
  •  Post-traumatic pain after injuries or surgeries
  •  Pain of neurological origin: neuralgia, neuropathic pain, fibromyalgia

General medicine

  • Frequent respiratory infections (cold, flu, persistent cough)
  • Hypertension, diabetes and metabolic disorders
  • Review of laboratory tests and MRI/CT reports (explained in clear language)
  • Preventive medicine and health monitoring
  • Second opinions and treatment adjustments (when clinically appropriate)

What the consultation is like
 Each session lasts up to 30 minutes. We review symptoms, medical history, medications and any tests you provide, and you finish the consultation with a clear treatment plan, defined next steps, and criteria to understand when follow-up may be needed. If warning signs are detected, he will clearly advise whether you need in-person care or urgent medical attention.

Book a video appointment
€86
Doctor
5.0(19)

Nuno Tavares Lopes

Family medicineGeneral medicine18 years of experience

Dr. Nuno Tavares Lopes is a licensed physician in Portugal with 17 years of experience in emergency medicine, family and general practice, and public health. He is the Director of Medical and Public Health Services at an international healthcare network and serves as an external consultant for the WHO and ECDC.

  • Emergency care: infections, fever, chest/abdominal pain, minor injuries, paediatric emergencies
  • Family medicine: hypertension, diabetes, cholesterol, chronic disease management
  • Travel medicine: pre-travel advice, vaccinations, fit-to-fly certificates, travel-related illnesses
  • Sexual and reproductive health: PrEP, STD prevention, counselling, treatment
  • Weight management and wellness: personalised weight loss programmes, lifestyle guidance
  • Skin and ENT issues: acne, eczema, allergies, rashes, sore throat, sinusitis
  • Pain management: acute and chronic pain, post-surgical care
  • Public health: prevention, health screenings, long-term monitoring
  • Sick leave (Baixa médica) connected to Segurança Social in Portugal
  • IMT medical certificates for driving licence exchange
Dr. Nuno Tavares Lopes provides medical support for patients using GLP-1 medications (Mounjaro, Wegovy, Ozempic, Rybelsus) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Europe.

Dr. Lopes also provides interpretation of medical tests, follow-up care for complex patients, and multilingual support. Whether for urgent concerns or long-term care, he helps patients act with clarity and confidence.

Book a video appointment
€70
Doctor
0.0(0)

Hocine Lokchiri

General medicine21 years of experience

Dr. Hocine Lokchiri is a French consultant with over 20 years of experience in General and Emergency Medicine. He works with adults and children, helping patients with urgent symptoms, infections, sudden health changes and everyday medical concerns that require timely evaluation. His background includes clinical practice in France, Switzerland and the United Arab Emirates, which allows him to navigate different healthcare systems and manage a wide range of conditions with confidence. Patients value his calm, structured approach, clear explanations and evidence-based decision-making.

Online consultations with Dr. Lokchiri are suitable for many situations when someone needs quick medical guidance, reassurance or a clear next step. Common reasons for booking include:

  • fever, chills, fatigue and viral symptoms
  • cough, sore throat, nasal congestion, breathing discomfort
  • bronchitis and mild asthma flare-ups
  • nausea, diarrhoea, abdominal pain, digestive infections
  • rashes, allergic reactions, redness, insect bites
  • muscle or joint pain, mild injuries, sprains
  • headache, dizziness, migraine symptoms
  • stress-related symptoms, sleep disturbances
  • questions about test results and treatment plans
  • management of chronic conditions in stable phases
Many patients reach out when symptoms appear suddenly and cause concern, when a child becomes unwell unexpectedly, when a rash changes or spreads, or when it’s unclear whether an in-person examination is necessary. His emergency medicine background is particularly valuable online, helping patients understand risk levels, identify warning signs and choose safe next steps.

Some situations are not suitable for online care. If a patient has loss of consciousness, severe chest pain, uncontrolled bleeding, seizures, major trauma or symptoms suggesting a stroke or heart attack, he will advise seeking immediate local emergency services. This improves safety and ensures patients receive the right level of care.

Dr. Lokchiri’s professional training includes:

  • Advanced Trauma Life Support (ATLS)
  • Basic and Advanced Cardiac Life Support (BLS/ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Prehospital Trauma Life Support (PHTLS)
  • eFAST and critical care transthoracic echocardiography
  • aviation medicine
He is an active member of several professional organisations, including the French Society of Emergency Medicine (SFMU), the French Association for Emergency Physicians (AMUF) and the Swiss Society of Emergency and Rescue Medicine (SGNOR). In consultations, he works with clarity and precision, helping patients understand their symptoms, possible risks and the safest treatment options.
Book a video appointment
€64

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