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Repetitive strain injury (RSI)

RSI is not a diagnosis but a collective name for pain that comes on from monotonous work with the hands: at a keyboard, behind a counter, with a tool, with…

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This page provides general information and does not replace a doctor’s consultation. If symptoms are severe, persistent or worsening, seek medical advice promptly.

RSI is not a diagnosis but a collective name for pain that comes on from monotonous work with the hands: at a keyboard, behind a counter, with a tool, with scissors, with a child on your arm. On its own it explains nothing and points nowhere, because what sits underneath it varies enormously — from a tendon that has changed to a nerve under pressure — and each of those needs something different. So what follows covers two things: how to work out what is actually going on in your case, and what to change about your work before it reaches numbness and weakness, which no longer settle on their own.

What the label is hiding

Most often RSI turns out to be one of four things.

  • Tendinopathy — a reorganisation of the tendon tissue itself under a load it has not had time to adapt to. It hurts at a definite spot, and more on movement than at rest. This is where the lateral and medial epicondylitis of the elbow belong, known as tennis elbow and golfer's elbow, along with rotator cuff tendinopathy of the shoulder.
  • Tenosynovitis — irritation of the sheath the tendon slides through. The most recognisable version is De Quervain's disease: pain at the base of the thumb and along the edge of the wrist, flaring sharply when you move the thumb away or lift something heavy with that hand.
  • Nerve entrapment syndromes — compression of a nerve where it passes through a tight space. In the carpal tunnel it is the median nerve: the thumb, index and middle finger go numb, more so at night, and people wake to shake the hand out. In the tunnel at the elbow it is the ulnar nerve: the little and ring fingers go numb, worse with the elbow bent, on the phone or in sleep.
  • Neck and shoulder pain from a position held too long. Here the culprit is not movement but its absence: a muscle holds the head and the shoulder blade in one place for hours.

The difference between them matters enormously. Tendinopathy is treated with measured loading, not rest. In carpal tunnel syndrome the decisive things are a night splint and an assessment of the nerve. In pain from static posture neither of those helps: what works there is changing position. Which leads to a simple conclusion — the label RSI is worth swapping for a specific name as early as possible.

How it usually unfolds

Nearly always the same way, in three steps, and that is a convenient way of telling where you are.

At first the pain or heaviness only comes during the work and goes within half an hour of stopping. At this stage changing how the day is organised is enough, and everything returns to normal.

Then the pain starts to outlive the work: you are already home and the arm aches all evening. Morning stiffness appears, fine movements become clumsy, and you find yourself shifting your grip on things more often.

Later the pain is there without any effort, wakes you at night, stops you sleeping on that side, and strength drops noticeably. From this stage recovery takes months rather than weeks, and rarely happens unaided.

There is no point enduring as far as the third step. The difference between "I changed my desk height in March" and "I changed it in September" is the difference between a fortnight and half a year.

Signs that mean seeing a doctor

Some complaints are past the point where an ergonomic mat and a few breaks will help, because what is at stake is a nerve — or something that has nothing to do with overuse at all:

  • numbness or pins and needles that persist and do not settle when you shift the arm;
  • weakness: you drop things, cannot hold a mug, cannot turn a key or open a jar;
  • the muscle at the base of the thumb looks visibly flatter than on the other hand;
  • pain that wakes you at night or stops you falling asleep;
  • a joint that is hot, red and badly swollen, with a fever;
  • pain running from the neck down the arm in a narrow band, as far as the fingers;
  • the same thing starting on the other hand, with morning stiffness lasting more than half an hour;
  • fingers going white and cold, or a change in the colour of the skin or nails;
  • an onset that was sudden, after a single movement or a knock, rather than gradual.

Numbness and weakness are the most important items on that list. A nerve that stays compressed for months recovers poorly and sometimes incompletely, and lost time costs more here than anything else. It is also worth remembering that carpal tunnel syndrome does not only come from work: it often appears in pregnancy, with an underactive thyroid, in diabetes and in rheumatoid arthritis, and then it is the cause that is treated first.

Sorting out the workstation

This is the cheapest and most effective thing anybody can do unaided.

  • Sit so that the forearms lie horizontal and the elbows are bent at roughly a right angle, close to the body. If the desk is too high, raise the chair and use a footrest; if it is too low, raise the desk.
  • When typing, the hands should continue the line of the forearm rather than being cocked upwards. The edge of the desk should not dig into the wrist.
  • Keep the mouse next to the keyboard rather than out to one side, and move it from the shoulder instead of with small wrist movements. If the edge of the wrist is what hurts, a differently shaped mouse or a trackball helps.
  • The top edge of the screen should sit roughly at eye level, at about arm's length. Put a laptop on a stand and plug in a separate keyboard, because otherwise the neck and the hands cannot both be right at the same time.
  • Do not wedge the phone under your shoulder. A headset removes half of all neck complaints.
  • For manual work, choose the tool to fit your hand: a thick soft handle needs less force than a thin one. Keep your hands warm and reduce vibration where you can, since cold and vibration make everything worse.

And the main thing, which tends to get lost among the lists: there is no ideal posture. The best posture is the next one. Changing position every half hour or hour does more than a flawlessly adjusted desk you then sit at without moving for four hours.

Change the load, do not remove it

The advice to "rest the arm completely until it passes" is outdated and in many cases does harm. An immobilised tendon loses strength, the muscle weakens within weeks, and on returning to work the pain turns out to be worse than before. Complete immobility is justified after an acute injury and for a short time, not for overuse pain.

The approach that works looks different.

  • Cut down the amount of that particular load rather than activity in general. The rule of thumb is simple: pain during an activity is acceptable if it is moderate and settles within twenty-four hours. If the next day is worse, you took on too much.
  • Break the work up. A short pause every thirty to forty-five minutes, to stand, drop the arms and move the neck, works better than one long break.
  • Alternate tasks so that the same movement is not repeated for hours on end.
  • Build strength back gradually. A tendon responds precisely to load, but to load that increases slowly: start small and add a little week by week.
  • Heat or cold, whichever suits you better; it makes no difference to the outcome and a real difference to how you feel.

Prepare to be patient. Tendons and nerves recover slowly, and here the count runs in weeks and months rather than days. That is not a sign that the treatment is wrong.

What to use for the pain

Painkillers are here so that you can move and sleep, not so that you can keep working through the pain. Silenced pain stops being a signal, and the person then does exactly what started the whole thing.

Paracetamol and non-steroidal anti-inflammatory drugs are taken as a short course. For tendons that lie near the surface, gels and creams containing an anti-inflammatory work as well as tablets and are better tolerated. Discuss the particular medicine and how long to take it with your doctor or pharmacist, especially if you take anything else or have had trouble with your stomach, kidneys or blood pressure.

The second home measure is a splint or brace, and here everything depends on what exactly you have. In carpal tunnel syndrome a night splint that keeps the wrist straight is one of the few home measures with proven benefit. In tendinopathy, by contrast, rigid immobilisation for long periods is not what you want: the tendon needs work.

What a doctor can offer

  • Exercise therapy. This is the main treatment in tendinopathy: a tailored programme of exercises done at home over months achieves more than massage and passive treatments.
  • A steroid injection relieves pain quickly but does not last, and repeated injections into the tendon itself make its condition worse. In tenosynovitis and carpal tunnel syndrome an injection fits better, because there it buys time.
  • Tests are not for everyone: ultrasound helps with a tendon, and nerve conduction studies with an entrapment, when the picture is unclear or surgery is being considered.
  • Surgery is rare and is the last step, with one exception: in carpal tunnel syndrome with constant numbness or wasting of the muscle it is done without delay, because waiting here means losing nerve.

A separate piece of work is the conversation with your employer. Changing tasks, equipment or hours for a few weeks usually solves the problem more cheaply than months of sick leave, and in many countries an employee has a right to such adjustments.

Online consultation

A remote appointment does the essential thing: it turns a vague "my arm hurts from work" into a clear name and a plan. The doctor will ask where exactly it hurts, what makes it worse, whether the fingers go numb and which ones, whether the pain wakes you at night, will go through how your working day is put together and say what to change first. It is also the place to work out whether you need a brace and which one, whether any test is worth doing, how to choose pain relief given your other medicines, and by what signs you will know that home measures have not worked and it is time for a specialist. The signs in the list above, and persistent numbness and weakness of the hand above all, need a face-to-face examination — those are better not left waiting.

This material is for information only and does not replace medical advice.

Consult with a doctor about Repetitive strain injury (RSI)

Consult with a doctor about Repetitive strain injury (RSI)

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Discuss your symptoms and possible next steps for Repetitive strain injury (RSI) with a doctor online.

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5.0(38)

Andrei Popov

General medicinePain medicine7 years of experience
Licence no. 464628925

Dr. Andrei Popov is a General Practitioner with specialized training in chronic pain. He provides online consultations for adult patients in Spain and other European countries.

Dr. Popov understands that seeking help with weight-related concerns or pain that has persisted for months can be difficult. Many patients come to him after trying different approaches without feeling truly heard. During the consultation, the doctor creates a comfortable and supportive, non-judgmental environment where the patient’s medical history can be discussed in detail, questions can be answered, and the next steps can be decided together.

Weight Management and Metabolic Health

Dr. Popov can help assess overweight, obesity, and related conditions such as hypertension, diabetes, or metabolic disorders. During the consultation, the patient’s medical history, test results, current medications, and previous treatments will be reviewed.

If you would like to learn about possible medication options or have already started treatment, the doctor can assess your situation, review the effectiveness and tolerability of the therapy, and clearly explain its benefits, potential risks, and alternatives.

Not every patient requires the same treatment. A consultation does not guarantee a prescription — it provides an objective medical assessment and a plan tailored to your individual situation.

Pain and General Medicine

You can also consult Dr. Popov regarding:

* chronic pain, migraines, neuralgia, and fibromyalgia;

* back, neck, lower back, or joint pain;

* hypertension, diabetes, and follow-up of chronic conditions;

* review of test results, medical reports, and current treatment;

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How the Consultation Works

The video consultation lasts up to 30 minutes. The doctor will listen carefully, review the information you provide, and explain the next steps in clear and understandable language.

If additional tests, an in-person consultation, or urgent medical care are required, the doctor will inform you directly.

Dr. Popov’s goal is to make sure the patient feels heard and leaves the consultation with a clear understanding of their condition and the next steps they can take.

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€86
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Yevgen Yakovenko

General medicine12 years of experience
Licence no. 35/35/09707

Dr. Yevgen Yakovenko is a licensed surgeon and general practitioner in Spain and Germany. He specialises in general, paediatric, and oncological surgery, internal medicine, and pain management. He offers online consultations for adults and children, combining surgical precision with therapeutic support. Dr Yakovenko works with patients across different countries and provides care in Ukrainian, Russian, English, and Spanish.

Areas of medical expertise:

  • Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
  • Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
  • Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
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  • Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
  • Obesity treatment and weight management: a medical approach to weight loss, including assessment of underlying causes, evaluation of comorbidities, development of a personalised plan (nutrition, physical activity, pharmacotherapy if needed), and ongoing progress monitoring.
  • Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
  • Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

  • 12+ years of clinical experience in university hospitals in Germany and Spain.
  • International education: Ukraine – Germany – Spain.
  • Member of the German Society of Surgeons (BDC).
  • Certified in radiological diagnostics and robotic surgery.
  • Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

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Lina Travkina

General medicine13 years of experience

Dr. Lina Travkina is a licensed family and preventive medicine doctor based in Italy. She provides online consultations for adults and children, supporting patients across all stages of care – from acute symptom management to long-term health monitoring and prevention.Areas of medical care include:

  • Respiratory conditions: colds, flu, acute and chronic bronchitis, mild to moderate pneumonia, bronchial asthma.

  • ENT and eye conditions: sinusitis, tonsillitis, pharyngitis, otitis, infectious and allergic conjunctivitis.

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  • Urological and infectious diseases: acute and recurrent cystitis, bladder and kidney infections, prevention of recurrent UTIs, asymptomatic bacteriuria.

  • Chronic conditions: hypertension, diabetes, hypercholesterolemia, metabolic syndrome, thyroid disorders, excess weight.

  • Neurological and general symptoms: headache, migraine, dizziness, fatigue, sleep disturbances, reduced concentration, anxiety, asthenia.

  • Chronic pain support: back, neck, joint, and muscle pain, tension syndromes, pain associated with osteochondrosis and chronic conditions.

Additional care areas:

  • Preventive consultations and check-up planning.

  • Medical advice and follow-up consultations.

  • Test interpretation and diagnostic guidance.

  • Structured support for undiagnosed complaints.

  • Second opinion on diagnoses and treatment plans.

  • Nutritional and lifestyle support for vitamin deficiencies, anaemia, metabolic issues.

  • Post-operative recovery support and pain management.

  • Preconception counselling and postpartum support.

  • Immunity support and strategies to reduce frequency of infections.

Dr. Travkina combines evidence-based medicine with an attentive, personalised approach. Her consultations focus not only on treatment, but also on prevention, recovery, and long-term wellbeing.If during the consultation it becomes clear that your case requires in-person assessment or specialised care outside of her scope, the session will be terminated and the payment fully refunded.

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€75
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Nuno Tavares Lopes

General medicine18 years of experience

Dr. Nuno Tavares Lopes is a licensed physician in Portugal with 17 years of experience in emergency medicine, family and general practice, and public health. He is the Director of Medical and Public Health Services at an international healthcare network and serves as an external consultant for the WHO and ECDC.

  • Emergency care: infections, fever, chest/abdominal pain, minor injuries, paediatric emergencies

  • Family medicine: hypertension, diabetes, cholesterol, chronic disease management

  • Travel medicine: pre-travel advice, vaccinations, fit-to-fly certificates, travel-related illnesses

  • Sexual and reproductive health: PrEP, STD prevention, counselling, treatment

  • Weight management and wellness: personalised weight loss programmes, lifestyle guidance

  • Skin and ENT issues: acne, eczema, allergies, rashes, sore throat, sinusitis

  • Pain management: acute and chronic pain, post-surgical care

  • Public health: prevention, health screenings, long-term monitoring

  • Sick leave (Baixa médica) connected to Segurança Social in Portugal

  • IMT medical certificates for driving licence exchange

Dr. Nuno Tavares Lopes provides medical support for patients using GLP-1 medications (Mounjaro, Wegovy, Ozempic, Rybelsus) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Europe.Dr. Lopes also provides interpretation of medical tests, follow-up care for complex patients, and multilingual support. Whether for urgent concerns or long-term care, he helps patients act with clarity and confidence.

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€70

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