Skip to main content

Low white blood cell count

White blood cells are the cells that recognise microbes and destroy them. When they are scarce, infections take hold more easily, run a rougher course and…

Prescription request online

Prescription request online

A doctor will review your case and issue a prescription if medically appropriate.

Talk to a doctor online

Talk to a doctor online

Discuss your symptoms and possible next steps with a doctor online.

Doctor
5.0(38)

Andrei Popov

General medicinePain medicine7 years of experience
Licence no. 464628925

Dr. Andrei Popov is a General Practitioner with specialized training in chronic pain. He provides online consultations for adult patients in Spain and other European countries.

Dr. Popov understands that seeking help with weight-related concerns or pain that has persisted for months can be difficult. Many patients come to him after trying different approaches without feeling truly heard. During the consultation, the doctor creates a comfortable and supportive, non-judgmental environment where the patient’s medical history can be discussed in detail, questions can be answered, and the next steps can be decided together.

Weight Management and Metabolic Health

Dr. Popov can help assess overweight, obesity, and related conditions such as hypertension, diabetes, or metabolic disorders. During the consultation, the patient’s medical history, test results, current medications, and previous treatments will be reviewed.

If you would like to learn about possible medication options or have already started treatment, the doctor can assess your situation, review the effectiveness and tolerability of the therapy, and clearly explain its benefits, potential risks, and alternatives.

Not every patient requires the same treatment. A consultation does not guarantee a prescription — it provides an objective medical assessment and a plan tailored to your individual situation.

Pain and General Medicine

You can also consult Dr. Popov regarding:

* chronic pain, migraines, neuralgia, and fibromyalgia;

* back, neck, lower back, or joint pain;

* hypertension, diabetes, and follow-up of chronic conditions;

* review of test results, medical reports, and current treatment;

* preventive medicine and a second medical opinion.

How the Consultation Works

The video consultation lasts up to 30 minutes. The doctor will listen carefully, review the information you provide, and explain the next steps in clear and understandable language.

If additional tests, an in-person consultation, or urgent medical care are required, the doctor will inform you directly.

Dr. Popov’s goal is to make sure the patient feels heard and leaves the consultation with a clear understanding of their condition and the next steps they can take.

Book a video appointment
€86
This page provides general information and does not replace a doctor’s consultation. If symptoms are severe, persistent or worsening, seek medical advice promptly.

White blood cells are the cells that recognise microbes and destroy them. When they are scarce, infections take hold more easily, run a rougher course and hide themselves better: the usual pus, redness and swelling may be missing simply because there is nobody left to produce them. A low figure on a blood test is not a disease in itself but a finding, and behind it there is a cause to look for. Those causes range from a harmless quirk of the body to a situation that needs treating the same day.

Which figure counts as low

A full blood count shows not just the total of white cells but the different types, and in practice one type dominates: the neutrophils, which meet bacteria and fungi first. A shortage of them is called neutropenia, and the risk of infection depends almost entirely on that rather than on the overall white cell count.

  • Neutrophils below 1.5×10⁹/L — mild neutropenia. Most people with these numbers fall ill no more often than anyone else.
  • Between 0.5 and 1.0×10⁹/L — moderate, with noticeably more infections.
  • Below 0.5×10⁹/L — severe. Here any fever is treated as dangerous until proved otherwise. The extreme, when neutrophils all but disappear, is called agranulocytosis.

How quickly the figure moved matters too. A moderate dip that has held for years without infections is simply monitored. A sharp fall over a few weeks, particularly alongside anaemia or low platelets, is investigated urgently: that is how bone marrow disease announces itself.

When a low count is not an illness

Before starting any investigation, three common situations are worth ruling out.

An inherited trait. Many people of African and Middle Eastern descent permanently run fewer neutrophils than average, around 0.8–1.5×10⁹/L. This is not a disease: the cells simply spend more time in the tissues than in the bloodstream, and susceptibility to infection is not increased. Such people accumulate years of unnecessary tests and are sometimes denied treatment they need because of a "bad blood test". The clue is equally low figures in old results, together with a complete absence of infections.

After a viral infection. Flu, covid, glandular fever, parvovirus infection and ordinary colds push white cells down for one to three weeks. If the person feels well, repeating the test after a month is enough — the count almost always recovers on its own.

The test itself. The count varies through the day and shifts with stress, pregnancy and smoking, and cells clumping in the tube sometimes give a falsely low result. One isolated "bad" result with no symptoms is a reason to repeat the blood test, not to panic.

Why white cells fall

  • Cancer treatment. Chemotherapy and radiotherapy suppress the bone marrow predictably; the lowest point usually falls in the second week after a cycle.
  • Medicines. The commonest cause outside cancer care, and the easiest to put right. The usual culprits are antithyroid drugs (thiamazole, carbimazole, propylthiouracil), clozapine and some other antipsychotics, sulfasalazine, methotrexate, several antiepileptics, the painkiller metamizole and certain antibiotics.
  • Infections. HIV, viral hepatitis, tuberculosis, brucellosis. In severe sepsis the white count does not rise but falls, and that is a bad sign rather than a reassuring one.
  • Deficiencies. Lack of vitamin B12, folate or copper, and also serious undernutrition and alcohol dependence.
  • Autoimmune disease: lupus, rheumatoid arthritis, Sjögren's syndrome. Sometimes a falling white count is the first sign, arriving before any joint or skin trouble.
  • Bone marrow disease: leukaemias, myelodysplastic syndrome, aplastic anaemia, bone metastases. More than one blood line is usually affected at once.
  • An enlarged spleen in liver disease, which traps and destroys blood cells.

Separate from all of these is congenital neutropenia, rare, which shows itself in early childhood with repeated severe infections and calls for lifelong haematology follow-up.

How it shows itself

Most often it does not: neutropenia turns up on a blood test ordered for something else. Where there are symptoms, they take the form of infections behaving out of character:

  • colds, sore throats and chest infections following one another and lasting longer than expected;
  • mouth and tongue ulcers, inflamed bleeding gums, a sore throat with nothing to see;
  • boils, wounds that turn septic, inflammation around the nails;
  • a lingering cough, repeated bouts of pneumonia;
  • fever with no obvious source, chills, night sweats.

Tiredness on its own is rarely explained by the white cells: if it is there, anaemia or the underlying illness is what gets looked for.

Fever with neutropenia: do not wait

This is the one thing anyone with a low white count needs to know. A temperature of 38 °C or above during chemotherapy, or in the fortnight afterwards, is an emergency. With few neutrophils an infection unfolds over hours, and antibiotics need to start as soon as possible, usually within the hour. Do not wait until morning, until an appointment, or until you have taken the temperature again — and do not bring the fever down with paracetamol before being seen, because it masks the picture.

Contact your cancer unit immediately, or call an ambulance (in European countries, the single number 112), if with neutropenia there is:

  • a temperature of 38 °C or above, or conversely below 36 °C with chills and shivering;
  • fast breathing, breathlessness, confusion or unusual drowsiness;
  • a fast weak pulse, cold clammy or mottled skin, a sharp drop in blood pressure;
  • a rash that does not fade when pressed;
  • little or no urine for many hours;
  • severe abdominal pain, unstoppable vomiting, inability to keep fluids down.

These are the signs of sepsis. Tell whoever assesses you that your white cells are low and give the date of the last chemotherapy: how fast you are treated depends on it.

Without an ambulance, but the same day, see a doctor if you develop a sore throat, a temperature below 38 °C, a cough or any new infection, and also if you fall ill while taking thiamazole, clozapine or another of the drugs listed above.

What the doctor looks for and does

The starting point is a repeat full blood count with differential and a blood film under the microscope, which shows what the cells themselves look like. After that it depends: vitamin B12 and folate, ferritin, liver and kidney tests, HIV and hepatitis serology, autoimmune markers, an ultrasound of the spleen. The medication list is always gone through, because that is where the cause most often sits. If the other blood lines are down too, if the count is falling fast, or if immature forms appear on the film, a bone marrow examination is arranged.

What gets treated is the cause, not the number. The offending drug is stopped or swapped, and the count usually recovers over one to three weeks. Vitamin deficiencies are corrected and the underlying disease is treated. Infection means antibiotics; severe and prolonged neutropenia may call for medicines that speed up neutrophil production in the marrow, and marrow disease itself is managed by a haematologist. Persistent severe neutropenia is a reason to discuss preventive antimicrobials and vaccination: inactivated vaccines can and should be given, while live vaccines are not used while immunity is suppressed.

Keeping infections at bay

  • Wash your hands more often than usual — before eating, on coming home, after the toilet and after handling animals.
  • Look after teeth and gums: a soft brush, daily cleaning, and a dental check before chemotherapy starts rather than after.
  • Cook meat, fish and eggs thoroughly, wash fruit and vegetables, watch use-by dates; during severe neutropenia it is worth setting aside raw meat, unpasteurised milk and the soft cheeses made from it.
  • Clean and cover any wound straight away and try not to get cuts: an electric shaver rather than a blade, gloves for gardening and cleaning.
  • Do not put off seeing a doctor because it is "only a cold", and do not start antibiotics on your own.
  • During the respiratory infection season, keep away from unwell people and crowded indoor spaces where you can.
  • While neutropenia is severe, hand over or postpone cleaning the cat litter tray, changing nappies and swimming in still water.

The point of all this is to get through the stretch when defences are down. There is no need to rehome pets or to isolate from the family: hygiene and common sense are enough.

Online consultation

A low white cell count lends itself well to a remote appointment, because here the results and the history matter more than the examination. The doctor will compare the new figure with your older ones, tell a lasting drop from a temporary post-viral dip, judge whether your particular number warrants concern, and say whether any investigation is needed at all. They will go through your medicines for anything capable of suppressing the marrow, say which tests come next and when to repeat the count, and clarify which vaccinations you can have now. Everyday matters fit into the same conversation: food, travel, work, exercise and mouth care during chemotherapy. And separately, they will name the signs that mean going straight to hospital rather than writing to the clinic.

This material is for information only and does not replace medical advice.

Consult with a doctor about Low white blood cell count

Consult with a doctor about Low white blood cell count

Discuss your symptoms and possible next steps with a doctor online.

Online doctors for Low white blood cell count

Discuss your symptoms and possible next steps for Low white blood cell count with a doctor online.

Doctor
5.0(38)

Andrei Popov

General medicinePain medicine7 years of experience
Licence no. 464628925

Dr. Andrei Popov is a General Practitioner with specialized training in chronic pain. He provides online consultations for adult patients in Spain and other European countries.

Dr. Popov understands that seeking help with weight-related concerns or pain that has persisted for months can be difficult. Many patients come to him after trying different approaches without feeling truly heard. During the consultation, the doctor creates a comfortable and supportive, non-judgmental environment where the patient’s medical history can be discussed in detail, questions can be answered, and the next steps can be decided together.

Weight Management and Metabolic Health

Dr. Popov can help assess overweight, obesity, and related conditions such as hypertension, diabetes, or metabolic disorders. During the consultation, the patient’s medical history, test results, current medications, and previous treatments will be reviewed.

If you would like to learn about possible medication options or have already started treatment, the doctor can assess your situation, review the effectiveness and tolerability of the therapy, and clearly explain its benefits, potential risks, and alternatives.

Not every patient requires the same treatment. A consultation does not guarantee a prescription — it provides an objective medical assessment and a plan tailored to your individual situation.

Pain and General Medicine

You can also consult Dr. Popov regarding:

* chronic pain, migraines, neuralgia, and fibromyalgia;

* back, neck, lower back, or joint pain;

* hypertension, diabetes, and follow-up of chronic conditions;

* review of test results, medical reports, and current treatment;

* preventive medicine and a second medical opinion.

How the Consultation Works

The video consultation lasts up to 30 minutes. The doctor will listen carefully, review the information you provide, and explain the next steps in clear and understandable language.

If additional tests, an in-person consultation, or urgent medical care are required, the doctor will inform you directly.

Dr. Popov’s goal is to make sure the patient feels heard and leaves the consultation with a clear understanding of their condition and the next steps they can take.

Book a video appointment
€86
Doctor
5.0(12)

Yevgen Yakovenko

General medicine12 years of experience
Licence no. 35/35/09707

Dr. Yevgen Yakovenko is a licensed surgeon and general practitioner in Spain and Germany. He specialises in general, paediatric, and oncological surgery, internal medicine, and pain management. He offers online consultations for adults and children, combining surgical precision with therapeutic support. Dr Yakovenko works with patients across different countries and provides care in Ukrainian, Russian, English, and Spanish.

Areas of medical expertise:

  • Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
  • Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
  • Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
  • General and paediatric surgery: hernias, appendicitis, congenital conditions, both planned and urgent surgeries.
  • Injuries and trauma: bruises, fractures, sprains, soft tissue damage, wound care, dressing, referral when in-person care is required.
  • Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
  • Obesity treatment and weight management: a medical approach to weight loss, including assessment of underlying causes, evaluation of comorbidities, development of a personalised plan (nutrition, physical activity, pharmacotherapy if needed), and ongoing progress monitoring.
  • Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
  • Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

  • 12+ years of clinical experience in university hospitals in Germany and Spain.
  • International education: Ukraine – Germany – Spain.
  • Member of the German Society of Surgeons (BDC).
  • Certified in radiological diagnostics and robotic surgery.
  • Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

Book a video appointment
€72
Doctor
5.0(3)

Lina Travkina

General medicine13 years of experience

Dr. Lina Travkina is a licensed family and preventive medicine doctor based in Italy. She provides online consultations for adults and children, supporting patients across all stages of care – from acute symptom management to long-term health monitoring and prevention.Areas of medical care include:

  • Respiratory conditions: colds, flu, acute and chronic bronchitis, mild to moderate pneumonia, bronchial asthma.

  • ENT and eye conditions: sinusitis, tonsillitis, pharyngitis, otitis, infectious and allergic conjunctivitis.

  • Digestive issues: gastritis, acid reflux (GERD), IBS, dyspepsia, bloating, constipation, diarrhoea, functional bowel symptoms, intestinal infections.

  • Urological and infectious diseases: acute and recurrent cystitis, bladder and kidney infections, prevention of recurrent UTIs, asymptomatic bacteriuria.

  • Chronic conditions: hypertension, diabetes, hypercholesterolemia, metabolic syndrome, thyroid disorders, excess weight.

  • Neurological and general symptoms: headache, migraine, dizziness, fatigue, sleep disturbances, reduced concentration, anxiety, asthenia.

  • Chronic pain support: back, neck, joint, and muscle pain, tension syndromes, pain associated with osteochondrosis and chronic conditions.

Additional care areas:

  • Preventive consultations and check-up planning.

  • Medical advice and follow-up consultations.

  • Test interpretation and diagnostic guidance.

  • Structured support for undiagnosed complaints.

  • Second opinion on diagnoses and treatment plans.

  • Nutritional and lifestyle support for vitamin deficiencies, anaemia, metabolic issues.

  • Post-operative recovery support and pain management.

  • Preconception counselling and postpartum support.

  • Immunity support and strategies to reduce frequency of infections.

Dr. Travkina combines evidence-based medicine with an attentive, personalised approach. Her consultations focus not only on treatment, but also on prevention, recovery, and long-term wellbeing.If during the consultation it becomes clear that your case requires in-person assessment or specialised care outside of her scope, the session will be terminated and the payment fully refunded.

Book a video appointment
€75
Doctor
5.0(21)

Nuno Tavares Lopes

General medicine18 years of experience

Dr. Nuno Tavares Lopes is a licensed physician in Portugal with 17 years of experience in emergency medicine, family and general practice, and public health. He is the Director of Medical and Public Health Services at an international healthcare network and serves as an external consultant for the WHO and ECDC.

  • Emergency care: infections, fever, chest/abdominal pain, minor injuries, paediatric emergencies

  • Family medicine: hypertension, diabetes, cholesterol, chronic disease management

  • Travel medicine: pre-travel advice, vaccinations, fit-to-fly certificates, travel-related illnesses

  • Sexual and reproductive health: PrEP, STD prevention, counselling, treatment

  • Weight management and wellness: personalised weight loss programmes, lifestyle guidance

  • Skin and ENT issues: acne, eczema, allergies, rashes, sore throat, sinusitis

  • Pain management: acute and chronic pain, post-surgical care

  • Public health: prevention, health screenings, long-term monitoring

  • Sick leave (Baixa médica) connected to Segurança Social in Portugal

  • IMT medical certificates for driving licence exchange

Dr. Nuno Tavares Lopes provides medical support for patients using GLP-1 medications (Mounjaro, Wegovy, Ozempic, Rybelsus) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Europe.Dr. Lopes also provides interpretation of medical tests, follow-up care for complex patients, and multilingual support. Whether for urgent concerns or long-term care, he helps patients act with clarity and confidence.

Book a video appointment
€70
Doctor
0.0(0)

Hocine Lokchiri

General medicine21 years of experience

Dr. Hocine Lokchiri is a French consultant with over 20 years of experience in General and Emergency Medicine. He works with adults and children, helping patients with urgent symptoms, infections, sudden health changes and everyday medical concerns that require timely evaluation. His background includes clinical practice in France, Switzerland and the United Arab Emirates, which allows him to navigate different healthcare systems and manage a wide range of conditions with confidence. Patients value his calm, structured approach, clear explanations and evidence-based decision-making.

Online consultations with Dr. Lokchiri are suitable for many situations when someone needs quick medical guidance, reassurance or a clear next step. Common reasons for booking include:

  • fever, chills, fatigue and viral symptoms
  • cough, sore throat, nasal congestion, breathing discomfort
  • bronchitis and mild asthma flare-ups
  • nausea, diarrhoea, abdominal pain, digestive infections
  • rashes, allergic reactions, redness, insect bites
  • muscle or joint pain, mild injuries, sprains
  • headache, dizziness, migraine symptoms
  • stress-related symptoms, sleep disturbances
  • questions about test results and treatment plans
  • management of chronic conditions in stable phases
Many patients reach out when symptoms appear suddenly and cause concern, when a child becomes unwell unexpectedly, when a rash changes or spreads, or when it’s unclear whether an in-person examination is necessary. His emergency medicine background is particularly valuable online, helping patients understand risk levels, identify warning signs and choose safe next steps.

Some situations are not suitable for online care. If a patient has loss of consciousness, severe chest pain, uncontrolled bleeding, seizures, major trauma or symptoms suggesting a stroke or heart attack, he will advise seeking immediate local emergency services. This improves safety and ensures patients receive the right level of care.

Dr. Lokchiri’s professional training includes:

  • Advanced Trauma Life Support (ATLS)
  • Basic and Advanced Cardiac Life Support (BLS/ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Prehospital Trauma Life Support (PHTLS)
  • eFAST and critical care transthoracic echocardiography
  • aviation medicine
He is an active member of several professional organisations, including the French Society of Emergency Medicine (SFMU), the French Association for Emergency Physicians (AMUF) and the Swiss Society of Emergency and Rescue Medicine (SGNOR). In consultations, he works with clarity and precision, helping patients understand their symptoms, possible risks and the safest treatment options.
Book a video appointment
€64

Stay informed about Oladoctor

News about new services, product updates and useful information for patients.

Follow us on social media