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Kidney infection

A kidney infection, or pyelonephritis, is an inflammation that began not in the bladder but higher up, in the kidney itself.

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Doctor
5.0(38)

Andrei Popov

General medicinePain medicine7 years of experience

Dr. Andrei Popov is a General Practitioner with specialized training in chronic pain. He provides online consultations for adult patients in Spain and other European countries.

Dr. Popov understands that seeking help with weight-related concerns or pain that has persisted for months can be difficult. Many patients come to him after trying different approaches without feeling truly heard. During the consultation, the doctor creates a comfortable and supportive, non-judgmental environment where the patient’s medical history can be discussed in detail, questions can be answered, and the next steps can be decided together.

Weight Management and Metabolic Health

Dr. Popov can help assess overweight, obesity, and related conditions such as hypertension, diabetes, or metabolic disorders. During the consultation, the patient’s medical history, test results, current medications, and previous treatments will be reviewed.

If you would like to learn about possible medication options or have already started treatment, the doctor can assess your situation, review the effectiveness and tolerability of the therapy, and clearly explain its benefits, potential risks, and alternatives.

Not every patient requires the same treatment. A consultation does not guarantee a prescription — it provides an objective medical assessment and a plan tailored to your individual situation.

Pain and General Medicine

You can also consult Dr. Popov regarding:

* chronic pain, migraines, neuralgia, and fibromyalgia;

* back, neck, lower back, or joint pain;

* hypertension, diabetes, and follow-up of chronic conditions;

* review of test results, medical reports, and current treatment;

* preventive medicine and a second medical opinion.

How the Consultation Works

The video consultation lasts up to 30 minutes. The doctor will listen carefully, review the information you provide, and explain the next steps in clear and understandable language.

If additional tests, an in-person consultation, or urgent medical care are required, the doctor will inform you directly.

Dr. Popov’s goal is to make sure the patient feels heard and leaves the consultation with a clear understanding of their condition and the next steps they can take.

Book a video appointment
€86
This page provides general information and does not replace a doctor’s consultation. If symptoms are severe, persistent or worsening, seek medical advice promptly.

A kidney infection, or pyelonephritis, is an inflammation that began not in the bladder but higher up, in the kidney itself. What separates it from cystitis is not how much it stings to pass water, but the fact that the person feels genuinely ill: the temperature climbs, the small of the back aches, there are chills and nausea. It is treated with ordinary antibiotics and in most cases clears without a trace, but it is not something to sit on: the kidney has an extremely rich blood supply, and infection passes from it into the bloodstream quickly.

How the microbes reach the kidney

Almost always they travel upwards. Bowel bacteria, most often Escherichia coli, reach the opening of the urethra, climb into the bladder and from there pass up the ureter into the renal pelvis. Far less often microbes arrive through the blood from another focus, from an infection of the heart valves for instance.

Women get it many times more often: the urethra is short and sits close to the anus, so the journey for bacteria is a short one. In men kidney infection is less common, and there is nearly always something blocking the outflow behind it — an enlarged prostate, a narrowing, a stone. The odds rise wherever urine stagnates or flows backwards: with stones, an enlarged prostate, a catheter, in pregnancy, and in children whose urine refluxes from the bladder back up the ureter. Diabetes and anything that weakens immunity stand apart: in those people the infection runs a heavier course.

How to tell it is not cystitis

Cystitis means stinging, frequent urges and cloudy urine, but general wellbeing is barely affected. A kidney infection adds what cystitis does not have:

  • a temperature above 38 °C, often with shivering so hard that no amount of blankets helps;
  • pain in the loin or the flank, usually on one side, dull and constant;
  • nausea, vomiting, sometimes diarrhoea;
  • aching muscles and the feeling of coming down with flu;
  • weakness heavy enough to make standing up an effort.

Burning on passing water, urgency, and dark or cloudy urine with a strong smell may be there as well, or may be absent altogether: a kidney infection often begins straight away with fever and pain in the side.

In small children it looks quite different. A child under two frequently has nothing but a high temperature; there may be vomiting, refusal of feeds, listlessness, unexplained irritability, and in babies poor weight gain and jaundice. An older child who has been dry for a long time and starts wetting the bed again is also a reason to look. Any fever in a young child without an obvious cause is grounds for a urine test rather than for waiting to see whether a cold appears. In older people there may be no fever at all, and the only sign is sudden confusion, a fall or abrupt weakness.

When waiting becomes dangerous

Call an ambulance — in Spain, Italy, Portugal, Poland and Ukraine the number is 112 — or take the person straight to hospital if there are signs that the infection has entered the blood:

  • confusion, drowsiness, slurred speech, difficulty rousing the person;
  • very fast, shallow breathing;
  • skin that is pale, mottled, bluish, or cold and clammy;
  • a rash that does not fade when pressed with a clear glass;
  • no urine passed for many hours in a row;
  • extreme muscle pain and a sense of impending death — patients describe this often, and it should not be put down to panic.

Being seen the same day, rather than tomorrow, is needed when fever and flank pain appear in pregnancy; when vomiting prevents drinking and keeping medicines down; in anyone with diabetes, on treatment that suppresses immunity, or living with a single kidney; and when the pain in the side comes in waves and is very severe, which is how a stone blocking the ureter behaves. One more signal on its own: no improvement after forty-eight hours of antibiotics.

What must not be missed

There is one situation in which antibiotics alone are not enough. If the ureter is blocked by a stone or a tumour, pus inside the kidney sits under pressure, the drug cannot reach it, and the person deteriorates despite treatment. Such a kidney has to be drained urgently, either by bringing urine out through a tube or by placing a stent inside. Suspicion comes from high fever together with severe colicky pain and no response to antibiotics; ultrasound or a CT scan confirms it. Delay here is the most dangerous thing in this whole subject.

In people with poorly controlled diabetes an unusually severe variant occasionally occurs, in which gas forms within the kidney tissue. That too calls for hospital rather than tablets.

Which tests are needed

The foundation is a urine test. A dipstick shows white cells and nitrites within a minute, but what really matters is a urine culture with sensitivities: it says which organism is responsible and which drug will deal with it. The sample for culture should be collected before the first tablet, otherwise the result comes out blurred. Blood is taken as well, for inflammatory markers and creatinine, and in severe illness for blood cultures.

Kidney ultrasound is not for everybody. It is called for when there is no improvement within two or three days, when infections keep coming back, when the patient is a man or a child, when a stone is suspected, or when there is visible blood in the urine. If the picture stays unclear, a CT scan takes the place of ultrasound.

How it is treated

The mainstay is an antibiotic by mouth, usually for one to two weeks. It is chosen blind at first, based on which organisms predominate locally, and changed once the culture comes back if that is needed. Improvement normally shows within a day or two; if it does not, the treatment needs reviewing rather than more patience.

The course has to be finished even when the person feels well again by the third day. Stopping early leaves some bacteria alive, and the infection returns in a more resistant form.

Admission for intravenous antibiotics follows when vomiting makes tablets impossible, in pregnancy, in severe illness, when a blocked ureter is suspected, and in people with serious underlying conditions. After a few days treatment usually switches back to tablets and finishes at home. Strength does not return at once: tiredness and being easily worn out last another couple of weeks, and that is normal.

What to do at home

  • drink enough, in small sips if you feel sick; pale urine is the guide. If you have kidney or heart disease and your fluids are restricted, ask your doctor how much is allowed;
  • rest, and do not try to go back to work the day after starting the antibiotic;
  • take paracetamol to bring the temperature down and ease the pain; for a child, the children's preparation at the weight given on the leaflet;
  • do not take ibuprofen, diclofenac or other anti-inflammatory painkillers unless a doctor has advised them: during a kidney infection they put extra strain on the kidney;
  • do not hold on when you need to pass water, and try to empty the bladder fully;
  • warmth on the back and herbal teas are no substitute for an antibiotic — they may ease the feeling, but they do nothing to the bacteria.

Keeping it from coming back

Drink water through the day, do not put off going to the toilet, pass urine after sex, wipe from front to back, and treat constipation, because a full rectum stops the bladder emptying. Perfumed intimate hygiene products and vaginal douching disturb the natural flora and help nothing.

When infections keep returning, the task changes: what needs finding is not another antibiotic but the reason. In women after the menopause, some of the recurrences relate to a lack of oestrogen in the lining, and local treatment discussed with a doctor helps there. In men a repeat infection nearly always means an obstruction to outflow and calls for investigation. A child with a confirmed kidney infection is checked for urine refluxing upwards: pyelonephritis that was undertreated in childhood leaves scars on the kidney, and years later those scars turn into high blood pressure and chronic kidney disease.

Online consultation

In an online consultation the doctor will work out whether your symptoms point to a kidney infection or to cystitis, and explain which tests to have first and how to collect a urine sample for culture properly. They will help you read results you already have, check for the signs that make hospital necessary, and tell you what to do if there is no improvement by the second day of treatment. Recurring infections can be discussed too: the doctor will suggest which investigation is worth doing to find the cause, rather than treating each episode from scratch.

This material is for information only and does not replace medical advice.

Consult with a doctor about Kidney infection

Consult with a doctor about Kidney infection

Discuss your symptoms and possible next steps with a doctor online.

Online doctors for Kidney infection

Discuss your symptoms and possible next steps for Kidney infection with a doctor online.

Doctor
5.0(38)

Andrei Popov

General medicinePain medicine7 years of experience

Dr. Andrei Popov is a General Practitioner with specialized training in chronic pain. He provides online consultations for adult patients in Spain and other European countries.

Dr. Popov understands that seeking help with weight-related concerns or pain that has persisted for months can be difficult. Many patients come to him after trying different approaches without feeling truly heard. During the consultation, the doctor creates a comfortable and supportive, non-judgmental environment where the patient’s medical history can be discussed in detail, questions can be answered, and the next steps can be decided together.

Weight Management and Metabolic Health

Dr. Popov can help assess overweight, obesity, and related conditions such as hypertension, diabetes, or metabolic disorders. During the consultation, the patient’s medical history, test results, current medications, and previous treatments will be reviewed.

If you would like to learn about possible medication options or have already started treatment, the doctor can assess your situation, review the effectiveness and tolerability of the therapy, and clearly explain its benefits, potential risks, and alternatives.

Not every patient requires the same treatment. A consultation does not guarantee a prescription — it provides an objective medical assessment and a plan tailored to your individual situation.

Pain and General Medicine

You can also consult Dr. Popov regarding:

* chronic pain, migraines, neuralgia, and fibromyalgia;

* back, neck, lower back, or joint pain;

* hypertension, diabetes, and follow-up of chronic conditions;

* review of test results, medical reports, and current treatment;

* preventive medicine and a second medical opinion.

How the Consultation Works

The video consultation lasts up to 30 minutes. The doctor will listen carefully, review the information you provide, and explain the next steps in clear and understandable language.

If additional tests, an in-person consultation, or urgent medical care are required, the doctor will inform you directly.

Dr. Popov’s goal is to make sure the patient feels heard and leaves the consultation with a clear understanding of their condition and the next steps they can take.

Book a video appointment
€86
Doctor
5.0(12)

Yevgen Yakovenko

General medicine12 years of experience

Dr. Yevgen Yakovenko is a licensed surgeon and general practitioner in Spain and Germany. He specialises in general, paediatric, and oncological surgery, internal medicine, and pain management. He offers online consultations for adults and children, combining surgical precision with therapeutic support. Dr Yakovenko works with patients across different countries and provides care in Ukrainian, Russian, English, and Spanish.

Areas of medical expertise:

  • Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
  • Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
  • Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
  • General and paediatric surgery: hernias, appendicitis, congenital conditions, both planned and urgent surgeries.
  • Injuries and trauma: bruises, fractures, sprains, soft tissue damage, wound care, dressing, referral when in-person care is required.
  • Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
  • Obesity treatment and weight management: a medical approach to weight loss, including assessment of underlying causes, evaluation of comorbidities, development of a personalised plan (nutrition, physical activity, pharmacotherapy if needed), and ongoing progress monitoring.
  • Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
  • Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

  • 12+ years of clinical experience in university hospitals in Germany and Spain.
  • International education: Ukraine – Germany – Spain.
  • Member of the German Society of Surgeons (BDC).
  • Certified in radiological diagnostics and robotic surgery.
  • Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

Book a video appointment
€72
Doctor
5.0(3)

Lina Travkina

General medicine13 years of experience

Dr. Lina Travkina is a licensed family and preventive medicine doctor based in Italy. She provides online consultations for adults and children, supporting patients across all stages of care – from acute symptom management to long-term health monitoring and prevention.Areas of medical care include:

  • Respiratory conditions: colds, flu, acute and chronic bronchitis, mild to moderate pneumonia, bronchial asthma.

  • ENT and eye conditions: sinusitis, tonsillitis, pharyngitis, otitis, infectious and allergic conjunctivitis.

  • Digestive issues: gastritis, acid reflux (GERD), IBS, dyspepsia, bloating, constipation, diarrhoea, functional bowel symptoms, intestinal infections.

  • Urological and infectious diseases: acute and recurrent cystitis, bladder and kidney infections, prevention of recurrent UTIs, asymptomatic bacteriuria.

  • Chronic conditions: hypertension, diabetes, hypercholesterolemia, metabolic syndrome, thyroid disorders, excess weight.

  • Neurological and general symptoms: headache, migraine, dizziness, fatigue, sleep disturbances, reduced concentration, anxiety, asthenia.

  • Chronic pain support: back, neck, joint, and muscle pain, tension syndromes, pain associated with osteochondrosis and chronic conditions.

Additional care areas:

  • Preventive consultations and check-up planning.

  • Medical advice and follow-up consultations.

  • Test interpretation and diagnostic guidance.

  • Structured support for undiagnosed complaints.

  • Second opinion on diagnoses and treatment plans.

  • Nutritional and lifestyle support for vitamin deficiencies, anaemia, metabolic issues.

  • Post-operative recovery support and pain management.

  • Preconception counselling and postpartum support.

  • Immunity support and strategies to reduce frequency of infections.

Dr. Travkina combines evidence-based medicine with an attentive, personalised approach. Her consultations focus not only on treatment, but also on prevention, recovery, and long-term wellbeing.If during the consultation it becomes clear that your case requires in-person assessment or specialised care outside of her scope, the session will be terminated and the payment fully refunded.

Book a video appointment
€75
Doctor
5.0(21)

Nuno Tavares Lopes

General medicine18 years of experience

Dr. Nuno Tavares Lopes is a licensed physician in Portugal with 17 years of experience in emergency medicine, family and general practice, and public health. He is the Director of Medical and Public Health Services at an international healthcare network and serves as an external consultant for the WHO and ECDC.

  • Emergency care: infections, fever, chest/abdominal pain, minor injuries, paediatric emergencies

  • Family medicine: hypertension, diabetes, cholesterol, chronic disease management

  • Travel medicine: pre-travel advice, vaccinations, fit-to-fly certificates, travel-related illnesses

  • Sexual and reproductive health: PrEP, STD prevention, counselling, treatment

  • Weight management and wellness: personalised weight loss programmes, lifestyle guidance

  • Skin and ENT issues: acne, eczema, allergies, rashes, sore throat, sinusitis

  • Pain management: acute and chronic pain, post-surgical care

  • Public health: prevention, health screenings, long-term monitoring

  • Sick leave (Baixa médica) connected to Segurança Social in Portugal

  • IMT medical certificates for driving licence exchange

Dr. Nuno Tavares Lopes provides medical support for patients using GLP-1 medications (Mounjaro, Wegovy, Ozempic, Rybelsus) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Europe.Dr. Lopes also provides interpretation of medical tests, follow-up care for complex patients, and multilingual support. Whether for urgent concerns or long-term care, he helps patients act with clarity and confidence.

Book a video appointment
€70
Doctor
0.0(0)

Hocine Lokchiri

General medicine21 years of experience

Dr. Hocine Lokchiri is a French consultant with over 20 years of experience in General and Emergency Medicine. He works with adults and children, helping patients with urgent symptoms, infections, sudden health changes and everyday medical concerns that require timely evaluation. His background includes clinical practice in France, Switzerland and the United Arab Emirates, which allows him to navigate different healthcare systems and manage a wide range of conditions with confidence. Patients value his calm, structured approach, clear explanations and evidence-based decision-making.

Online consultations with Dr. Lokchiri are suitable for many situations when someone needs quick medical guidance, reassurance or a clear next step. Common reasons for booking include:

  • fever, chills, fatigue and viral symptoms
  • cough, sore throat, nasal congestion, breathing discomfort
  • bronchitis and mild asthma flare-ups
  • nausea, diarrhoea, abdominal pain, digestive infections
  • rashes, allergic reactions, redness, insect bites
  • muscle or joint pain, mild injuries, sprains
  • headache, dizziness, migraine symptoms
  • stress-related symptoms, sleep disturbances
  • questions about test results and treatment plans
  • management of chronic conditions in stable phases
Many patients reach out when symptoms appear suddenly and cause concern, when a child becomes unwell unexpectedly, when a rash changes or spreads, or when it’s unclear whether an in-person examination is necessary. His emergency medicine background is particularly valuable online, helping patients understand risk levels, identify warning signs and choose safe next steps.

Some situations are not suitable for online care. If a patient has loss of consciousness, severe chest pain, uncontrolled bleeding, seizures, major trauma or symptoms suggesting a stroke or heart attack, he will advise seeking immediate local emergency services. This improves safety and ensures patients receive the right level of care.

Dr. Lokchiri’s professional training includes:

  • Advanced Trauma Life Support (ATLS)
  • Basic and Advanced Cardiac Life Support (BLS/ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Prehospital Trauma Life Support (PHTLS)
  • eFAST and critical care transthoracic echocardiography
  • aviation medicine
He is an active member of several professional organisations, including the French Society of Emergency Medicine (SFMU), the French Association for Emergency Physicians (AMUF) and the Swiss Society of Emergency and Rescue Medicine (SGNOR). In consultations, he works with clarity and precision, helping patients understand their symptoms, possible risks and the safest treatment options.
Book a video appointment
€64

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