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Flat feet

A flat foot is one whose inner arch has dropped, so that when you stand the sole meets the floor along almost its whole length.

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Prescription review online

A doctor will review your case and issue a prescription if medically appropriate.

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Discuss your symptoms and possible next steps with a doctor online.

Doctor
5.0(38)

Andrei Popov

General medicinePain medicine7 years of experience

Dr. Andrei Popov is a General Practitioner with specialized training in chronic pain. He provides online consultations for adult patients in Spain and other European countries.

Dr. Popov understands that seeking help with weight-related concerns or pain that has persisted for months can be difficult. Many patients come to him after trying different approaches without feeling truly heard. During the consultation, the doctor creates a comfortable and supportive, non-judgmental environment where the patient’s medical history can be discussed in detail, questions can be answered, and the next steps can be decided together.

Weight Management and Metabolic Health

Dr. Popov can help assess overweight, obesity, and related conditions such as hypertension, diabetes, or metabolic disorders. During the consultation, the patient’s medical history, test results, current medications, and previous treatments will be reviewed.

If you would like to learn about possible medication options or have already started treatment, the doctor can assess your situation, review the effectiveness and tolerability of the therapy, and clearly explain its benefits, potential risks, and alternatives.

Not every patient requires the same treatment. A consultation does not guarantee a prescription — it provides an objective medical assessment and a plan tailored to your individual situation.

Pain and General Medicine

You can also consult Dr. Popov regarding:

* chronic pain, migraines, neuralgia, and fibromyalgia;

* back, neck, lower back, or joint pain;

* hypertension, diabetes, and follow-up of chronic conditions;

* review of test results, medical reports, and current treatment;

* preventive medicine and a second medical opinion.

How the Consultation Works

The video consultation lasts up to 30 minutes. The doctor will listen carefully, review the information you provide, and explain the next steps in clear and understandable language.

If additional tests, an in-person consultation, or urgent medical care are required, the doctor will inform you directly.

Dr. Popov’s goal is to make sure the patient feels heard and leaves the consultation with a clear understanding of their condition and the next steps they can take.

Book a video appointment
€86
This page provides general information and does not replace a doctor’s consultation. If symptoms are severe, persistent or worsening, seek medical advice promptly.

A flat foot is one whose inner arch has dropped, so that when you stand the sole meets the floor along almost its whole length. On its own this is neither an illness nor a verdict: a great many people are built this way and most of them walk, run and play sport without ever giving it a thought. The questions worth answering are different ones — why the arch is missing, whether anything has changed over recent months, and whether the foot hurts. Those three separate a normal variant from something that does need treating, and treating promptly.

Taking a look at your own feet

The easiest way is to assess the foot standing rather than sitting: under body weight the arch settles and the picture becomes honest.

  • Stand barefoot in front of a mirror and look at the inner border of the foot. With a marked flat foot there is no gap at all between the floor and the foot.
  • Wet your soles and step onto dry floor or paper. The print of an arched foot narrows in the middle to roughly half its width, while a flat foot leaves a broad unbroken band.
  • Ask someone to look at you from behind. In a flat foot the heel rolls outwards, and from behind more toes are visible on one foot than on the other, an asymmetry that should not be there.
  • Rise onto your toes. If the arch appears at that moment and the heel straightens, the foot is flexible, which is the commonest and most harmless version. If no arch appears, the foot is rigid, and that one does need a doctor.
  • Look at the soles of your old shoes. Heavy wear along the inner edge of the heel says the load is being shared unevenly.

Check separately whether you can rise onto the toes of one foot while steadying yourself against a wall. Being unable to do so is an important sign, and we come back to it shortly.

In children it is usually normal

Almost all small children look flat-footed, for two reasons: the arch has not formed yet at that age, and a soft pad of fat fills the sole and hides the arch even where it already exists. The arch emerges gradually, roughly between three and ten years of age, and in some children only settles into its final shape in the teens. In others it never appears at all, and that too is an inherited pattern of build.

From this follows a practical conclusion that saves families a good deal of money: a child who does not complain, who runs level with friends and tires no more than they do needs neither orthopaedic boots nor rigid insoles nor courses of massage for the arch. Insoles do not build arches, and this has been tested more than once. Something else is more useful: plenty of barefoot walking on uneven ground, on grass, sand and shingle, and light shoes with a flexible sole that let the foot do its own work.

A child is worth showing to a doctor, though, if the feet hurt, if the child avoids walks and asks to be carried more than others of the same age, if only one foot is flat, if the foot is stiff and does not correct on tiptoe, if the child habitually toe-walks or seems notably clumsy. These features speak not of the flat foot itself but of the cause hiding beneath it.

When a flat foot starts to get in the way

In adults the complaints arise not from the arch itself but from overload of the tissues doing its job for it. The typical picture runs like this: by the end of the day the inner border of the foot and the ankle ache, the inner side of the shin pulls, and in the morning the first steps hurt in the heel. The knee may tire and hurt, less often the hip and the lower back, because the foot rolls inwards, the leg turns after it and the chain carries upwards. Hard skin builds on the sole and under the big toe, shoes wear out lopsided, and the feet swell towards evening.

The trigger is rarely the foot itself and usually a change in load: a new job spent standing, weight gained, pregnancy, a sudden jump in running mileage, a switch to flat unsupportive shoes. In many people the pain settles as soon as the load returns to its earlier level and the footwear is chosen with more care.

When another illness lies behind the flat foot

There are several situations in which a flat foot is not a quirk of build but a symptom. They are worth recognising, because here time works against you.

  • An arch that collapses in adult life, most often on one side only. Behind it usually lies wear of the tibialis posterior tendon, the very tendon that holds the arch up. It begins with pain and swelling on the inner side of the ankle, after which the foot slowly flattens and turns outwards. The early sign is being unable to rise onto the toes while standing on that leg alone. Early on, insoles, a brace and exercises help; later the joint stiffens and only surgery is left. Months separate the two stages, so delay is costly.
  • A stiff, painful foot in a teenager that does not correct on tiptoe. That is how a fusion between the tarsal bones announces itself, a congenital feature that makes itself felt as those bones harden.
  • A foot that flattens after an injury to the midfoot: a twist, a landing from height, a crush. Ligament damage there is easily missed, and untreated it leaves a lasting deformity.
  • Swollen painful joints, morning stiffness and both feet flattening in an adult may point to rheumatoid arthritis.
  • Diabetes deserves its own paragraph. If someone with diabetes and reduced sensation in the feet notices that one foot has become hot, red and swollen and that its shape is visibly changing over a few weeks, with little or no pain, this is a Charcot foot. The bones inside such a foot break down and collapse under body weight. It is uncommon, but it is precisely what ends in severe deformity and amputation, and it responds far better the sooner the foot is taken out of weight bearing. Do not wait for a booked appointment; seek help at once.

Nor should numbness, tingling or burning pain in the sole be blamed on flat feet: that belongs to the nerves and is looked into separately.

What helps when the foot hurts

The shape of an adult foot cannot be changed by exercises or insoles. What those manage is the symptoms, and at that they do well.

  • Footwear. You want a wide last with a firm heel counter that stops the heel rolling over, a stable sole and little heel height. Ballet pumps, flip-flops and entirely flat unsupportive shoes are no use while there is pain.
  • Insoles. Off-the-shelf arch-supporting insoles often bring clear relief and are the sensible place to start; custom-made ones are for when the ready-made kind has not worked or the deformity is marked. Break them in gradually, beginning with an hour or two a day.
  • Exercises. Daily calf stretching, since a short Achilles tendon often keeps a flat foot company, heel raises, the short-foot exercise, rolling a ball under the sole, walking on the outer border of the foot. This has to be kept up for months before it pays.
  • Load and weight. Every extra kilogram passes through the foot thousands of times a day. While it hurts, swap running and jumping for cycling or swimming, then build back up in small steps.
  • Pain. Cold after activity helps, as do short courses of over-the-counter painkillers; which one suits you is best checked with a doctor or pharmacist.
  • Specialists. A podiatrist and a physiotherapist fit footwear, insoles and an exercise programme. Surgery is used rarely: for a rigid painful deformity, for fused bones, or for advanced tendon damage when everything above has failed.

Online consultation

The main question sorts itself out well at a distance: is this a variant of build that needs nothing done about it, or a situation calling for examination and imaging. The doctor works through how long the foot has looked like this, whether it is one foot or both, what happens on tiptoe, how the shoes are wearing and what the onset of pain coincided with, and photographs of the feet from the front and from behind show a great deal. The consultation covers which shoes and insoles to buy and which exercises to do, plans the return to running, and clarifies whether a face-to-face appointment is needed and with whom. It is also worth asking online if you are a parent unsure whether your child's feet are normal, since it saves money wasted on so-called orthopaedic shoes. A hot swollen foot in someone with diabetes, and a foot deformed after injury, need examining in person and will not wait.

This material is for information only and does not replace medical advice.

Consult with a doctor about Flat feet

Consult with a doctor about Flat feet

Discuss your symptoms and possible next steps with a doctor online.

Online doctors for Flat feet

Discuss your symptoms and possible next steps for Flat feet with a doctor online.

Doctor
5.0(38)

Andrei Popov

General medicinePain medicine7 years of experience

Dr. Andrei Popov is a General Practitioner with specialized training in chronic pain. He provides online consultations for adult patients in Spain and other European countries.

Dr. Popov understands that seeking help with weight-related concerns or pain that has persisted for months can be difficult. Many patients come to him after trying different approaches without feeling truly heard. During the consultation, the doctor creates a comfortable and supportive, non-judgmental environment where the patient’s medical history can be discussed in detail, questions can be answered, and the next steps can be decided together.

Weight Management and Metabolic Health

Dr. Popov can help assess overweight, obesity, and related conditions such as hypertension, diabetes, or metabolic disorders. During the consultation, the patient’s medical history, test results, current medications, and previous treatments will be reviewed.

If you would like to learn about possible medication options or have already started treatment, the doctor can assess your situation, review the effectiveness and tolerability of the therapy, and clearly explain its benefits, potential risks, and alternatives.

Not every patient requires the same treatment. A consultation does not guarantee a prescription — it provides an objective medical assessment and a plan tailored to your individual situation.

Pain and General Medicine

You can also consult Dr. Popov regarding:

* chronic pain, migraines, neuralgia, and fibromyalgia;

* back, neck, lower back, or joint pain;

* hypertension, diabetes, and follow-up of chronic conditions;

* review of test results, medical reports, and current treatment;

* preventive medicine and a second medical opinion.

How the Consultation Works

The video consultation lasts up to 30 minutes. The doctor will listen carefully, review the information you provide, and explain the next steps in clear and understandable language.

If additional tests, an in-person consultation, or urgent medical care are required, the doctor will inform you directly.

Dr. Popov’s goal is to make sure the patient feels heard and leaves the consultation with a clear understanding of their condition and the next steps they can take.

Book a video appointment
€86
Doctor
5.0(12)

Yevgen Yakovenko

General medicine12 years of experience

Dr. Yevgen Yakovenko is a licensed surgeon and general practitioner in Spain and Germany. He specialises in general, paediatric, and oncological surgery, internal medicine, and pain management. He offers online consultations for adults and children, combining surgical precision with therapeutic support. Dr Yakovenko works with patients across different countries and provides care in Ukrainian, Russian, English, and Spanish.

Areas of medical expertise:

  • Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
  • Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
  • Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
  • General and paediatric surgery: hernias, appendicitis, congenital conditions, both planned and urgent surgeries.
  • Injuries and trauma: bruises, fractures, sprains, soft tissue damage, wound care, dressing, referral when in-person care is required.
  • Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
  • Obesity treatment and weight management: a medical approach to weight loss, including assessment of underlying causes, evaluation of comorbidities, development of a personalised plan (nutrition, physical activity, pharmacotherapy if needed), and ongoing progress monitoring.
  • Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
  • Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

  • 12+ years of clinical experience in university hospitals in Germany and Spain.
  • International education: Ukraine – Germany – Spain.
  • Member of the German Society of Surgeons (BDC).
  • Certified in radiological diagnostics and robotic surgery.
  • Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

Book a video appointment
€72
Doctor
5.0(3)

Lina Travkina

General medicine13 years of experience

Dr. Lina Travkina is a licensed family and preventive medicine doctor based in Italy. She provides online consultations for adults and children, supporting patients across all stages of care – from acute symptom management to long-term health monitoring and prevention.Areas of medical care include:

  • Respiratory conditions: colds, flu, acute and chronic bronchitis, mild to moderate pneumonia, bronchial asthma.

  • ENT and eye conditions: sinusitis, tonsillitis, pharyngitis, otitis, infectious and allergic conjunctivitis.

  • Digestive issues: gastritis, acid reflux (GERD), IBS, dyspepsia, bloating, constipation, diarrhoea, functional bowel symptoms, intestinal infections.

  • Urological and infectious diseases: acute and recurrent cystitis, bladder and kidney infections, prevention of recurrent UTIs, asymptomatic bacteriuria.

  • Chronic conditions: hypertension, diabetes, hypercholesterolemia, metabolic syndrome, thyroid disorders, excess weight.

  • Neurological and general symptoms: headache, migraine, dizziness, fatigue, sleep disturbances, reduced concentration, anxiety, asthenia.

  • Chronic pain support: back, neck, joint, and muscle pain, tension syndromes, pain associated with osteochondrosis and chronic conditions.

Additional care areas:

  • Preventive consultations and check-up planning.

  • Medical advice and follow-up consultations.

  • Test interpretation and diagnostic guidance.

  • Structured support for undiagnosed complaints.

  • Second opinion on diagnoses and treatment plans.

  • Nutritional and lifestyle support for vitamin deficiencies, anaemia, metabolic issues.

  • Post-operative recovery support and pain management.

  • Preconception counselling and postpartum support.

  • Immunity support and strategies to reduce frequency of infections.

Dr. Travkina combines evidence-based medicine with an attentive, personalised approach. Her consultations focus not only on treatment, but also on prevention, recovery, and long-term wellbeing.If during the consultation it becomes clear that your case requires in-person assessment or specialised care outside of her scope, the session will be terminated and the payment fully refunded.

Book a video appointment
€75
Doctor
5.0(21)

Nuno Tavares Lopes

General medicine18 years of experience

Dr. Nuno Tavares Lopes is a licensed physician in Portugal with 17 years of experience in emergency medicine, family and general practice, and public health. He is the Director of Medical and Public Health Services at an international healthcare network and serves as an external consultant for the WHO and ECDC.

  • Emergency care: infections, fever, chest/abdominal pain, minor injuries, paediatric emergencies

  • Family medicine: hypertension, diabetes, cholesterol, chronic disease management

  • Travel medicine: pre-travel advice, vaccinations, fit-to-fly certificates, travel-related illnesses

  • Sexual and reproductive health: PrEP, STD prevention, counselling, treatment

  • Weight management and wellness: personalised weight loss programmes, lifestyle guidance

  • Skin and ENT issues: acne, eczema, allergies, rashes, sore throat, sinusitis

  • Pain management: acute and chronic pain, post-surgical care

  • Public health: prevention, health screenings, long-term monitoring

  • Sick leave (Baixa médica) connected to Segurança Social in Portugal

  • IMT medical certificates for driving licence exchange

Dr. Nuno Tavares Lopes provides medical support for patients using GLP-1 medications (Mounjaro, Wegovy, Ozempic, Rybelsus) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Europe.Dr. Lopes also provides interpretation of medical tests, follow-up care for complex patients, and multilingual support. Whether for urgent concerns or long-term care, he helps patients act with clarity and confidence.

Book a video appointment
€70
Doctor
0.0(0)

Hocine Lokchiri

General medicine21 years of experience

Dr. Hocine Lokchiri is a French consultant with over 20 years of experience in General and Emergency Medicine. He works with adults and children, helping patients with urgent symptoms, infections, sudden health changes and everyday medical concerns that require timely evaluation. His background includes clinical practice in France, Switzerland and the United Arab Emirates, which allows him to navigate different healthcare systems and manage a wide range of conditions with confidence. Patients value his calm, structured approach, clear explanations and evidence-based decision-making.

Online consultations with Dr. Lokchiri are suitable for many situations when someone needs quick medical guidance, reassurance or a clear next step. Common reasons for booking include:

  • fever, chills, fatigue and viral symptoms
  • cough, sore throat, nasal congestion, breathing discomfort
  • bronchitis and mild asthma flare-ups
  • nausea, diarrhoea, abdominal pain, digestive infections
  • rashes, allergic reactions, redness, insect bites
  • muscle or joint pain, mild injuries, sprains
  • headache, dizziness, migraine symptoms
  • stress-related symptoms, sleep disturbances
  • questions about test results and treatment plans
  • management of chronic conditions in stable phases
Many patients reach out when symptoms appear suddenly and cause concern, when a child becomes unwell unexpectedly, when a rash changes or spreads, or when it’s unclear whether an in-person examination is necessary. His emergency medicine background is particularly valuable online, helping patients understand risk levels, identify warning signs and choose safe next steps.

Some situations are not suitable for online care. If a patient has loss of consciousness, severe chest pain, uncontrolled bleeding, seizures, major trauma or symptoms suggesting a stroke or heart attack, he will advise seeking immediate local emergency services. This improves safety and ensures patients receive the right level of care.

Dr. Lokchiri’s professional training includes:

  • Advanced Trauma Life Support (ATLS)
  • Basic and Advanced Cardiac Life Support (BLS/ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Prehospital Trauma Life Support (PHTLS)
  • eFAST and critical care transthoracic echocardiography
  • aviation medicine
He is an active member of several professional organisations, including the French Society of Emergency Medicine (SFMU), the French Association for Emergency Physicians (AMUF) and the Swiss Society of Emergency and Rescue Medicine (SGNOR). In consultations, he works with clarity and precision, helping patients understand their symptoms, possible risks and the safest treatment options.
Book a video appointment
€64

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