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Acne

Acne develops when a hair follicle becomes blocked with sebum and dead cells and the bacteria that normally live on the skin multiply inside it.

This page provides general information and does not replace a doctor’s consultation. If symptoms are severe, persistent or worsening, seek medical advice promptly.

Acne develops when a hair follicle becomes blocked with sebum and dead cells and the bacteria that normally live on the skin multiply inside it. It is not caused by poor hygiene: washing more does not improve it and often makes it worse. It is the most common skin condition, it responds well to treatment, and the key is to start early, before scarring sets in.

What appears on the skin

  • closed comedones — "whiteheads";
  • open comedones — "blackheads"; the colour is oxidised sebum, not dirt;
  • red inflamed papules;
  • pustules containing pus;
  • deep, painful nodules and cysts — these are what leave scars;
  • red or brown marks after each lesion resolves, lasting months;
  • sites: face, upper chest, back and shoulders, where the sebaceous glands are densest.

What actually influences it

  • hormones: puberty, the menstrual cycle, polycystic ovary syndrome and androgens all increase sebum production;
  • heredity: if parents had severe acne, the risk is higher;
  • medicines: corticosteroids, anabolic steroids, lithium, some antiepileptics and contraceptives containing androgenic progestogens;
  • occlusive cosmetics and greasy hair products;
  • friction and pressure: helmets, straps, face masks, resting your chin on your hand;
  • stress and lack of sleep;
  • diet: the link is moderate but real for skimmed milk and for diets high in sugar and refined flour. Chocolate and fried food alone are not the cause.

When to see a doctor

  • the lesions are deep and painful — do not wait in this case, because these are the ones that scar;
  • over-the-counter products have not worked in 2–3 months;
  • scars or persistent marks have already formed;
  • acne is affecting your mood, relationships or work — a legitimate reason to attend;
  • in a woman, acne comes with irregular periods, increased facial hair or hair loss;
  • acne has appeared suddenly in adulthood;
  • it started after beginning a medicine or supplement;
  • there is fever, joint pain and severely inflamed lesions — severe forms needing prompt attention.

Treatment

Every acne treatment takes 8–12 weeks to show its effect. This is the first thing to understand: switching products every two weeks is the most common reason for "nothing works for me".

  • topical retinoids — the foundation of treatment; they act on the follicular blockage, which is where everything starts;
  • benzoyl peroxide — reduces bacteria and prevents resistance; combines well with the above;
  • topical antibiotics — always alongside benzoyl peroxide, never alone;
  • azelaic acid — also useful for post-inflammatory marks and safe in pregnancy;
  • oral antibiotics in limited courses of around three months, for moderate inflammatory acne;
  • hormonal contraceptives or anti-androgens in women with a hormonal component;
  • oral isotretinoin for severe or unresponsive acne: the most effective treatment, requiring blood monitoring and reliable contraception in women because of the risk in pregnancy;
  • scar treatment once acne is controlled: laser, microneedling, peels, fillers.

Daily care

  • wash your face twice a day with a gentle cleanser, without scrubbing and without harsh exfoliants;
  • do not use alcohol-based products or soaps that leave the skin tight: the rebound in sebum makes acne worse;
  • a light oil-free moisturiser: treatments are drying, and without moisturiser people abandon them;
  • a non-comedogenic sunscreen, essential with retinoids and with antibiotics;
  • cosmetics labelled non-comedogenic;
  • do not squeeze lesions: it is the fastest route to a mark and a scar;
  • change your pillowcase often and keep greasy hair products off your forehead;
  • clean your phone and do not rest it against your cheek.

Common questions

Is it because I don't wash properly? No. Over-washing irritates the skin and makes things worse.

When will I see results? From 6–8 weeks, and clearly by 12. There can be a temporary worsening at the start.

Do I need to change my diet? No strict diet is needed. Cutting sugary drinks and ultra-processed foods helps some people.

Doesn't acne just go with age? Often it does, but the scars it leaves do not. That is why it is treated.

Is isotretinoin dangerous? It has side effects and strict monitoring, but it is the most effective treatment and has been used for decades under well-established protocols.

Online consultation

In an online consultation the doctor reviews photographs, determines the severity and type of lesions, reviews your medicines and cosmetics, checks for a hormonal component in women, and sets out a regimen with realistic timescales and a review at three months.

This material is for information only and does not replace a medical consultation.

Consult with a doctor about Acne

Consult with a doctor about Acne

Discuss your symptoms and possible next steps with a doctor online.

Medically reviewed by

Andrei Popov
Andrei Popov
General medicineMedical License: 464628925

Reviewed on Jul 19, 2026

Online doctors for Acne

Discuss your symptoms and possible next steps for Acne with a doctor online.

Doctor
5.0(1)

Tomasz Grzelewski

DermatologyAllergology21 years of experience

Dr Tomasz Grzelewski is an MD, PhD specialist in allergy, paediatrics, general practice and sports medicine, with a clinical focus on dermatology, endocrinology, allergology and sports-related health. He has more than 20 years of clinical experience and completed his medical training at the Medical University of Łódź, where he defended his PhD thesis with distinction. His doctoral research was recognised by the Polish Society of Allergology for its innovative contribution to the field. Throughout his career, he has gained extensive expertise in diagnosing and managing a wide range of allergic and paediatric conditions, including modern allergen desensitisation techniques. For five years, Dr Grzelewski served as the Head of two paediatric departments in Poland, managing complex clinical cases and leading multidisciplinary teams. He also worked in medical centres in the United Kingdom, gaining experience across both primary care and specialist environments. With over a decade of telemedicine experience, he has provided online consultations across Europe and is valued for his clear, structured and evidence-based medical guidance. Dr Grzelewski is actively involved in clinical programmes focused on modern anti-allergic therapies. As a Principal Investigator, he leads research projects on sublingual and oral allergen desensitisation, supporting evidence-based progress in allergy treatment for both children and adults. In addition to his background in allergology and paediatrics, he completed dermatology studies through the Cambridge Education Group (Royal College of Physicians of Ireland) and a Clinical Endocrinology course at Harvard Medical School. This advanced training enhances his ability to manage skin manifestations of allergies, atopic conditions, urticaria, endocrine-related symptoms and complex immunological reactions. Patients commonly seek his care for: 

  • seasonal and perennial allergies
  • allergic rhinitis and chronic nasal symptoms
  • asthma and breathing difficulties
  • food and medication allergies
  • urticaria, atopic dermatitis and skin reactions
  • recurrent infections in children
  • sports-related health questions
  • general family medicine concerns

Dr Tomasz Grzelewski is known for his clear communication style, structured medical approach and ability to explain treatment options in a concise and accessible way. His multidisciplinary background across allergy, paediatrics, dermatology and endocrinology allows him to provide safe, up-to-date and comprehensive care for patients of all ages.

Book a video appointment
€106
Doctor
5.0(8)

Lizaveta Trafimchuk Takhvaniuk

DermatologyGeneral medicine10 years of experience

Dr. Lizaveta Trafimchuk Takhvaniuk graduated in Medicine and subsequently specialized in Dermatology and Venereology. She has more than 10 years of clinical experience and is licensed to practice in Spain, where she focuses on the comprehensive diagnosis and treatment of dermatological conditions.

Throughout her education and professional career, Dr. Trafimchuk has gained extensive experience in managing diseases of the skin, hair, and nails, as well as in the diagnosis, treatment, and prevention of sexually transmitted infections (STIs). Her clinical approach is based on evidence-based medicine, combined with personalized care tailored to each patient’s needs.

In her daily practice, she treats a wide range of dermatological conditions, including chronic inflammatory dermatoses such as acne, rosacea, atopic dermatitis, psoriasis, and eczema. She also has experience in treating pigmentation disorders, including melasma, post-inflammatory hyperpigmentation, and dyschromia.

She has developed a particular interest in trichology, treating various types of alopecia, chronic hair loss, and scalp disorders. In addition, she has experience in managing infectious dermatoses of fungal, viral, and bacterial origin, as well as in evaluating benign and suspicious skin lesions, with referral to specialized care when necessary.

With a strong interest in a comprehensive approach to skin health, she also treats scars, post-procedural skin changes, and conditions related to hormonal factors and aging, including those associated with pregnancy, menopause, and age-related skin changes.

Thanks to her experience and continuous professional development, Dr. Trafimchuk provides high-quality medical care that is professional, confidential, and aligned with modern dermatology standards.

Book a video appointment
€72
Doctor
0.0(0)

Daria Litash

Dermatology2 years of experience

Dr. Daria Litash is an experienced physician specializing in general medicine, weight management, healthy weight loss, and overall wellness. Her approach combines thorough medical assessment with personalized recommendations to help patients improve their health and maintain an active, balanced lifestyle.

During every online consultation, she places particular emphasis on taking a detailed medical history and identifying the underlying causes of symptoms. When clinically appropriate, she recommends blood tests or additional diagnostic investigations to provide a more accurate assessment and create an individualized treatment plan.

Her main areas of expertise include:

  • Healthy weight management and weight loss
  • Overweight treatment and long-term weight maintenance
  • Hair loss assessment and management
  • Skin health evaluation
  • General medical consultations for adults
  • Preventive medicine and healthy lifestyle guidance

Dr. Litash also holds a qualification in Aesthetic Medicine, allowing her to approach skin and hair concerns from both a medical and preventive perspective, always following evidence-based principles and current clinical recommendations.

Her professional background includes several years of experience working in community pharmacy in Spain, providing her with extensive knowledge of medications, treatment options, and therapeutic alternatives available on the Spanish market, as well as experience in selecting international pharmaceutical products when clinically appropriate.

Her online consultations are designed to provide clear, personalized, and patient-centered medical care, helping individuals better understand their health, make informed treatment decisions, and achieve sustainable long-term wellbeing.

Book a video appointment
€96

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