Online GERD & heartburn treatment

Find fast relief and a personalised reflux plan. Consult a GP by secure video today.

Same-day video appointments for adults of all ages

Tailored e-prescription for PPIs or H2-blockers when clinically indicated

Expert diet & lifestyle guidance to tackle triggers and improve long-term outcomes

How it works: your online GERD treatment in 3 steps

From video assessment to personalised reflux plan – get expert care for acid reflux without leaving home.

Select a doctor. Pick a GP or gastro specialist and book your same-day video slot.

Join your 30-min video visit. Share symptoms, history and any alarm signs – your doctor may start PPI/H2-blocker treatment.

Receive your reflux plan. Get a concise summary, diet & lifestyle tips, and an e-prescription to fill at your local pharmacy.

If you experience severe chest pain, relentless vomiting, difficulty swallowing or breathing, call 112 (EU) or your local emergency number immediately.

Book your GERD consult

GERD & heartburn doctors online

Select a GP or gastroenterologist and schedule your video consultation today.

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Karim BenHarbi

General medicine8 years of experience

Dr. Karim Ben Harbi is a licensed general practitioner based in Italy. He provides online consultations for adults and children, combining international clinical experience with evidence-based medicine. His care approach is focused on accurate diagnosis, preventive care, and personalised health guidance.

Dr. Ben Harbi received his medical degree from Sapienza University in Rome. His training included hands-on experience in diverse settings — tropical medicine, rural healthcare, and urban outpatient practice. He also conducted clinical research in microbiology, exploring the role of the gut microbiome in chronic gastrointestinal issues.

You can consult Dr. Ben Harbi for:

General health concerns, prevention, and primary care.
Hypertension, type 1 and type 2 diabetes, metabolic issues.
Cold, cough, flu, respiratory infections, sore throat, fever.
Chronic digestive issues: bloating, gastritis, IBS, microbiome imbalance.
Skin rashes, mild allergic reactions, basic dermatological complaints.
Medication guidance, treatment adjustments, prescription review.
Paediatric concerns — fever, infections, general well-being.
Lifestyle optimisation: stress, sleep, weight, and diet counselling.

Dr. Ben Harbi offers reliable, accessible medical support through online consultations, helping patients make informed decisions about their health with a clear, structured, and compassionate approach.

Book a video appointment

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Alexandra Alexandrova

General medicine8 years of experience

Dr Alexandra Aleksandrova is a licensed general medicine doctor in Spain, specialising in trichology, nutrition, and aesthetic medicine. She offers online consultations for adults, combining a therapeutic approach with personalised care for hair, scalp, and overall health.

Areas of expertise:

Hair loss in women and men, postpartum hair loss, androgenetic and telogen effluvium.
Scalp conditions: seborrheic dermatitis, psoriasis, scalp irritation, dandruff.
Chronic conditions: hypertension, diabetes, metabolic disorders.
Online trichology consultation: customised treatment plans, nutritional support, hair growth stimulation.
Hair loss prevention: hormonal imbalance, stress factors, haircare strategies.
Routine health check-ups, prevention of cardiovascular and metabolic diseases.
Personalised nutritional advice to improve hair strength, skin health, and hormonal balance.
Aesthetic medicine: non-invasive strategies to enhance skin quality, tone, and metabolic wellness.

Dr Aleksandrova follows an evidence-based and holistic approach: online consultations with a therapist and trichologist on Oladoctor provide professional support for hair, scalp, and overall health — all from the comfort of your home.

Book a video appointment

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Yevgen Yakovenko

General surgery11 years of experience

Dr. Yevgen Yakovenko is a licensed surgeon and general practitioner in Spain and Germany. He specialises in general, paediatric, and oncological surgery, internal medicine, and pain management. He offers online consultations for adults and children, combining surgical precision with therapeutic support. Dr Yakovenko works with patients across different countries and provides care in Ukrainian, Russian, English, and Spanish.

Areas of medical expertise:

Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
General and paediatric surgery: hernias, appendicitis, congenital conditions, both planned and urgent surgeries.
Injuries and trauma: bruises, fractures, sprains, soft tissue damage, wound care, dressing, referral when in-person care is required.
Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

12+ years of clinical experience in university hospitals in Germany and Spain.
International education: Ukraine – Germany – Spain.
Member of the German Society of Surgeons (BDC).
Certified in radiological diagnostics and robotic surgery.
Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

Book a video appointment

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Jonathan Marshall Ben Ami

Family medicine8 years of experience

Dr. Jonathan Marshall Ben Ami is a licensed family medicine doctor in Spain. He provides comprehensive care for adults and children, combining general medicine with emergency care expertise to address both acute and chronic health concerns.

Dr. Ben Ami offers expert diagnosis, treatment, and follow-up for:

Respiratory infections (cold, flu, bronchitis, pneumonia).
ENT conditions such as sinusitis, ear infections, and tonsillitis.
Digestive issues including gastritis, acid reflux, and irritable bowel syndrome (IBS).
Urinary tract infections and other common infections.
Management of chronic diseases: high blood pressure, diabetes, thyroid disorders.
Acute conditions requiring urgent medical attention.
Headaches, migraines, and minor injuries.
Wound care, health check-ups, and ongoing prescriptions.

With a patient-focused and evidence-based approach, Dr. Ben Ami supports individuals at all stages of life — offering clear medical guidance, timely interventions, and continuity of care.

Book a video appointment

View all doctors

Why choose online GERD & heartburn treatment?

Learn what causes reflux, when to seek help, available medical and lifestyle therapies, plus practical next steps for lasting relief.

What causes GERD?

GERD occurs when the lower esophageal sphincter (LES) fails to close properly, allowing stomach acid to reflux into the esophagus. While occasional reflux is normal, frequent episodes—more than twice a week—indicate disease rather than simple heartburn.

Common acid reflux triggers include obesity, pregnancy, smoking, hiatal hernia and certain medications (e.g., NSAIDs, calcium-channel blockers). Lifestyle factors such as large meals, late-night eating and stress can also weaken LES tone.

Risk factors extend beyond trigger foods: advancing age, high body mass index and conditions like hiatal hernia increase susceptibility. Addressing these heartburn causes through weight management and meal timing often reduces reflux frequency.

Recognising alarm signs

Alarm features—also known as red flags — suggest potential complications and require prompt medical evaluation. These include:

Progressive difficulty swallowing (dysphagia) and painful swallowing (odynophagia)
Unintended weight loss (> 5 % over 6–12 months)
Persistent vomiting not explained by other causes
Gastrointestinal bleeding (black, tarry stools or blood in vomit) (source: Gastroesophageal Reflux Disease Guidelines)

If you experience any of these symptoms, seek immediate medical attention or call emergency services (112 in the EU). For persistent reflux without red flags, your doctor may recommend endoscopy to check for esophagitis, strictures or Barrett’s esophagus.

Medical treatment options

Pharmacological management of GERD centers on proton pump inhibitors (PPIs), histamine-2-receptor antagonists (H2RAs) and alginate-based antacids. PPIs—such as omeprazole, esomeprazole and pantoprazole—are the first-line choice for healing erosive esophagitis and maintaining remission, thanks to their potent, long-lasting acid suppression . H2RAs (famotidine, nizatidine) have a faster onset but lower efficacy, making them suitable for mild or intermittent symptoms. Alginate suspensions (e.g., Gaviscon) create a physical barrier to prevent nocturnal reflux and provide rapid short-term relief alongside acid suppression.

In Europe, widely used PPIs include:

Omeprazole (Losec®, generics)
Esomeprazole (Nexium®)
Pantoprazole (Pantozol®, Protium®)
Lansoprazole (Lanzor®, Zoton®)
Rabeprazole (Pariet®)

Popular H2RAs and antacids include famotidine (Pepcid®), nizatidine, and alginate formulations like Gaviscon®. Your doctor will select the appropriate agent and dose—typically starting low (e.g., 20 mg omeprazole daily, 30–60 minutes before breakfast) and escalating only if symptoms persist.

Long-term therapy often requires step-down strategies once symptom control is achieved: this may involve switching from daily PPIs to on-demand H2RAs or alginates, combined with lifestyle modifications. Regular review ensures the lowest effective dose and minimizes potential PPI-associated risks, such as nutrient malabsorption.

Diet & lifestyle changes

Effective GERD management combines medication with targeted diet and lifestyle modifications. Identifying and avoiding trigger foods—such as citrus fruits, tomatoes, chocolate, caffeine, and spicy or fatty meals—can significantly reduce reflux episodes. Eating smaller, more frequent meals rather than large portions also helps minimize stomach pressure and acid backflow.

Timing is equally critical: avoid lying down within 2–3 hours after eating, and consider raising the head of your bed by 10–15 cm to use gravity for acid control. Weight loss through a balanced diet and regular exercise is another key strategy, as a higher body mass index (BMI) correlates with increased gastroesophageal reflux episodes.

Additional lifestyle tips include: quitting smoking to improve LES function, limiting alcohol intake, and wearing loose-fitting clothing to avoid abdominal compression. Stress-reduction techniques—such as mindfulness, yoga, or deep-breathing exercises—can further decrease acid reflux triggers by reducing autonomic arousal.

Implementing these changes alongside your prescribed therapy enhances long-term heartburn relief and may allow gradual reduction of medication dosage once your symptoms are well-controlled.

Diagnosis & follow-up

Accurate diagnosis may require more than a video assessment. If you present alarm features or persistent symptoms despite therapy, your doctor may recommend upper endoscopy (gastroscopy) to evaluate esophagitis, strictures or Barrett’s esophagus. Alternatively, 24-hour pH-impedance monitoring and esophageal manometry can quantify acid exposure and rule out motility disorders.

For most patients with typical reflux and no red flags, diagnosis is based on clinical history and response to an empirical PPI trial. A lack of adequate symptom relief after 8 weeks at a standard dose suggests the need for further testing or treatment adjustment.

After your initial assessment, follow-up is essential. European guidelines recommend a first review at 4 weeks to assess response and side effects, then every 3–6 months if long-term PPI therapy continues. During these check-ins, your doctor will decide whether to step down to on-demand therapy, switch to H2-blockers, or repeat diagnostics.

Patients love

5.0

I had a problem with my skin and anxiety. I scheduled an appointment for the same day. I got a great consultation, I got all the recommendations I needed and all the help and even more. Thank you!

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Anton Razvodov

5.0

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5.0

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Daryna

5.0

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5.0

I ordered a medical certificate. The process was fast and smooth, through the personal account on a website, in my native language (Ukrainian). I will definitely return in the future if I'll have a need for medical services.

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Daria

5.0

I downloaded the Oladoctor Ap. Made the over the phone appointment with a very helpful doctor and received my prescription by email which I took to my nearest pharmacy here in Benidorm.

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Robert Bridges

5.0

This is the best medical platform that I've ever used. I booked emergency appointment in 1 hour. Thanks to doctor Andrei Popov, I got much better in 24 hours. After all treatment (7days) I feel fully healthy.

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Valeriia Polishchuk

5.0

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Vitaly Katichev

5.0

The consultation went well, I got answers to my questions as well as videos with exercises. That was enough to solve my problem. I recommend the platform!

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Yevhenii Polishchuk

5.0

Excellent service, saving my time, getting prompt response and needed prescription.

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5.0

I was looking for where I could translate a prescription from Ukrainian to Spanish, and based on a suggestion from ChatGPT, I found that everything is very easy. You can register through your Google account, add your info...

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Daryna Shcotka