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Artelac

Artelac

Ask a doctor about a prescription for Artelac

5.0(12)
Doctor

Anna Biriukova

General medicine5 years of experience

Dr Anna Biriukova is an internal medicine doctor with clinical experience in cardiology, endocrinology, and gastroenterology. She provides online consultations for adults, offering expert medical support for heart health, hormonal balance, digestive issues, and general internal medicine.

Cardiology – Diagnosis and treatment of:

  • High blood pressure, blood pressure fluctuations, and cardiovascular risk prevention.
  • Chest pain, shortness of breath, arrhythmias (tachycardia, bradycardia, palpitations).
  • Leg swelling, chronic fatigue, reduced exercise tolerance.
  • EKG interpretation, lipid profile evaluation, cardiovascular risk assessment (heart attack, stroke).
  • Post-COVID-19 cardiac monitoring and care.
Endocrinology – Diabetes, thyroid, metabolism:
  • Diagnosis and management of type 1 and type 2 diabetes, and prediabetes.
  • Individual treatment plans including oral medications and insulin therapy.
  • GLP-1 therapy– modern pharmacological treatment for weight management and diabetes control, including drug selection, monitoring, and safety follow-up.
  • Thyroid disorders – hypothyroidism, hyperthyroidism, autoimmune thyroid diseases (Hashimoto’s, Graves’ disease).
  • Metabolic syndrome – obesity, lipid disorders, insulin resistance.
Gastroenterology – Digestive health:
  • Abdominal pain, nausea, heartburn, gastroesophageal reflux (GERD).
  • Stomach and intestinal conditions: gastritis, irritable bowel syndrome (IBS), indigestion.
  • Management of chronic digestive disorders and interpretation of tests (endoscopy, ultrasound, labs).
General internal medicine and preventive care:
  • Respiratory infections – cough, colds, bronchitis.
  • Lab test analysis, therapy adjustments, medication management.
  • Adult vaccinations – planning, contraindications assessment.
  • Cancer prevention – screening strategies and risk assessment.
  • Holistic approach – symptom relief, complication prevention, and quality of life improvement.
Dr Biriukova combines internal medicine with specialist insight, offering clear explanations, personalised treatment plans, and comprehensive care tailored to each patient.
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This page is for general information. Consult a doctor for personal advice. Call emergency services if symptoms are severe.
About the medicine

How to use Artelac

Package Leaflet: Information for the User

Warning! Keep the leaflet. Information on the immediate packaging in a foreign language.

Artelac

3.2 mg/ml, eye drops, solution

Hypromellose

Read the leaflet carefully before using the medicine, as it contains important information for the patient.

This medicine should always be used exactly as described in the patient leaflet or as directed by your doctor or pharmacist.

  • Keep this leaflet, you may need to read it again.
  • If you need advice or further information, ask your pharmacist.
  • If you experience any side effects, including those not listed in this leaflet, tell your doctor, pharmacist, or nurse. See section 4.
  • If you do not feel better or if you feel worse, you should contact your doctor.

Table of Contents of the Leaflet:

  • 1. What is Artelac and what is it used for
  • 2. Important information before using Artelac
  • 3. How to use Artelac
  • 4. Possible side effects
  • 5. How to store Artelac
  • 6. Contents of the pack and other information

1. What is Artelac and what is it used for

Artelac is an eye drop solution. The active substance is hypromellose.

Indications

Artelac is used for the symptomatic treatment of dry eye syndrome. Dry eye syndrome may occur when there is a deficiency in tear production or when the eyelids cannot be fully or partially closed.

The medicine may also be used to moisten hard contact lenses.

If you do not feel better or if you feel worse, you should contact your doctor.

One in five patients treated by an ophthalmologist has symptoms of dry eye syndrome. There are many causes of this condition, such as decreased tear production in older age, working in an air-conditioned room, working on a computer, hormonal changes during menopause, etc. Environmental pollution and climate can also play a role in the development of dry eye syndrome.

Understanding the term "dry eye"

During the day, we blink our eyelids about 14,000 times. With each blink, a very thin layer of tears is spread over the surface of the eyeball, maintaining smoothness, cleanliness, and moisture, and protecting against environmental pollutants. If the amount or composition of the tear fluid is disturbed, the cornea and conjunctiva dry out, causing symptoms such as burning, feeling of dryness, feeling of sand in the eye, feeling of pressure, and sensitivity to light.

2. Important information before using Artelac

When not to use Artelac

Warnings and precautions

Before starting to use Artelac, you should discuss it with your doctor or pharmacist:

  • Artelac is for use in the eyes only.
  • If you experience eye irritation, eye pain, redness of the eyes, vision problems, you should stop using the medicine and contact your ophthalmologist.
  • If the symptoms of dry eye syndrome persist or worsen, you should consult your doctor.
  • You should remove contact lenses before administering the medicine and not put them back in for at least 15 minutes.

Artelac and other medicines

You should tell your doctor or pharmacist about all medicines you are taking or have recently taken, as well as any medicines you plan to take.

Interactions with other medicines are not known.

If Artelac is used with other eye medicines, you should wait 15 minutes between applications. Artelac should always be administered last, after 15 minutes from the application of another medicine, to ensure sufficient time for the moisturizing effect of Artelac.

Pregnancy and breastfeeding

If you are pregnant or breastfeeding, think you may be pregnant, or are planning to have a baby, ask your doctor or pharmacist for advice before using this medicine.

Artelac should not be used during pregnancy and breastfeeding, unless your doctor decides otherwise.

Driving and using machines

Artelac may cause temporary blurred vision after application. You should not drive or operate machinery until your vision is clear.

Artelac contains cetrimide as a preservative.It may cause eye irritation (burning, redness, feeling of a foreign body) and damage to the corneal epithelium, especially with long-term use.

Therefore, for long-term or continuous treatment of dry eye syndrome, preservative-free medicines are recommended.

Artelac contains sodium dihydrogen phosphate dihydrate and disodium phosphate dodecahydrate

(1 ml of solution contains 1.84 mg of phosphates).

In patients with severe damage to the transparent, anterior part of the eye (cornea), phosphates may rarely cause corneal clouding due to calcium deposition during treatment.

3. How to use Artelac

This medicine should always be used exactly as described in the patient leaflet or as directed by your doctor or pharmacist. If you are unsure, ask your doctor or pharmacist.

Recommended dose

Treatment of dry eye syndrome requires individual dosing.

Depending on the severity and frequency of symptoms, usually one drop is instilled into the conjunctival sac 3 to 5 times a day, or more often if needed.

You should consult your ophthalmologist if you need long-term or continuous treatment with Artelac.

The medicine can also be used to moisten hard contact lenses.

Instructions for administration:

Warning!

To avoid contamination of the eye drops, do not touch the dropper tip with your fingers or touch it to the eye or any other surface. Using contaminated drops can lead to serious eye damage, including vision loss.

  • 1. Wash your hands thoroughly.
  • 2. Remove the protective cap.
  • 3. Hold the bottle vertically over the eye, with your thumb and index finger.
  • 4. Tilt your head back.
  • 5. With the index finger of your other hand, gently pull down the lower eyelid to create a "pocket" between the eye and the eyelid, where the medicine will be instilled.
Hand holding the eye drop bottle over the eye, with a drop falling into the eye, lower eyelid pulled down with a finger

6. Bring the dropper tip close to the eye, without touching the eye, eyelid, or surrounding areas.

  • 7. Gently squeeze the bottle to release a single drop of medicine.
  • 8. Looking up, instill 1 drop of medicine into the created "pocket". If the drop does not get into the eye, repeat the action.
  • 9. Try to keep the eye open and move it to distribute the drop evenly.
  • 10. If drops are to be administered to both eyes, repeat the above steps for the other eye.
  • 11. Immediately after use, tightly close the bottle.

Having someone else help you or using a mirror can make it easier to administer the medicine.

If you feel that the effect of Artelac is too strong or too weak, you should consult your doctor or pharmacist.

Using more than the recommended dose of Artelac

If you accidentally use more than the recommended dose, it may cause blurred vision, which will clear up quickly.

Missing a dose of Artelac

If you miss a dose, take the next dose at the usual time, as directed. Do not take a double dose to make up for the missed dose.

If you have any further questions about using this medicine, ask your doctor or pharmacist.

4. Possible side effects

Like all medicines, Artelac can cause side effects, although not everybody gets them.

The frequency of possible side effects is defined as follows:

  • Very common: occurs in more than 1 in 10 patients
  • Common: occurs in 1 to 10 in 100 patients
  • Uncommon: occurs in 1 to 10 in 1,000 patients
  • Rare: occurs in 1 to 10 in 10,000 patients
  • Very rare: occurs in less than 1 in 10,000 patients
  • Frequency not known: cannot be estimated from available data

The following side effects may occur:

Frequency not known:

  • Conjunctival hyperemia
  • Eye irritation
  • Eye pain
  • Itching of the eye
  • Burning sensation in the eye
  • Redness of the eye
  • Feeling of a foreign body in the eye
  • Excessive tearing
  • Stickiness of the eyelids
  • Visual disturbances
  • Hypersensitivity
  • Itching
  • Rash
  • Corneal clouding due to calcium deposition (see section 2 for more information)

Reporting side effects

If you experience any side effects, including those not listed in this leaflet, tell your doctor, pharmacist, or nurse.

Side effects can be reported directly to the Department of Monitoring of Adverse Reactions to Medicinal Products, Office for Registration of Medicinal Products, Medical Devices, and Biocidal Products

Al. Jerozolimskie 181 C

02-222 Warsaw

Phone: +48 22 49 21 301

Fax: +48 22 49 21 309

Website: https://smz.ezdrowie.gov.pl

By reporting side effects, you can help provide more information on the safety of this medicine.

5. How to store Artelac

Keep the medicine out of the sight and reach of children.

Store in a temperature below 30°C.

Shelf life after first opening the bottle: 6 weeks.

Discard any unused contents of the pack after 6 weeks from first opening the bottle.

Do not use this medicine after the expiry date stated on the packaging. The expiry date refers to the last day of the month stated.

Medicines should not be disposed of via wastewater or household waste. Ask your pharmacist how to dispose of medicines no longer required. This will help protect the environment.

6. Contents of the pack and other information

What Artelac contains

  • The active substance is hypromellose. 1 ml of solution contains 3.2 mg of hypromellose.
  • The other ingredients are: cetrimide, disodium edetate, sodium dihydrogen phosphate dihydrate, disodium phosphate dodecahydrate, sorbitol, water for injections.

What Artelac looks like and contents of the pack

Artelac is an eye drop solution.

Available packs:

Bottle containing 10 ml of eye drops.

For more detailed information, contact the marketing authorization holder or the parallel importer.

Marketing authorization holder in the Netherlands, country of export:

BAUSCH + LOMB IRELAND LIMITED, 3013 Lake Drive, Citywest Business Campus, Dublin 24, D24PPT3, Ireland

Manufacturer:

Dr. Gerhard Mann Chem-Pharm Fabrik GmbH, Brunsbütteler Damm 165/173, D-13581 Berlin, Germany

Parallel importer:

Delfarma Sp. z o.o., ul. Św. Teresy od Dzieciątka Jezus 111, 91-222 Łódź

Repackaged by:

Delfarma Sp. z o.o., ul. Św. Teresy od Dzieciątka Jezus 111, 91-222 Łódź

Netherlands, country of export, authorization number: RVG 32371

Parallel import authorization number:136/23

Date of leaflet approval: 13.07.2023

[Information about the trademark]

Page 5 of 5

Alternatives to Artelac in other countries

The best alternatives with the same active ingredient and therapeutic effect.

Alternative to Artelac in Ukraine

Dosage form: drops, 10 ml in a bottle
Prescription not required
Dosage form: gel, 2.5 mg/g, 10 g in a bottle
Prescription not required
Dosage form: gel, 10 g in a tube
Prescription not required
Dosage form: drops, 3.2 mg/ml; 10 ml in a bottle with dropper
Prescription not required
Dosage form: drops, 2 mg/ml; 10 ml
Prescription not required
Dosage form: drops, 1 mg/ml; 10 ml
Prescription not required

Alternative to Artelac in Spain

Dosage form: EYEDROP, 5 mg/ml
Manufacturer: Kern Pharma S.L.
Prescription not required
Dosage form: OPHTHALMIC GEL, 1.25 mg carbomer
Manufacturer: Laboratorios Thea S.A.
Prescription not required
Dosage form: OPHTHALMIC GEL, 2.5 mg/g
Manufacturer: Laboratorios Thea S.A.
Prescription not required
Dosage form: EYEDROP, 2 mg/1 package
Manufacturer: Teva Pharma S.L.U.
Prescription not required
Dosage form: EYE DROP, 0.9% sodium chloride
Manufacturer: Laboratorios Thea S.A.
Prescription not required

Online doctors for Artelac

Discuss dosage, side effects, interactions, contraindications, and prescription renewal for Artelac – subject to medical assessment and local rules.

5.0(12)
Doctor

Anna Biriukova

General medicine5 years of experience

Dr Anna Biriukova is an internal medicine doctor with clinical experience in cardiology, endocrinology, and gastroenterology. She provides online consultations for adults, offering expert medical support for heart health, hormonal balance, digestive issues, and general internal medicine.

Cardiology – Diagnosis and treatment of:

  • High blood pressure, blood pressure fluctuations, and cardiovascular risk prevention.
  • Chest pain, shortness of breath, arrhythmias (tachycardia, bradycardia, palpitations).
  • Leg swelling, chronic fatigue, reduced exercise tolerance.
  • EKG interpretation, lipid profile evaluation, cardiovascular risk assessment (heart attack, stroke).
  • Post-COVID-19 cardiac monitoring and care.
Endocrinology – Diabetes, thyroid, metabolism:
  • Diagnosis and management of type 1 and type 2 diabetes, and prediabetes.
  • Individual treatment plans including oral medications and insulin therapy.
  • GLP-1 therapy– modern pharmacological treatment for weight management and diabetes control, including drug selection, monitoring, and safety follow-up.
  • Thyroid disorders – hypothyroidism, hyperthyroidism, autoimmune thyroid diseases (Hashimoto’s, Graves’ disease).
  • Metabolic syndrome – obesity, lipid disorders, insulin resistance.
Gastroenterology – Digestive health:
  • Abdominal pain, nausea, heartburn, gastroesophageal reflux (GERD).
  • Stomach and intestinal conditions: gastritis, irritable bowel syndrome (IBS), indigestion.
  • Management of chronic digestive disorders and interpretation of tests (endoscopy, ultrasound, labs).
General internal medicine and preventive care:
  • Respiratory infections – cough, colds, bronchitis.
  • Lab test analysis, therapy adjustments, medication management.
  • Adult vaccinations – planning, contraindications assessment.
  • Cancer prevention – screening strategies and risk assessment.
  • Holistic approach – symptom relief, complication prevention, and quality of life improvement.
Dr Biriukova combines internal medicine with specialist insight, offering clear explanations, personalised treatment plans, and comprehensive care tailored to each patient.
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Maryna Kuznetsova

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Dr Marina Kuznetsova is an internal medicine doctor and cardiologist with a PhD in medicine. She provides online consultations for adults with chronic and acute conditions, with a strong focus on cardiovascular health. Her approach is based on current clinical guidelines and evidence-based treatment strategies.

Areas of expertise:

  • dyslipidaemia and lipid metabolism disorders
  • prevention and management of atherosclerosis
  • blood pressure monitoring and antihypertensive therapy
  • arrhythmias: diagnosis, follow-up, and treatment adjustment
  • cardiovascular care and recovery support after Covid-19
Dr Kuznetsova helps patients manage cardiovascular risk factors, optimise long-term treatment, and gain clarity in complex health situations – all through accessible and structured online care.
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Dr Taisiya Minorskaya is a family medicine doctor with an official licence to practise in Spain and over 12 years of clinical experience. She provides online consultations for adults and children, combining evidence-based medicine with a personalised, modern European approach.

She helps with:

  • Viral infections and cold symptoms (flu, sore throat, cough, runny nose)
  • Review and adjustment of antibiotics
  • Skin rashes and allergic reactions
  • Chronic condition flare-ups, high blood pressure, headaches, fatigue
  • Lab and test interpretation
  • Medication review and adaptation to European standards
  • Patient navigation: what tests are needed, which specialists to see, when an in-person visit is required
Dr Minorskaya also specialises in the diagnosis and management of gastrointestinal conditions, including bloating, abdominal pain, chronic nausea, IBS, and SIBO. She supports patients with unexplained physical symptoms that may be linked to somatisation or stress, helping them find relief and improve quality of life.

She offers care for people undergoing GLP-1 therapy (Ozempic, Mounjaro, and others) for weight management. Her support follows Spanish clinical guidelines, from treatment planning and side effect counselling to regular follow-ups and coordination with private or public healthcare providers.

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Dr. Ben Ami offers expert diagnosis, treatment, and follow-up for:

  • Respiratory infections (cold, flu, bronchitis, pneumonia).
  • ENT conditions such as sinusitis, ear infections, and tonsillitis.
  • Digestive issues including gastritis, acid reflux, and irritable bowel syndrome (IBS).
  • Urinary tract infections and other common infections.
  • Management of chronic diseases: high blood pressure, diabetes, thyroid disorders.
  • Acute conditions requiring urgent medical attention.
  • Headaches, migraines, and minor injuries.
  • Wound care, health check-ups, and ongoing prescriptions.

With a patient-focused and evidence-based approach, Dr. Ben Ami supports individuals at all stages of life — offering clear medical guidance, timely interventions, and continuity of care.

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Areas of medical expertise:

  • Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
  • Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
  • Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
  • General and paediatric surgery: hernias, appendicitis, congenital conditions, both planned and urgent surgeries.
  • Injuries and trauma: bruises, fractures, sprains, soft tissue damage, wound care, dressing, referral when in-person care is required.
  • Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
  • Obesity treatment and weight management: a medical approach to weight loss, including assessment of underlying causes, evaluation of comorbidities, development of a personalised plan (nutrition, physical activity, pharmacotherapy if needed), and ongoing progress monitoring.
  • Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
  • Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

  • 12+ years of clinical experience in university hospitals in Germany and Spain.
  • International education: Ukraine – Germany – Spain.
  • Member of the German Society of Surgeons (BDC).
  • Certified in radiological diagnostics and robotic surgery.
  • Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

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  • ongoing care for chronic conditions
  • follow-up after hospital discharge
  • interpretation of test results
  • medical support while abroad
Dr Cayatte earned his degree from the University of Lisbon and taught internal medicine at Boston University School of Medicine. He holds active medical registrations in both Portugal and the UK and is a Fellow of the American Heart Association.

Consultations are available in English and Portuguese. Patients value his clarity, professionalism, and balanced approach to evidence-based care.

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  • Chronic pain lasting more than 3 months.
  • Migraines and recurring headaches.
  • Neck, back, lower back, and joint pain.
  • Post-traumatic pain following injury or surgery.
  • Nerve-related pain, fibromyalgia, and neuralgia.
In addition to pain management, Dr. Popov helps patients with:
  • Respiratory infections (colds, bronchitis, pneumonia).
  • High blood pressure and metabolic conditions such as diabetes.
  • Preventive care and routine health check-ups.

Online consultations last up to 30 minutes and include a detailed symptom review, personalised treatment planning, and medical follow-up when needed.

Dr. Popov’s approach is rooted in evidence-based medicine, combined with individualised care tailored to each patient’s history, lifestyle, and clinical needs.

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Areas of expertise:

  • Hair loss in women and men, postpartum hair loss, androgenetic and telogen effluvium.
  • Scalp conditions: seborrheic dermatitis, psoriasis, scalp irritation, dandruff.
  • Chronic conditions: hypertension, diabetes, metabolic disorders.
  • Online trichology consultation: customised treatment plans, nutritional support, hair growth stimulation.
  • Hair loss prevention: hormonal imbalance, stress factors, haircare strategies.
  • Routine health check-ups, prevention of cardiovascular and metabolic diseases.
  • Personalised nutritional advice to improve hair strength, skin health, and hormonal balance.
  • Aesthetic medicine: non-invasive strategies to enhance skin quality, tone, and metabolic wellness.

Dr Alexandrova follows an evidence-based and holistic approach: online consultations with a therapist and trichologist on Oladoctor provide professional support for hair, scalp, and overall health — all from the comfort of your home.

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