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Helides

Helides

Ask a doctor about a prescription for Helides

5.0(102)
Doctor

Alina Tsurkan

Family medicine12 years of experience

Dr. Alina Tsurkan is a licensed family medicine physician based in Portugal, offering online consultations for adults and children. She provides professional primary care, with a focus on prevention, accurate diagnosis, and long-term management of acute and chronic conditions.

Dr. Tsurkan supports patients with a wide range of health issues, including:

  • Respiratory infections: cold, flu, bronchitis, pneumonia, and lingering coughs.
  • ENT conditions: sinusitis, tonsillitis, otitis (ear infections), sore throat, allergic rhinitis.
  • Eye conditions: allergic or infectious conjunctivitis, red eyes, irritation.
  • Digestive issues: acid reflux (GERD), gastritis, irritable bowel syndrome (IBS), constipation, bloating, nausea.
  • Urinary and reproductive health: urinary tract infections (UTIs), cystitis, prevention of recurrent infections.
  • Chronic diseases: hypertension, elevated cholesterol, weight management.
  • Neurological complaints: headaches, migraines, sleep disturbances, fatigue, general weakness.
  • Children’s health: fever, infections, digestive issues, follow-ups, vaccination guidance.

She also provides:

  • IMT medical certificates for driving licence exchange in Portugal.
  • Personalised preventive care and wellness consultations.
  • Interpretation of test results and medical reports.
  • Follow-up care and medication review.
  • Support in managing multiple coexisting conditions.
  • Remote prescription management and medical documentation.

Dr. Tsurkan’s approach is evidence-based and holistic. She works closely with each patient to develop an individualised care plan that addresses both symptoms and root causes. Her goal is to empower patients to take control of their health and maintain well-being through lifestyle adjustments, routine check-ups, and early intervention.

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This page is for general information. Consult a doctor for personal advice. Call emergency services if symptoms are severe.
About the medicine

How to use Helides

Leaflet attached to the packaging: patient information

Helides, 20 mg, hard gastro-resistant capsules

Helides, 40 mg, hard gastro-resistant capsules

Esomeprazole

Read the leaflet carefully before taking the medicine, as it contains important information for the patient.

  • Keep this leaflet, you may need to read it again.
  • If you have any further questions, ask your doctor or pharmacist.
  • This medicine has been prescribed for you only. Do not pass it on to others. It may harm them, even if their symptoms are the same as yours.
  • If you experience any side effects, including any not listed in this leaflet, please tell your doctor or pharmacist. See section 4.

Table of contents of the leaflet

  • 1. What is Helides and what is it used for
  • 2. Important information before taking Helides
  • 3. How to take Helides
  • 4. Possible side effects
  • 5. How to store Helides
  • 6. Contents of the pack and other information

1. What is Helides and what is it used for

Helides contains the active substance esomeprazole, which belongs to a group of medicines called proton pump inhibitors. Their action is to reduce the amount of acid produced in the stomach.
Helides is used to treat the following conditions:
Adults

  • Gastroesophageal reflux disease (GERD). This occurs when stomach acid flows back into the esophagus (the tube connecting the throat to the stomach), causing pain, inflammation, and heartburn.
  • Stomach or duodenal ulcers (upper part of the intestine) associated with Helicobacter pylori infection. If one of these conditions occurs, the doctor may also prescribe antibiotics to treat the infection and allow the ulcer to heal.
  • Stomach ulcers caused by non-steroidal anti-inflammatory drugs (NSAIDs). Helides may also be used to prevent stomach ulcers from forming when taking NSAIDs.
  • Excessive stomach acid caused by a pancreatic tumor (Zollinger-Ellison syndrome).
  • As a continuation of treatment after intravenous esomeprazole to prevent recurrent bleeding from ulcers.

Adolescents aged 12 and above

  • Gastroesophageal reflux disease (GERD). This occurs when stomach acid flows back into the esophagus (the tube connecting the throat to the stomach), causing pain, inflammation, and heartburn.
  • Stomach or duodenal ulcers (upper part of the intestine) associated with Helicobacter pylori infection. If one of these conditions occurs, the doctor may also prescribe antibiotics to treat the infection and allow the ulcer to heal.

2. Important information before taking Helides

When not to take Helides

  • if you are allergic to esomeprazole or any of the other ingredients of this medicine (listed in section 6)
  • if you are allergic to other proton pump inhibitors (e.g. pantoprazole, lansoprazole, rabeprazole, omeprazole)
  • if you are taking a medicine containing nelfinavir (used to treat HIV infection). If you are in one of these situations, do not take Helides. If in doubt, consult your doctor or pharmacist before taking Helides.

Warnings and precautions

Before starting to take Helides, discuss this with your doctor or pharmacist:

  • if you have severe liver disease,
  • if you have severe kidney disease,
  • if you have ever had a skin reaction after taking a medicine that reduces stomach acid,
  • if you are scheduled for a specific blood test (chromogranin A levels).

Taking Helides may mask the symptoms of other diseases, therefore you should
immediately inform your doctor if, before or during treatment with Helides, you experience any of the following symptoms:

  • significant, unintended weight loss and difficulty swallowing
  • abdominal pain or symptoms of indigestion
  • vomiting or vomiting with blood
  • black, tarry stools (with blood).

If Helides is taken on demand, you should consult your doctor if the symptoms persist or change.
During long-term treatment with proton pump inhibitors like Helides, especially for more than one year, there may be a slightly increased risk of hip, wrist, or spine fractures. You should inform your doctor if you have been diagnosed with osteoporosis or are taking corticosteroids (which can increase the risk of osteoporosis).

Rash and skin symptoms

If you experience a skin rash, especially in areas exposed to sunlight, you should tell your doctor as soon as possible, as it may be necessary to stop taking Helides. You should also tell your doctor about any other side effects, such as joint pain.
Severe skin rashes have occurred in patients taking esomeprazole (see also section 4). The rash may include ulcers in the mouth, throat, nose, genitals, and conjunctivitis (red and swollen eyes). Such severe skin rashes often occur after flu-like symptoms, such as fever, headache, and body aches. The rash may cover large areas of the body and may include blisters and peeling of the skin. If a rash or any of these skin symptoms occur during treatment (even after several weeks), you should stop taking the medicine and contact your doctor immediately.

  • Severe skin rashes have occurred in patients taking esomeprazole (see also section 4). The rash may include ulcers in the mouth, throat, nose, genitals, and conjunctivitis (red and swollen eyes). Such severe skin rashes often occur after flu-like symptoms, such as fever, headache, and body aches. The rash may cover large areas of the body and may include blisters and peeling of the skin. If a rash or any of these skin symptoms occur during treatment (even after several weeks), you should stop taking the medicine and contact your doctor immediately.

Children under 12 years of age

In children aged 1 to 11 years, a different pharmaceutical form available on the market should be used (for further information, consult your doctor or pharmacist).

Helides and other medicines

Tell your doctor or pharmacist about all medicines you are taking, have recently taken, or might take. This includes medicines obtained without a prescription.
This is important because Helides may affect the action of other medicines, or the action of Helides may be affected if other medicines are taken at the same time.
Do not take the medicine if you are taking a medicine containing nelfinavir(used to treat HIV infection).
Tell your doctor or pharmacist if you are taking any of the following medicines:

  • Atazanavir (used to treat HIV infection).
  • Clopidogrel (used to prevent blood clots).
  • Ketoconazole, itraconazole, or voriconazole (medicines used to treat fungal infections).
  • Erlotinib (used to treat cancer).
  • Citalopram, imipramine, or clomipramine (medicines used to treat depression).
  • Diazepam (a medicine used to treat anxiety, epilepsy, or to relax muscles).
  • Phenytoin (a medicine used to treat epilepsy). If you are taking phenytoin, your doctor may recommend additional testing at the start and end of treatment with Helides.
  • Blood thinners, such as warfarin. Your doctor may recommend additional testing at the start and end of treatment with Helides.
  • Cilostazol (used to treat intermittent claudication - a condition where too little blood flow causes leg pain when walking).
  • Cisapride (a medicine used to treat indigestion or heartburn).
  • Digoxin (used to treat heart conditions).
  • Methotrexate (a chemotherapy medicine used to treat cancer) - if high-dose methotrexate is used, your doctor may temporarily stop treatment with Helides.
  • Tacrolimus (used in organ transplantation).
  • Rifampicin (used to treat tuberculosis).
  • St. John's Wort (Hypericum perforatum) (used to treat depression).

If your doctor has prescribed antibiotics (amoxicillin and clarithromycin) together with Helides to treat ulcers caused by Helicobacter pylori infection, it is very important to tell your doctor about any other medicines you are taking.

Helides with food and drink

The capsules can be taken with or without food.

Pregnancy and breastfeeding

If you are pregnant or breastfeeding, think you may be pregnant, or are planning to have a baby, ask your doctor or pharmacist for advice before taking this medicine. Your doctor will decide whether you can take Helides during this time.
There is no information on the passage of the active substance of Helides into breast milk. Therefore, Helides should not be taken by breastfeeding women.

Driving and using machines

Helides is unlikely to affect your ability to drive or use machines. However, side effects such as dizziness and blurred vision may occur (see section 4). If they do, you should not drive or use machines.

Helides contains sucrose, sodium, propyl parahydroxybenzoate (E216), and methyl parahydroxybenzoate (E218):

If you have been told that you have an intolerance to some sugars, consult your doctor before taking this medicine.
The medicine contains parahydroxybenzoates, which may cause allergic reactions (including delayed allergic reactions).
This medicine contains less than 1 mmol (23 mg) of sodium per capsule, which means it is essentially 'sodium-free'.

3. How to take Helides

This medicine should always be taken exactly as your doctor has told you. If you are not sure, ask your doctor or pharmacist.

  • If this medicine is taken for a long time, your doctor will decide whether to monitor your health (especially if the medicine is taken for more than a year).
  • If your doctor has prescribed the medicine to be taken on demand, i.e. when needed, you should inform your doctor if the symptoms change.

What dose to take

  • Your doctor will tell you how many capsules to take and for how long. This depends on your condition, age, and liver function.
  • The recommended doses are given below.

Use in adults aged 18 and above

Treatment of heartburn caused by gastroesophageal reflux disease (GERD):

  • If your doctor has found damage to the esophagus, the recommended dose of Helides is 40 mg once a day for 4 weeks. In patients who do not heal within this time, your doctor may prescribe the same dose for another 4 weeks.
  • After healing of the esophagus, the recommended dose of Helides is one 20 mg capsule once a day.
  • In patients without esophageal damage, the recommended dose of Helides is 20 mg once a day. When the disease is under control, your doctor may prescribe the medicine to be taken on demand, i.e. when symptoms occur, at a dose of 20 mg once a day.
  • In patients with severe liver disease, your doctor may prescribe a lower dose.

Treatment of ulcers associated with Helicobacter pylori infection and prevention of recurrence:

  • The recommended dose of Helides is one 20 mg capsule twice a day for 1 week.
  • Your doctor will also prescribe antibiotics, amoxicillin, and clarithromycin.

Treatment of stomach ulcers caused by non-steroidal anti-inflammatory drugs:

  • The recommended dose of Helides is one 20 mg capsule once a day for 4 to 8 weeks.

Prevention of stomach ulcers when taking non-steroidal anti-inflammatory drugs:

  • The recommended dose of Helides is one 20 mg capsule once a day.

Excessive stomach acid caused by a pancreatic tumor (Zollinger-Ellison syndrome):

  • The recommended dose of Helides is one 40 mg capsule twice a day.
  • Your doctor will decide on the dose adjustment and treatment duration depending on your condition. The maximum dose is 80 mg twice a day.

Use in prolonged treatment after intravenous esomeprazole to prevent recurrent bleeding from ulcers:

  • The recommended dose of Helides is one 40 mg capsule once a day for 4 weeks.

Use in adolescents aged 12 and above

Treatment of heartburn caused by gastroesophageal reflux disease (GERD):

  • If your doctor has found damage to the esophagus, the recommended dose of Helides is 40 mg once a day for 4 weeks. In patients who do not heal within this time, your doctor may prescribe the same dose for another 4 weeks.
  • After healing of the esophagus, the recommended dose of Helides is one 20 mg capsule once a day.
  • In patients without esophageal damage, the recommended dose of Helides is 20 mg once a day. When the disease is under control, your doctor may prescribe the medicine to be taken on demand, i.e. when symptoms occur, at a dose of 20 mg once a day.
  • In patients with severe liver disease, your doctor may prescribe a lower dose.

Treatment of ulcers associated with Helicobacter pylori infection and prevention of recurrence:

  • The recommended dose of Helides is one 20 mg capsule twice a day for 1 week.
  • Your doctor will also prescribe antibiotics, amoxicillin, and clarithromycin.

How to take Helides

  • The medicine can be taken at any time of the day.
  • The capsules can be taken with or without food.
  • The capsules should be swallowed whole with a glass of water. Do not chew or crush the capsules or their contents, as the capsules contain granules of the medicine that are protected by a special coating to prevent damage from stomach acid. It is important not to damage the contents of the capsules.

What to do if you have difficulty swallowing the capsules

  • If you have difficulty swallowing the capsule:
    • 1) Carefully open the capsule over a glass of still water and pour the contents into it (the granules). Do not use any other liquids.
    • 2) Stir. The solution should be taken immediately or within 30 minutes of preparation. Always stir the solution just before drinking it.
    • 3) To ensure that all the medicine is taken, fill the glass with water to about half, stir, and drink the liquid. The undissolved particles contain the medicine, do not chew or crush them.
  • If you are unable to swallow, the contents of the capsule can be dissolved in water and given through a syringe into the stomach.

Use in children under 12 years of age

Helides should not be used in children under 12 years of age. In children aged 1 to 11 years, a different pharmaceutical form available on the market should be used (for further information, consult your doctor or pharmacist).

Elderly patients

In elderly patients, there is no need to adjust the dose.

What to do if you take more Helides than you should

If you have taken more Helides than you should, contact your doctor or pharmacist immediately.

What to do if you forget to take Helides

  • Take the missed dose as soon as possible. However, if it is almost time for the next dose, do not take the missed dose.
  • Do not take a double dose to make up for the missed dose.

If you have any further questions on the use of this medicine, ask your doctor or pharmacist.

4. Possible side effects

Like all medicines, this medicine can cause side effects, although not everybody gets them.

If you experience any of the following serious side effects, stop taking Helides and contact your doctor immediately:

  • Yellow skin, dark urine, and general tiredness may be signs of liver disease. These side effects are rare and may affect up to 1 in 1000 people.
  • Sudden onset of wheezing, swelling of the lips, tongue, and throat or body, rash, fainting, or difficulty swallowing (severe allergic reaction). These side effects are rare and may affect up to 1 in 1000 people.
  • Sudden onset of severe rash or blistering or peeling of the skin. This may happen even after several weeks of treatment. It can also occur in association with high fever and aching of the joints (multi-forme erythema, Stevens-Johnson syndrome, toxic epidermal necrolysis, or drug reaction with eosinophilia and systemic symptoms). These side effects are very rare and may affect up to 1 in 10,000 people.

Other side effects include:

Common (may affect up to 1 in 10 people)

  • Headache.
  • Gastrointestinal symptoms: diarrhea, abdominal pain, constipation, bloating (with gas).
  • Nausea or vomiting.
  • Mild stomach polyps.

Uncommon (may affect up to 1 in 100 people)

  • Swelling of the feet and ankles.
  • Sleep disturbances (insomnia).
  • Dizziness, tingling, numbness, and prickling sensations (paresthesia), drowsiness.
  • Vertigo of labyrinthine origin.
  • Dry mouth.
  • Changes in blood tests that check liver function.
  • Rash, urticaria, and itching.
  • Fractures of the hip, wrist, or spine (if Helides is taken in high doses and for a long time).

Rare (may affect up to 1 in 1000 people)

  • Blood disorders, such as reduced white blood cell count and platelet count. These can cause weakness, bruising, or make you more prone to infections.
  • Low sodium levels in the blood. This can cause weakness, vomiting, and cramps.
  • Agitation, confusion, or depression.
  • Changes in taste perception.
  • Visual disturbances, such as blurred vision.
  • Sudden onset of shortness of breath, difficulty breathing (bronchospasm).
  • Inflammation of the mouth.
  • Fungal infections, which can affect the intestines.
  • Liver disease, including jaundice, which can cause yellowing of the skin and whites of the eyes, dark urine, and tiredness.
  • Hair loss.
  • Skin rash that can occur after exposure to sunlight.
  • Joint pain or muscle pain.
  • General feeling of being unwell, lack of energy.
  • Increased sweating.

Very rare (may affect up to 1 in 10,000 people)

  • Changes in blood cell count, including agranulocytosis (lack of white blood cells).
  • Aggression.
  • Seeing, feeling, or hearing things that are not there (hallucinations).
  • Severe liver disease, leading to liver failure and brain disease.
  • Sudden onset of severe rash or blistering or peeling of the skin. These can occur in association with high fever and aching of the joints (multi-forme erythema, Stevens-Johnson syndrome, toxic epidermal necrolysis, or drug reaction with eosinophilia and systemic symptoms).
  • Muscle weakness.
  • Severe kidney disease.
  • Enlargement of the breasts in men.

Frequency not known (cannot be estimated from the available data)

  • If you have taken Helides for more than three months, it is possible that the level of magnesium in your blood may be reduced. Low magnesium levels can cause fatigue, involuntary muscle contractions, confusion, convulsions, dizziness, and rapid heartbeat. If you experience any of these symptoms, you should immediately inform your doctor. Low magnesium levels can lead to low potassium or calcium levels in the blood. Your doctor may recommend regular magnesium level tests.
  • Intestinal inflammation (leading to diarrhea).
  • Rash that can occur with joint pain.

Very rarely, Helides may affect the white blood cells, leading to impaired immunity. If you experience an infection with symptoms such as fever with a severely deteriorated general condition or fever with local infection symptoms, such as pain in the neck, throat, or mouth, as well as problems urinating, you should immediately consult your doctor to rule out a decrease in white blood cell count (agranulocytosis) by performing a blood test. You must inform your doctor about any medicines you are currently taking.

Reporting side effects

If you experience any side effects, including any not listed in this leaflet, please tell your doctor, pharmacist, or nurse. Side effects can be reported directly to the Department of Drug Adverse Reaction Monitoring, Office for Registration of Medicinal Products, Medical Devices, and Biocidal Products, Al. Jerozolimskie 181C, 02-222 Warsaw, tel.: 22 49-21-301, fax: 22 49-21-309, website: https://smz.ezdrowie.gov.pl.
Side effects can also be reported to the marketing authorization holder.
By reporting side effects, you can help provide more information on the safety of this medicine.

5. How to store Helides

  • Keep this medicine out of the sight and reach of children.
  • Do not store above 25°C.
  • Do not use this medicine after the expiry date stated on the carton or blister after EXP. The expiry date refers to the last day of that month.
  • This medicine should be stored in its original packaging (blister packs) to protect it from moisture.
  • Medicines should not be disposed of via wastewater or household waste. Ask your pharmacist how to dispose of medicines no longer required. These measures will help protect the environment.

6. Contents of the pack and other information

What Helides contains

  • The active substance of Helides is esomeprazole. One capsule of Helides contains 20 mg or 40 mg of esomeprazole (as esomeprazole magnesium dihydrate).
  • The other ingredients are: Capsule contents: sucrose, pellets (sucrose and maize starch), hypromellose, dimethicone emulsion 35% (containing dimethicone, propyl parahydroxybenzoate (E216), methyl parahydroxybenzoate (E218), sorbic acid, sodium benzoate, polyethylene glycol, sorbitan monolaurate, octoxynol, propylene glycol), polysorbate 80, mannitol, diacetylated monoglycerides, talc, methacrylic acid - ethyl acrylate copolymer (1:1), dispersion 30% (containing methacrylic acid - ethyl acrylate copolymer, sodium lauryl sulfate, and polysorbate 80), triethyl citrate, and macrogol stearate. Gelatin capsule: Gelatin, yellow iron oxide (E172), and titanium dioxide (E171).

Ink: black
Iron oxide black (E172) and shellac

What Helides looks like and contents of the pack

Helides 20 mg capsules have a non-transparent (yellow) cap and a non-transparent (white) body. The inscription "20 mg" is printed on both the cap and the body.
Helides 40 mg capsules have a non-transparent (yellow) cap and a non-transparent (yellow) body. The inscription "40 mg" is printed on both the cap and the body.
Pack sizes (blister packs):
20 mg: 14, 28, or 56 capsules.
40 mg: 7, 14, 28, or 56 capsules.
Not all pack sizes may be marketed.

Marketing authorization holder

Zentiva k.s.
U kabelovny 130
Dolní Měcholupy, 102 37
Prague 10, Czech Republic

Manufacturer

ETHYPHARM
Z.I de Saint-Arnoult
28170 Châteauneuf-en-Thymerais
France
ETHYPHARM
Chemin de la Poudrière
76120 Grand-Quevilly
France
S.C. Zentiva S.A.
B-dul Theodor Pallady nr. 50, sector 3,
Bucharest, cod 032266
Romania

For further information on this medicine, please contact:

Zentiva Polska Sp. z o.o.
Bonifraterska 17
00-203 Warsaw
Phone: +48 22 375 92 00
Date of last revision of the leaflet:October 2023

Alternatives to Helides in other countries

The best alternatives with the same active ingredient and therapeutic effect.

Alternative to Helides in Spain

Dosage form: TABLET, 40 mg
Active substance: esomeprazole
Manufacturer: Teva Pharma S.L.U.
Prescription required
Dosage form: TABLET, 20 mg
Active substance: esomeprazole
Manufacturer: Teva Pharma S.L.U.
Prescription required
Dosage form: CAPSULE, 40 mg
Active substance: esomeprazole
Prescription required
Dosage form: CAPSULE, 20 mg
Active substance: esomeprazole
Prescription required
Dosage form: CAPSULE, 20 mg
Active substance: esomeprazole
Prescription not required
Dosage form: TABLET, 40 mg
Active substance: esomeprazole
Manufacturer: Farmalider S.A.
Prescription required

Alternative to Helides in Ukraine

Dosage form: lyophilizate, 40 mg in 1 or 10 vials
Active substance: esomeprazole
Prescription required
Dosage form: lyophilizate, 40 mg, 1 vial
Active substance: esomeprazole
Manufacturer: Mefar Ilac San. A.S.
Prescription required
Dosage form: tablets, 40 mg
Active substance: esomeprazole
Prescription required
Dosage form: tablets, 20 mg
Active substance: esomeprazole
Prescription required
Dosage form: powder, 40 mg
Active substance: esomeprazole
Prescription required
Dosage form: tablets, 40 mg
Active substance: esomeprazole
Prescription required

Online doctors for Helides

Discuss dosage, side effects, interactions, contraindications, and prescription renewal for Helides – subject to medical assessment and local rules.

5.0(102)
Doctor

Alina Tsurkan

Family medicine12 years of experience

Dr. Alina Tsurkan is a licensed family medicine physician based in Portugal, offering online consultations for adults and children. She provides professional primary care, with a focus on prevention, accurate diagnosis, and long-term management of acute and chronic conditions.

Dr. Tsurkan supports patients with a wide range of health issues, including:

  • Respiratory infections: cold, flu, bronchitis, pneumonia, and lingering coughs.
  • ENT conditions: sinusitis, tonsillitis, otitis (ear infections), sore throat, allergic rhinitis.
  • Eye conditions: allergic or infectious conjunctivitis, red eyes, irritation.
  • Digestive issues: acid reflux (GERD), gastritis, irritable bowel syndrome (IBS), constipation, bloating, nausea.
  • Urinary and reproductive health: urinary tract infections (UTIs), cystitis, prevention of recurrent infections.
  • Chronic diseases: hypertension, elevated cholesterol, weight management.
  • Neurological complaints: headaches, migraines, sleep disturbances, fatigue, general weakness.
  • Children’s health: fever, infections, digestive issues, follow-ups, vaccination guidance.

She also provides:

  • IMT medical certificates for driving licence exchange in Portugal.
  • Personalised preventive care and wellness consultations.
  • Interpretation of test results and medical reports.
  • Follow-up care and medication review.
  • Support in managing multiple coexisting conditions.
  • Remote prescription management and medical documentation.

Dr. Tsurkan’s approach is evidence-based and holistic. She works closely with each patient to develop an individualised care plan that addresses both symptoms and root causes. Her goal is to empower patients to take control of their health and maintain well-being through lifestyle adjustments, routine check-ups, and early intervention.

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Svetlana Kovalenko

Family medicine14 years of experience

Dr Svetlana Kovalenko is a family medicine doctor with over 14 years of experience and a medical degree from Kharkiv National Medical University. She offers online consultations for adults, supporting patients with both acute and chronic conditions, preventive care, and personalised medical advice.

What patients commonly consult her for:

  • High blood pressure, type 2 diabetes, cholesterol management
  • Cold and flu symptoms: fever, cough, sore throat
  • Fatigue, sleep problems, headaches, general discomfort
  • Ongoing care for chronic conditions and medication review
  • Help interpreting test results and lab reports
  • Preventive check-ups and advice on healthy lifestyle habits

Dr Kovalenko combines evidence-based practice with a respectful, patient-centred approach. She takes time to explain, listens attentively, and helps each person make confident, informed decisions about their health.

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Tomasz Grzelewski

Dermatology20 years of experience

Dr Tomasz Grzelewski is an MD, PhD specialist in allergy, paediatrics, general practice and sports medicine, with a clinical focus on dermatology, endocrinology, allergology and sports-related health. He has more than 20 years of clinical experience and completed his medical training at the Medical University of Łódź, where he defended his PhD thesis with distinction. His doctoral research was recognised by the Polish Society of Allergology for its innovative contribution to the field. Throughout his career, he has gained extensive expertise in diagnosing and managing a wide range of allergic and paediatric conditions, including modern allergen desensitisation techniques.

For five years, Dr Grzelewski served as the Head of two paediatric departments in Poland, managing complex clinical cases and leading multidisciplinary teams. He also worked in medical centres in the United Kingdom, gaining experience across both primary care and specialist environments. With over a decade of telemedicine experience, he has provided online consultations across Europe and is valued for his clear, structured and evidence-based medical guidance.

Dr Grzelewski is actively involved in clinical programmes focused on modern anti-allergic therapies. As a Principal Investigator, he leads research projects on sublingual and oral allergen desensitisation, supporting evidence-based progress in allergy treatment for both children and adults.

In addition to his background in allergology and paediatrics, he completed dermatology studies through the Cambridge Education Group (Royal College of Physicians of Ireland) and a Clinical Endocrinology course at Harvard Medical School. This advanced training enhances his ability to manage skin manifestations of allergies, atopic conditions, urticaria, endocrine-related symptoms and complex immunological reactions.

Patients commonly seek his care for:

  • seasonal and perennial allergies
  • allergic rhinitis and chronic nasal symptoms
  • asthma and breathing difficulties
  • food and medication allergies
  • urticaria, atopic dermatitis and skin reactions
  • recurrent infections in children
  • sports-related health questions
  • general family medicine concerns
Dr Tomasz Grzelewski is known for his clear communication style, structured medical approach and ability to explain treatment options in a concise and accessible way. His multidisciplinary background across allergy, paediatrics, dermatology and endocrinology allows him to provide safe, up-to-date and comprehensive care for patients of all ages.
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Lina Travkina

Family medicine12 years of experience

Dr. Lina Travkina is a licensed family and preventive medicine doctor based in Italy. She provides online consultations for adults and children, supporting patients across all stages of care – from acute symptom management to long-term health monitoring and prevention.

Areas of medical care include:

  • Respiratory conditions: colds, flu, acute and chronic bronchitis, mild to moderate pneumonia, bronchial asthma.
  • ENT and eye conditions: sinusitis, tonsillitis, pharyngitis, otitis, infectious and allergic conjunctivitis.
  • Digestive issues: gastritis, acid reflux (GERD), IBS, dyspepsia, bloating, constipation, diarrhoea, functional bowel symptoms, intestinal infections.
  • Urological and infectious diseases: acute and recurrent cystitis, bladder and kidney infections, prevention of recurrent UTIs, asymptomatic bacteriuria.
  • Chronic conditions: hypertension, diabetes, hypercholesterolemia, metabolic syndrome, thyroid disorders, excess weight.
  • Neurological and general symptoms: headache, migraine, dizziness, fatigue, sleep disturbances, reduced concentration, anxiety, asthenia.
  • Chronic pain support: back, neck, joint, and muscle pain, tension syndromes, pain associated with osteochondrosis and chronic conditions.

Additional care areas:

  • Preventive consultations and check-up planning.
  • Medical advice and follow-up consultations.
  • Test interpretation and diagnostic guidance.
  • Structured support for undiagnosed complaints.
  • Second opinion on diagnoses and treatment plans.
  • Nutritional and lifestyle support for vitamin deficiencies, anaemia, metabolic issues.
  • Post-operative recovery support and pain management.
  • Preconception counselling and postpartum support.
  • Immunity support and strategies to reduce frequency of infections.

Dr. Travkina combines evidence-based medicine with an attentive, personalised approach. Her consultations focus not only on treatment, but also on prevention, recovery, and long-term wellbeing.

If during the consultation it becomes clear that your case requires in-person assessment or specialised care outside of her scope, the session will be terminated and the payment fully refunded.

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Doctor

Antonio Cayatte

General medicine43 years of experience

Dr Antonio Cayatte is a physician in General and Acute Medicine with over 30 years of experience across clinical care, medical research, and education. He offers online consultations for adults with a wide range of symptoms, both acute and chronic.

His clinical background includes:

  • assessment of sudden or unclear symptoms
  • ongoing care for chronic conditions
  • follow-up after hospital discharge
  • interpretation of test results
  • medical support while abroad
Dr Cayatte earned his degree from the University of Lisbon and taught internal medicine at Boston University School of Medicine. He holds active medical registrations in both Portugal and the UK and is a Fellow of the American Heart Association.

Consultations are available in English and Portuguese. Patients value his clarity, professionalism, and balanced approach to evidence-based care.

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Doctor

Jonathan Marshall Ben Ami

Family medicine8 years of experience

Dr. Jonathan Marshall Ben Ami is a licensed family medicine doctor in Spain. He provides comprehensive care for adults and children, combining general medicine with emergency care expertise to address both acute and chronic health concerns.

Dr. Ben Ami offers expert diagnosis, treatment, and follow-up for:

  • Respiratory infections (cold, flu, bronchitis, pneumonia).
  • ENT conditions such as sinusitis, ear infections, and tonsillitis.
  • Digestive issues including gastritis, acid reflux, and irritable bowel syndrome (IBS).
  • Urinary tract infections and other common infections.
  • Management of chronic diseases: high blood pressure, diabetes, thyroid disorders.
  • Acute conditions requiring urgent medical attention.
  • Headaches, migraines, and minor injuries.
  • Wound care, health check-ups, and ongoing prescriptions.

With a patient-focused and evidence-based approach, Dr. Ben Ami supports individuals at all stages of life — offering clear medical guidance, timely interventions, and continuity of care.

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€55
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Doctor

Andrei Popov

General medicine6 years of experience

Dr. Andrei Popov is a licensed pain management specialist and general practitioner based in Spain. He provides expert online care for adults dealing with both chronic and acute pain, as well as a wide range of everyday health concerns.

He specialises in diagnosing and treating pain conditions that affect quality of life, including:

  • Chronic pain lasting more than 3 months.
  • Migraines and recurring headaches.
  • Neck, back, lower back, and joint pain.
  • Post-traumatic pain following injury or surgery.
  • Nerve-related pain, fibromyalgia, and neuralgia.
In addition to pain management, Dr. Popov helps patients with:
  • Respiratory infections (colds, bronchitis, pneumonia).
  • High blood pressure and metabolic conditions such as diabetes.
  • Preventive care and routine health check-ups.

Online consultations last up to 30 minutes and include a detailed symptom review, personalised treatment planning, and medical follow-up when needed.

Dr. Popov’s approach is rooted in evidence-based medicine, combined with individualised care tailored to each patient’s history, lifestyle, and clinical needs.

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€80
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Doctor

Tetiana Fedoryshyn

General medicine29 years of experience

Dr Tetiana Fedoryshyn is a senior general practitioner, certified nutritionist, and psychologist with over 29 years of clinical experience. She combines classical internal medicine with modern approaches in lifestyle medicine, functional nutrition, and emotional health support.

Her focus is on helping patients regain health through deep understanding of symptoms, personalised nutrition plans, and evidence-based correction of deficiencies, stress-related conditions, and metabolic imbalances. Dr Fedoryshyn works with adults experiencing chronic conditions, fatigue, hormonal disruption, and post-stress exhaustion.

She integrates medical analysis, psychological insight, and real-life behaviour change tools to offer treatment plans tailored to each patient’s biochemistry, mental state, and lifestyle.

Main areas of practice:

  • Chronic condition management and medical counselling
  • Weight loss programmes based on metabolic profiling
  • Diagnosis and treatment of micronutrient deficiencies
  • Recovery from stress, burnout, and hormonal imbalances
  • Emotional support and psychosomatic symptom care
Her approach is never one-size-fits-all – each consultation begins with a deep dive into your unique health history, test results, and emotional landscape. Consultations are available in Ukrainian, Polish, and Russian.
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Doctor

Anna Biriukova

General medicine5 years of experience

Dr Anna Biriukova is an internal medicine doctor with clinical experience in cardiology, endocrinology, and gastroenterology. She provides online consultations for adults, offering expert medical support for heart health, hormonal balance, digestive issues, and general internal medicine.

Cardiology – Diagnosis and treatment of:

  • High blood pressure, blood pressure fluctuations, and cardiovascular risk prevention.
  • Chest pain, shortness of breath, arrhythmias (tachycardia, bradycardia, palpitations).
  • Leg swelling, chronic fatigue, reduced exercise tolerance.
  • EKG interpretation, lipid profile evaluation, cardiovascular risk assessment (heart attack, stroke).
  • Post-COVID-19 cardiac monitoring and care.
Endocrinology – Diabetes, thyroid, metabolism:
  • Diagnosis and management of type 1 and type 2 diabetes, and prediabetes.
  • Individual treatment plans including oral medications and insulin therapy.
  • GLP-1 therapy– modern pharmacological treatment for weight management and diabetes control, including drug selection, monitoring, and safety follow-up.
  • Thyroid disorders – hypothyroidism, hyperthyroidism, autoimmune thyroid diseases (Hashimoto’s, Graves’ disease).
  • Metabolic syndrome – obesity, lipid disorders, insulin resistance.
Gastroenterology – Digestive health:
  • Abdominal pain, nausea, heartburn, gastroesophageal reflux (GERD).
  • Stomach and intestinal conditions: gastritis, irritable bowel syndrome (IBS), indigestion.
  • Management of chronic digestive disorders and interpretation of tests (endoscopy, ultrasound, labs).
General internal medicine and preventive care:
  • Respiratory infections – cough, colds, bronchitis.
  • Lab test analysis, therapy adjustments, medication management.
  • Adult vaccinations – planning, contraindications assessment.
  • Cancer prevention – screening strategies and risk assessment.
  • Holistic approach – symptom relief, complication prevention, and quality of life improvement.
Dr Biriukova combines internal medicine with specialist insight, offering clear explanations, personalised treatment plans, and comprehensive care tailored to each patient.
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€60
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Doctor

Maryna Kuznetsova

Cardiology16 years of experience

Dr Marina Kuznetsova is an internal medicine doctor and cardiologist with a PhD in medicine. She provides online consultations for adults with chronic and acute conditions, with a strong focus on cardiovascular health. Her approach is based on current clinical guidelines and evidence-based treatment strategies.

Areas of expertise:

  • dyslipidaemia and lipid metabolism disorders
  • prevention and management of atherosclerosis
  • blood pressure monitoring and antihypertensive therapy
  • arrhythmias: diagnosis, follow-up, and treatment adjustment
  • cardiovascular care and recovery support after Covid-19
Dr Kuznetsova helps patients manage cardiovascular risk factors, optimise long-term treatment, and gain clarity in complex health situations – all through accessible and structured online care.
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€50
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