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Helicid 40

Helicid 40

Ask a doctor about a prescription for Helicid 40

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Doctor

Tarek Agami

General medicine10 years of experience

Dr. Tarek Agami is a general practitioner registered in both Portugal and Israel, with broad experience in family and preventive medicine. He offers online consultations for adults and children, providing personalised support for primary care needs, chronic disease management, and everyday health concerns.

Dr. Agami received clinical training and worked in leading medical institutions in Israel (Kaplan Medical Center, Barzilai Medical Center, Wolfson Medical Center) and Portugal (European Healthcare City, Viscura Internacional, Hospital Dr. José Maria Grande, Hospital Vila Franca de Xira). His approach combines international medical standards with individualised attention to each patient.

Main areas of consultation:

  • Diagnosis and treatment of acute and chronic conditions (high blood pressure, diabetes, respiratory infections, cardiovascular symptoms)
  • Evaluation of symptoms and guidance on further diagnostic testing
  • Preventive check-ups and regular health monitoring
  • Medical support during travel or after relocation
  • Treatment adjustments and lifestyle recommendations based on your personal history
Dr. Agami provides medical support for patients using GLP-1 medications (such as Ozempic or Mounjaro) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Portugal and Israel.

Dr. Agami is committed to evidence-based, patient-centred care, ensuring that each person receives trusted medical support tailored to their health goals.

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This page is for general information. Consult a doctor for personal advice. Call emergency services if symptoms are severe.
About the medicine

How to use Helicid 40

Patient Information Leaflet: User Information

HELICID 40

40 mg, powder for solution for infusion
Omeprazole

Read the leaflet carefully before using the medicine, as it contains important information for the patient.

  • Keep this leaflet, you may need to read it again.
  • In case of any doubts, consult a doctor, pharmacist, or nurse.

Table of Contents of the Leaflet

  • 1. What is Helicid 40 and what is it used for
  • 2. Important information before using Helicid 40
  • 3. How to use Helicid 40
  • 4. Possible side effects
  • 5. How to store Helicid 40
  • 6. Contents of the pack and other information

1. What is Helicid 40 and what is it used for

Helicid 40 contains the active substance omeprazole. It belongs to a group of medicines called
“proton pump inhibitors”. Their action is to reduce the amount of acid produced in the stomach.
Helicid 40 in the form of powder for solution for intravenous infusion is used as an alternative to
oral treatment in adult patients in the following cases:

  • treatment of duodenal ulcer;
  • prevention of duodenal ulcer recurrence;
  • treatment of gastric ulcer;
  • prevention of gastric ulcer recurrence;
  • in combination with appropriate antibiotics, eradication therapy for Helicobacter pylori(H. pylori)in peptic ulcer disease;
  • treatment of gastric and duodenal ulcers associated with the use of non-steroidal anti-inflammatory drugs;
  • prevention of gastric and duodenal ulcers associated with the use of non-steroidal anti-inflammatory drugs in patients at risk of their occurrence;
  • treatment of reflux esophagitis;
  • long-term management of patients after healing of reflux esophagitis;
  • treatment of symptomatic gastroesophageal reflux disease;
  • treatment of Zollinger-Ellison syndrome.

2. Important information before using Helicid 40

When not to use Helicid 40:

if the patient is hypersensitive to omeprazole or any of the other ingredients of this medicine
(listed in section 6),
if the patient has been diagnosed with hypersensitivity to medicines containing other proton pump inhibitors
(e.g. pantoprazole, lansoprazole, rabeprazole, esomeprazole),
if the patient is taking a medicine containing nelfinavir (used to treat HIV infection).
Helicid 40 should not be used if any of the above situations apply to the patient.
In case of any doubts before receiving Helicid 40, consult a doctor or pharmacist.

Warnings and precautions

Before starting treatment with Helicid 40, discuss it with your doctor.
During treatment with Helicid 40, severe skin reactions have been reported, including Stevens-Johnson syndrome, toxic epidermal necrolysis, drug rash with eosinophilia and systemic symptoms (DRESS) and acute generalized exanthematous pustulosis (AGEP). If any symptoms of these severe skin reactions occur, stop using Helicid 40 and seek medical help immediately.
While taking omeprazole, kidney inflammation may occur. Symptoms may include decreased urine output or blood in the urine and (or) hypersensitivity reactions, such as fever, rash, and joint stiffness. The patient should report such symptoms to the treating doctor.
Helicid 40 may mask the symptoms of other diseases. Therefore, if any of the following symptoms occur before starting or during treatment with Helicid 40, consult a doctor immediately:

  • Unexplained weight loss and difficulty swallowing
  • Stomach pain or indigestion
  • Vomiting blood or black tarry stools
  • Severe or persistent diarrhea, as omeprazole is associated with a slight increase in the frequency of infectious diarrhea
  • Severe liver dysfunction
  • If the patient has ever had a skin reaction after taking a medicine that reduces stomach acid.

Before taking the medicine, inform the doctor about the planned specific blood test (chromogranin A concentration).
If the patient experiences a skin rash, especially in areas exposed to sunlight, they should inform the doctor as soon as possible, as it may be necessary to discontinue Helicid 40. The patient should also inform the doctor about any other adverse reactions, such as joint pain.
If Helicid 40 has been taken for more than three months, there is a possibility of decreased magnesium levels in the blood. Low magnesium levels may cause fatigue, involuntary muscle contractions, disorientation, seizures, dizziness, and rapid heartbeat. If any of these symptoms occur, inform the doctor immediately.
Low magnesium levels may lead to decreased potassium or calcium levels in the blood. The doctor may recommend regular blood tests to monitor magnesium levels.
When taking proton pump inhibitors like Helicid 40, especially for a period longer than one year, the risk of hip, wrist, or spine fractures may increase slightly. Inform the doctor if osteoporosis has been diagnosed or if corticosteroids are being taken (which may increase the risk of osteoporosis).

Helicid 40 and other medicines

Tell the doctor or pharmacist about all medicines the patient is currently taking or has recently taken, as well as any medicines planned to be taken. This includes medicines available without a prescription. It is important because Helicid 40 may affect the action of some other medicines, and some other medicines may affect the action of Helicid 40.
Do not take Helicid 40 if a medicine containing nelfinavir(used to treat HIV infection) is being taken.
Inform the doctor, nurse, or pharmacist if any of the following medicines are being taken:

  • Ketoconazole, itraconazole, posaconazole, or voriconazole (used to treat fungal infections).
  • Digoxin (used to treat heart rhythm disorders).
  • Diazepam (used to treat anxiety, to reduce muscle tension, or to treat epilepsy).
  • Phenytoin (used to treat epilepsy). If the patient is taking phenytoin, the doctor will need to monitor the patient's condition when starting or stopping Helicid 40.
  • Medicines used to reduce blood clotting, such as warfarin or other vitamin K antagonists. The doctor will need to monitor the patient's condition when starting or stopping Helicid 40.
  • Rifampicin (used to treat tuberculosis).
  • Atazanavir (used to treat HIV infection).
  • Tacrolimus (used in organ transplantation).
  • St. John's Wort ( Hypericum perforatum) (used to treat mild depression).
  • Cilostazol (used to treat intermittent claudication).
  • Saquinavir (used to treat HIV infection).
  • Clopidogrel (used to prevent blood clots).
  • Erlotinib (used to treat cancer).
  • Methotrexate (a chemotherapeutic agent used in high doses to treat cancer) - if the patient is taking methotrexate in high doses, the treating doctor may temporarily discontinue Helicid 40.

If the doctor has prescribed antibiotics amoxicillin and clarithromycin and Helicid 40 to treat ulcers caused by Helicobacter pyloriinfection, it is very important for the patient to inform the doctor about any other medicines being taken.

Pregnancy, breastfeeding, and fertility

If the patient is pregnant or breastfeeding, thinks they may be pregnant, or plans to have a child, they should consult a doctor or pharmacist before using this medicine.
Omeprazole passes into breast milk, but it is unlikely to affect the baby when used at therapeutic doses. The doctor will decide whether the patient can take Helicid 40 while breastfeeding.
Studies do not show an effect of omeprazole on fertility.

Driving and using machines

Helicid 40 does not affect the ability to drive or use tools and machines.
However, dizziness and vision disturbances (see section 4) may occur. If they occur, do not drive or use machines.

Helicid 40 contains sodium

This medicine contains less than 1 mmol of sodium (23 mg) per vial, which means it is considered "sodium-free".
This medicine should be diluted by a doctor or nurse according to the information provided at the end of this leaflet, see "Instructions". When calculating the total sodium content in the prepared, diluted solution, consider the sodium content from the diluent.
To get accurate information about the sodium content in the solution used for dilution, refer to the leaflet of the diluent used.

3. How to use Helicid 40

  • Helicid 40 can be administered to adults, including the elderly.
  • Experience with the use of Helicid 40 for intravenous administration in children is limited.

During administration of Helicid 40

  • Helicid 40 will be administered to the patient by a doctor, who will decide what dose the patient needs.
  • The medicine will be administered as an infusion into a vein.

Taking a higher dose of Helicid 40 than recommended

If the patient thinks they have received too much Helicid 40, they should talk to a doctor immediately.

4. Possible side effects

Like all medicines, this medicine can cause side effects, although not everybody gets them.

If any of the following rare but serious side effects occur, stop using Helicid 40 and contact a doctor immediately:

  • Sudden onset of wheezing, swelling of the lips, tongue, and throat, or body, rash, fainting, or difficulty swallowing (severe allergic reaction).
  • Redness of the skin with blistering or peeling. It can also cause large blisters and bleeding in the lips, eyes, mouth, nose, and genitals. This can be Stevens-Johnson syndrome or toxic epidermal necrolysis.
  • Widespread rash, high fever, and enlarged lymph nodes (DRESS or drug hypersensitivity syndrome).
  • Red, scaly, widespread rash with bumps under the skin and blisters, accompanied by fever. Symptoms usually appear at the beginning of treatment (acute generalized exanthematous pustulosis).
  • Yellowing of the skin, dark urine, and fatigue, which can be symptoms of liver dysfunction.

Other side effects include:

Common side effects (may affect up to 1 in 10 people):

  • Headache
  • Effects on the stomach or intestines: diarrhea, stomach pain, constipation, gas (bloating), mild gastric polyps
  • Nausea or vomiting

Uncommon side effects (may affect up to 1 in 100 people):

  • Swelling of the feet and ankles
  • Sleep disturbances (insomnia)
  • Dizziness, feeling of tingling and numbness, feeling of drowsiness
  • Feeling of spinning (vertigo [balance disorders])
  • Changes in liver function test results
  • Skin rash, urticaria, and itching
  • General feeling of being unwell and lack of energy
  • Fractures of the hip, wrist, or spine (see section 2 "Warnings and precautions")

Rare side effects (may affect up to 1 in 1,000 people):

  • Blood disorders, such as decreased white blood cell or platelet count. This can lead to weakness, easier bruising, or increased risk of infection
  • Allergic reactions, sometimes very severe, including swelling of the lips, tongue, and throat, fever, wheezing
  • Low sodium levels in the blood. This can lead to weakness, vomiting, and muscle cramps
  • Feeling of agitation, confusion, or depression
  • Changes in taste
  • Vision problems, such as blurred vision
  • Sudden onset of wheezing or shortness of breath (bronchospasm)
  • Dry mouth
  • Oral mucositis
  • Infection known as "thrush", which can affect the intestines and is caused by fungi
  • Colitis (leading to diarrhea)
  • Liver disorders, including jaundice, which can cause yellowing of the skin, dark urine, and fatigue
  • Hair loss (alopecia)
  • Skin rash during sun exposure
  • Joint pain (arthralgia) or muscle pain (myalgia)
  • Severe kidney problems (interstitial nephritis)
  • Increased sweating

Very rare side effects (may affect less than 1 in 10,000 people):

  • Changes in blood morphology, including agranulocytosis (lack of white blood cells)
  • Aggression
  • Seeing, feeling, or hearing things that are not there (hallucinations)
  • Severe liver disorders leading to liver failure and encephalopathy
  • Sudden onset of severe rash or blistering of the skin or peeling. It can be accompanied by high fever and joint pain (erythema multiforme, Stevens-Johnson syndrome, toxic epidermal necrolysis)
  • Muscle weakness
  • Breast enlargement in men

Side effects with unknown frequency (frequency cannot be estimated from available data):

  • Hypomagnesemia
  • Rash that may be accompanied by joint pain.

In very rare cases, critically ill patients receiving omeprazole by intravenous infusion, especially in high doses, have reported irreversible visual impairment, but a causal relationship between these disorders and the use of the medicine has not been established.
In very rare cases, Helicid 40 may affect the white blood cell count, leading to immune system disorders. If the patient experiences an infection with symptoms such as fever with a significant deterioration in general well-being or fever with signs of local infection such as neck, throat, or mouth pain, or difficulty urinating, they should consult a doctor as soon as possible to rule out a possible white blood cell disorder (agranulocytosis) based on blood test results. It is essential for the patient to inform the doctor about the medicine being taken.
The patient should not be concerned about the list of possible side effects mentioned above.
It is possible that the patient will not experience any of them.

Reporting side effects

If any side effects occur, including any not listed in the leaflet, inform a doctor, pharmacist, or nurse. Side effects can be reported directly to the Department of Drug Safety Monitoring of the Office for Registration of Medicinal Products, Medical Devices, and Biocidal Products, Al. Jerozolimskie 181C, 02-222 Warsaw, tel.: 22 49-21-301, fax: 22 49-21-309, website: https://smz.ezdrowie.gov.pl
Side effects can also be reported to the marketing authorization holder or its representative in Poland.
Reporting side effects will help gather more information on the safety of the medicine.

5. How to store Helicid 40

Keep the medicine out of the sight and reach of children.
Do not use this medicine after the expiry date stated on the carton. The expiry date refers to the last day of the month.
Store in a temperature below 25°C, in the original packaging.
Vials removed from the carton should be protected from light or stored for up to 24 hours under normal indoor lighting conditions.
Shelf life after reconstitution:
The infusion solution prepared using a 9 mg/mL (0.9%) sodium chloride solution should be used within 12 hours of preparation.
The infusion solution prepared using a 50 mg/mL (5%) glucose solution should be used within 6 hours of preparation.
From a microbiological point of view, the product should be used immediately after reconstitution, unless it has been prepared in controlled and validated aseptic conditions.
Medicines should not be disposed of via wastewater or household waste. Ask a pharmacist how to dispose of unused medicines. This will help protect the environment.

6. Contents of the pack and other information

What Helicid 40 contains

The active substance of the medicine is omeprazole in the form of sodium omeprazole salt in an amount equivalent to 40 mg of omeprazole.
Other ingredients are: disodium edetate dihydrate, sodium hydroxide.

What Helicid 40 looks like and contents of the pack

Helicid 40 powder for solution for infusion (powder for infusion) is supplied in vials.
A solution is prepared from the dry powder in the vial, which is then administered to the patient.
Pack sizes: Vials 1x40 mg.

Marketing authorization holder

Zentiva k.s., U kabelovny 130, Dolní Měcholupy, 102 37 Prague 10, Czech Republic

Manufacturer

Zentiva k.s., U kabelovny 130, Dolní Měcholupy, 102 37 Prague 10, Czech Republic
MediPharm, a.s, Kpt. Nálepku 2, 08271 Lipany, Slovak Republic
To obtain more detailed information, contact the local representative of the marketing authorization holder:
Zentiva Polska Sp. z o.o.
Bonifraterska 17

  • 00 - 203 Warsaw Tel.: + 48 22 375 92 00

Date of last revision of the leaflet: -----------------------------------------------------------------------------------------------------------------------

The following information is intended for healthcare professionals only:
Instructions
The entire contents of each vial should be dissolved in approximately 5 mL and then immediately diluted to 100 mL. For reconstitution, use either a 9 mg/mL (0.9%) sodium chloride solution for infusion or a 50 mg/mL (5%) glucose solution for infusion. The stability of omeprazole is affected by the pH of the infusion solution, and therefore, no other solvents or volumes other than those specified should be used for reconstitution or dilution.
Preparation of the solution

  • 1. Using a syringe, draw 5 mL of infusion solution from a 100 mL bottle or bag.
  • 2. Introduce this volume into the vial containing the lyophilized omeprazole, mix thoroughly until the omeprazole is completely dissolved.
  • 3. Draw the omeprazole solution back into the syringe.
  • 4. Transfer the solution to the infusion bag or bottle.
  • 5. Repeat steps 1-4 to ensure that all of the omeprazole is transferred from the vial to the infusion bag or bottle.

Alternative preparation for infusion in flexible containers

  • 1. Use a double-ended transfer needle and connect it to the injection port of the infusion bag. Connect the other end of the needle to the vial containing the lyophilized omeprazole.
  • 2. Dissolve the omeprazole by pumping the infusion solution back and forth between the infusion bag and the vial.
  • 3. Ensure that all of the omeprazole is dissolved.

The infusion solution must be administered intravenously over 20-30 minutes.

Alternatives to Helicid 40 in other countries

The best alternatives with the same active ingredient and therapeutic effect.

Alternative to Helicid 40 in Spain

Dosage form: CAPSULE, Omeprazole 20 mg
Active substance: omeprazole
Prescription not required
Dosage form: INJECTABLE PERFUSION, 40 mg
Active substance: omeprazole
Prescription required
Dosage form: INJECTABLE INFUSION, 40 mg
Active substance: omeprazole
Prescription required
Dosage form: CAPSULE, 20 mg
Active substance: omeprazole
Prescription required
Dosage form: CAPSULE, 20 mg
Active substance: omeprazole
Prescription required
Dosage form: CAPSULE, 40 mg
Active substance: omeprazole
Prescription required

Alternative to Helicid 40 in Ukraine

Dosage form: powder, 40 mg in 1 or 10 vials
Active substance: omeprazole
Prescription required
Dosage form: powder, 40 mg
Active substance: omeprazole
Manufacturer: ANFARM HELLAS S.A.
Prescription required
Dosage form: lyophilizate, 40 mg; 1 vial
Active substance: omeprazole
Prescription required
Dosage form: powder, 40mg
Active substance: omeprazole
Manufacturer: ANFARM HELLAS S.A.
Prescription required
Dosage form: capsules, 20 mg, 7 capsules in a blister
Active substance: omeprazole
Manufacturer: KRKA, d.d., Novo mesto
Prescription required

Online doctors for Helicid 40

Discuss dosage, side effects, interactions, contraindications, and prescription renewal for Helicid 40 – subject to medical assessment and local rules.

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Doctor

Tarek Agami

General medicine10 years of experience

Dr. Tarek Agami is a general practitioner registered in both Portugal and Israel, with broad experience in family and preventive medicine. He offers online consultations for adults and children, providing personalised support for primary care needs, chronic disease management, and everyday health concerns.

Dr. Agami received clinical training and worked in leading medical institutions in Israel (Kaplan Medical Center, Barzilai Medical Center, Wolfson Medical Center) and Portugal (European Healthcare City, Viscura Internacional, Hospital Dr. José Maria Grande, Hospital Vila Franca de Xira). His approach combines international medical standards with individualised attention to each patient.

Main areas of consultation:

  • Diagnosis and treatment of acute and chronic conditions (high blood pressure, diabetes, respiratory infections, cardiovascular symptoms)
  • Evaluation of symptoms and guidance on further diagnostic testing
  • Preventive check-ups and regular health monitoring
  • Medical support during travel or after relocation
  • Treatment adjustments and lifestyle recommendations based on your personal history
Dr. Agami provides medical support for patients using GLP-1 medications (such as Ozempic or Mounjaro) as part of a weight loss strategy. He offers individualised treatment planning, regular follow-up, dose adjustment, and advice on combining medication with sustainable lifestyle changes. Consultations follow the medical standards accepted in Portugal and Israel.

Dr. Agami is committed to evidence-based, patient-centred care, ensuring that each person receives trusted medical support tailored to their health goals.

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  • Chest pain, shortness of breath, heart palpitations, high blood pressure
  • Hypertension control and cardiovascular disease prevention
  • Interpretation of ECG, blood tests, and Holter monitor results
  • Management of heart failure and coronary artery disease
  • General medical issues: infections, fever, fatigue, gastrointestinal symptoms
  • Guidance on diagnostics, treatment plans, and medication adjustments
Dr. Alhasan’s approach is based on thorough assessment, clear communication, and personalised care – helping patients understand their health and make informed decisions about their treatment.
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Duarte Meneses

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Dr. Duarte Meneses is a licensed family medicine and general practice doctor based in Portugal, with additional expertise in occupational health. He provides online consultations for adults, offering medical support for both acute symptoms and chronic health conditions.

  • Common symptoms such as fever, sore throat, cough, fatigue, or digestive issues
  • Chronic conditions including hypertension, diabetes, high cholesterol, and thyroid problems
  • Mental health concerns such as stress, sleep issues, anxiety, and burnout
  • Preventive care: health check-ups, lifestyle advice, and follow-up for existing conditions
  • Work-related health questions, sick leave documentation, and medical guidance for returning to work
Dr. Meneses graduated from the University of Beira Interior and has years of experience working with diverse patient populations. He is fluent in Portuguese, English, Spanish, and French.

His approach is friendly, clear, and focused on delivering practical medical advice tailored to each patient’s needs.

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  • Preventive and family medicine
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  • Chronic disease management: hypertension, diabetes, and more
  • Mental health support, anxiety, and counselling
  • Postoperative care and lab test interpretation
She has conducted research on the genetic background of stroke and is skilled in communicating with patients from diverse cultural backgrounds. Her approach combines clinical expertise with empathy and clear communication.
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Anastasiia Shalko

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Her work focuses on urgent, short-term medical concerns – situations where patients need quick guidance, symptom assessment and clear next steps. She helps people understand whether their symptoms require in-person evaluation, home management or a change in treatment. Common reasons for booking an online consultation include:

  • acute respiratory symptoms (cough, sore throat, runny nose, fever)
  • viral illnesses such as colds and seasonal infections
  • gastrointestinal complaints (nausea, diarrhoea, abdominal pain, gastroenteritis)
  • sudden changes in how a child or adult feels
  • questions about existing treatment and whether adjustments are needed
  • renewal of prescriptions when clinically appropriate
Dr. Shalko works specifically with urgent and short-term problems, providing practical recommendations and helping patients determine the safest next step. She explains symptoms clearly, guides patients through decision-making and offers straightforward medical advice for everyday acute issues.

She does not provide long-term management of chronic conditions, ongoing follow-up or comprehensive care plans for complex long-term illnesses. Her consultations are designed for acute symptoms, sudden concerns and situations where timely medical input is important.

With clinical experience in both paediatrics and general medicine, Dr. Shalko confidently supports adults and children. Her communication style is clear, simple and reassuring, helping patients feel informed and supported throughout the consultation.

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Tomasz Grzelewski

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Dr Tomasz Grzelewski is an MD, PhD specialist in allergy, paediatrics, general practice and sports medicine, with a clinical focus on dermatology, endocrinology, allergology and sports-related health. He has more than 20 years of clinical experience and completed his medical training at the Medical University of Łódź, where he defended his PhD thesis with distinction. His doctoral research was recognised by the Polish Society of Allergology for its innovative contribution to the field. Throughout his career, he has gained extensive expertise in diagnosing and managing a wide range of allergic and paediatric conditions, including modern allergen desensitisation techniques.

For five years, Dr Grzelewski served as the Head of two paediatric departments in Poland, managing complex clinical cases and leading multidisciplinary teams. He also worked in medical centres in the United Kingdom, gaining experience across both primary care and specialist environments. With over a decade of telemedicine experience, he has provided online consultations across Europe and is valued for his clear, structured and evidence-based medical guidance.

Dr Grzelewski is actively involved in clinical programmes focused on modern anti-allergic therapies. As a Principal Investigator, he leads research projects on sublingual and oral allergen desensitisation, supporting evidence-based progress in allergy treatment for both children and adults.

In addition to his background in allergology and paediatrics, he completed dermatology studies through the Cambridge Education Group (Royal College of Physicians of Ireland) and a Clinical Endocrinology course at Harvard Medical School. This advanced training enhances his ability to manage skin manifestations of allergies, atopic conditions, urticaria, endocrine-related symptoms and complex immunological reactions.

Patients commonly seek his care for:

  • seasonal and perennial allergies
  • allergic rhinitis and chronic nasal symptoms
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  • food and medication allergies
  • urticaria, atopic dermatitis and skin reactions
  • recurrent infections in children
  • sports-related health questions
  • general family medicine concerns
Dr Tomasz Grzelewski is known for his clear communication style, structured medical approach and ability to explain treatment options in a concise and accessible way. His multidisciplinary background across allergy, paediatrics, dermatology and endocrinology allows him to provide safe, up-to-date and comprehensive care for patients of all ages.
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Online consultations with Dr. Lokchiri are suitable for many situations when someone needs quick medical guidance, reassurance or a clear next step. Common reasons for booking include:

  • fever, chills, fatigue and viral symptoms
  • cough, sore throat, nasal congestion, breathing discomfort
  • bronchitis and mild asthma flare-ups
  • nausea, diarrhoea, abdominal pain, digestive infections
  • rashes, allergic reactions, redness, insect bites
  • muscle or joint pain, mild injuries, sprains
  • headache, dizziness, migraine symptoms
  • stress-related symptoms, sleep disturbances
  • questions about test results and treatment plans
  • management of chronic conditions in stable phases
Many patients reach out when symptoms appear suddenly and cause concern, when a child becomes unwell unexpectedly, when a rash changes or spreads, or when it’s unclear whether an in-person examination is necessary. His emergency medicine background is particularly valuable online, helping patients understand risk levels, identify warning signs and choose safe next steps.

Some situations are not suitable for online care. If a patient has loss of consciousness, severe chest pain, uncontrolled bleeding, seizures, major trauma or symptoms suggesting a stroke or heart attack, he will advise seeking immediate local emergency services. This improves safety and ensures patients receive the right level of care.

Dr. Lokchiri’s professional training includes:

  • Advanced Trauma Life Support (ATLS)
  • Basic and Advanced Cardiac Life Support (BLS/ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Prehospital Trauma Life Support (PHTLS)
  • eFAST and critical care transthoracic echocardiography
  • aviation medicine
He is an active member of several professional organisations, including the French Society of Emergency Medicine (SFMU), the French Association for Emergency Physicians (AMUF) and the Swiss Society of Emergency and Rescue Medicine (SGNOR). In consultations, he works with clarity and precision, helping patients understand their symptoms, possible risks and the safest treatment options.
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  • Chronic pain lasting more than 3 months.
  • Migraines and recurring headaches.
  • Neck, back, lower back, and joint pain.
  • Post-traumatic pain following injury or surgery.
  • Nerve-related pain, fibromyalgia, and neuralgia.
In addition to pain management, Dr. Popov helps patients with:
  • Respiratory infections (colds, bronchitis, pneumonia).
  • High blood pressure and metabolic conditions such as diabetes.
  • Preventive care and routine health check-ups.

Online consultations last up to 30 minutes and include a detailed symptom review, personalised treatment planning, and medical follow-up when needed.

Dr. Popov’s approach is rooted in evidence-based medicine, combined with individualised care tailored to each patient’s history, lifestyle, and clinical needs.

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€80
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December 1719:30
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5.0(17)
Doctor

Jonathan Marshall Ben Ami

Family medicine8 years of experience

Dr. Jonathan Marshall Ben Ami is a licensed family medicine doctor in Spain. He provides comprehensive care for adults and children, combining general medicine with emergency care expertise to address both acute and chronic health concerns.

Dr. Ben Ami offers expert diagnosis, treatment, and follow-up for:

  • Respiratory infections (cold, flu, bronchitis, pneumonia).
  • ENT conditions such as sinusitis, ear infections, and tonsillitis.
  • Digestive issues including gastritis, acid reflux, and irritable bowel syndrome (IBS).
  • Urinary tract infections and other common infections.
  • Management of chronic diseases: high blood pressure, diabetes, thyroid disorders.
  • Acute conditions requiring urgent medical attention.
  • Headaches, migraines, and minor injuries.
  • Wound care, health check-ups, and ongoing prescriptions.

With a patient-focused and evidence-based approach, Dr. Ben Ami supports individuals at all stages of life — offering clear medical guidance, timely interventions, and continuity of care.

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€55
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December 1815:30
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5.0(38)
Doctor

Yevgen Yakovenko

General surgery11 years of experience

Dr. Yevgen Yakovenko is a licensed surgeon and general practitioner in Spain and Germany. He specialises in general, paediatric, and oncological surgery, internal medicine, and pain management. He offers online consultations for adults and children, combining surgical precision with therapeutic support. Dr Yakovenko works with patients across different countries and provides care in Ukrainian, Russian, English, and Spanish.

Areas of medical expertise:

  • Acute and chronic pain: headaches, muscle and joint pain, back pain, abdominal pain, postoperative pain. Identifying the cause, selecting treatment, and creating a care plan.
  • Internal medicine: heart, lungs, gastrointestinal tract, urinary system. Management of chronic conditions, symptom control, second opinions.
  • Pre- and postoperative care: risk assessment, decision-making support, follow-up after surgery, rehabilitation strategies.
  • General and paediatric surgery: hernias, appendicitis, congenital conditions, both planned and urgent surgeries.
  • Injuries and trauma: bruises, fractures, sprains, soft tissue damage, wound care, dressing, referral when in-person care is required.
  • Oncological surgery: diagnosis review, treatment planning, and long-term follow-up.
  • Obesity treatment and weight management: a medical approach to weight loss, including assessment of underlying causes, evaluation of comorbidities, development of a personalised plan (nutrition, physical activity, pharmacotherapy if needed), and ongoing progress monitoring.
  • Imaging interpretation: analysis of ultrasound, CT, MRI, and X-ray results, surgical planning based on imaging data.
  • Second opinions and medical navigation: clarifying diagnoses, reviewing current treatment plans, helping patients choose the best course of action.

Experience and qualifications:

  • 12+ years of clinical experience in university hospitals in Germany and Spain.
  • International education: Ukraine – Germany – Spain.
  • Member of the German Society of Surgeons (BDC).
  • Certified in radiological diagnostics and robotic surgery.
  • Active participant in international medical conferences and research.

Dr Yakovenko explains complex topics in a clear, accessible way. He works collaboratively with patients to analyse health issues and make evidence-based decisions. His approach is grounded in clinical excellence, scientific accuracy, and respect for each individual.

If you are unsure about a diagnosis, preparing for surgery, or want to discuss your test results – Dr Yakovenko will help you evaluate your options and move forward with confidence.

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