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Cimevene

Cimevene

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Doctor

Hocine Lokchiri

General medicine20 years of experience

Dr. Hocine Lokchiri is a French consultant with over 20 years of experience in General and Emergency Medicine. He works with adults and children, helping patients with urgent symptoms, infections, sudden health changes and everyday medical concerns that require timely evaluation. His background includes clinical practice in France, Switzerland and the United Arab Emirates, which allows him to navigate different healthcare systems and manage a wide range of conditions with confidence. Patients value his calm, structured approach, clear explanations and evidence-based decision-making.

Online consultations with Dr. Lokchiri are suitable for many situations when someone needs quick medical guidance, reassurance or a clear next step. Common reasons for booking include:

  • fever, chills, fatigue and viral symptoms
  • cough, sore throat, nasal congestion, breathing discomfort
  • bronchitis and mild asthma flare-ups
  • nausea, diarrhoea, abdominal pain, digestive infections
  • rashes, allergic reactions, redness, insect bites
  • muscle or joint pain, mild injuries, sprains
  • headache, dizziness, migraine symptoms
  • stress-related symptoms, sleep disturbances
  • questions about test results and treatment plans
  • management of chronic conditions in stable phases
Many patients reach out when symptoms appear suddenly and cause concern, when a child becomes unwell unexpectedly, when a rash changes or spreads, or when it’s unclear whether an in-person examination is necessary. His emergency medicine background is particularly valuable online, helping patients understand risk levels, identify warning signs and choose safe next steps.

Some situations are not suitable for online care. If a patient has loss of consciousness, severe chest pain, uncontrolled bleeding, seizures, major trauma or symptoms suggesting a stroke or heart attack, he will advise seeking immediate local emergency services. This improves safety and ensures patients receive the right level of care.

Dr. Lokchiri’s professional training includes:

  • Advanced Trauma Life Support (ATLS)
  • Basic and Advanced Cardiac Life Support (BLS/ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Prehospital Trauma Life Support (PHTLS)
  • eFAST and critical care transthoracic echocardiography
  • aviation medicine
He is an active member of several professional organisations, including the French Society of Emergency Medicine (SFMU), the French Association for Emergency Physicians (AMUF) and the Swiss Society of Emergency and Rescue Medicine (SGNOR). In consultations, he works with clarity and precision, helping patients understand their symptoms, possible risks and the safest treatment options.
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Doctor

Alina Tsurkan

Family medicine12 years of experience

Dr. Alina Tsurkan is a licensed family medicine physician based in Portugal, offering online consultations for adults and children. She provides professional primary care, with a focus on prevention, accurate diagnosis, and long-term management of acute and chronic conditions.

Dr. Tsurkan supports patients with a wide range of health issues, including:

  • Respiratory infections: cold, flu, bronchitis, pneumonia, and lingering coughs.
  • ENT conditions: sinusitis, tonsillitis, otitis (ear infections), sore throat, allergic rhinitis.
  • Eye conditions: allergic or infectious conjunctivitis, red eyes, irritation.
  • Digestive issues: acid reflux (GERD), gastritis, irritable bowel syndrome (IBS), constipation, bloating, nausea.
  • Urinary and reproductive health: urinary tract infections (UTIs), cystitis, prevention of recurrent infections.
  • Chronic diseases: hypertension, elevated cholesterol, weight management.
  • Neurological complaints: headaches, migraines, sleep disturbances, fatigue, general weakness.
  • Children’s health: fever, infections, digestive issues, follow-ups, vaccination guidance.

She also provides:

  • IMT medical certificates for driving licence exchange in Portugal.
  • Personalised preventive care and wellness consultations.
  • Interpretation of test results and medical reports.
  • Follow-up care and medication review.
  • Support in managing multiple coexisting conditions.
  • Remote prescription management and medical documentation.

Dr. Tsurkan’s approach is evidence-based and holistic. She works closely with each patient to develop an individualised care plan that addresses both symptoms and root causes. Her goal is to empower patients to take control of their health and maintain well-being through lifestyle adjustments, routine check-ups, and early intervention.

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This page is for general information. Consult a doctor for personal advice. Call emergency services if symptoms are severe.
About the medicine

How to use Cimevene

Leaflet accompanying the packaging: information for the user

Warning! The leaflet should be kept. Information on the immediate packaging in a foreign language.

Cymevene

500 mg, powder for concentrate for solution for infusion

Ganciclovir

Before taking the medicine, you should carefully read the contents of the leaflet, as it contains important information for the patient.

  • The leaflet should be kept so that it can be read again if necessary.
  • In case of any doubts, you should consult a doctor, pharmacist, or nurse.
  • This medicine has been prescribed specifically for one person. It should not be given to others. The medicine may harm another person, even if the symptoms of their illness are the same.
  • If the patient experiences any side effects, including any side effects not listed in this leaflet, they should inform their doctor, pharmacist, or nurse. See section 4.

Table of contents of the leaflet

  • 1. What is Cymevene and what is it used for
  • 2. Important information before taking Cymevene
  • 3. How to take Cymevene
  • 4. Possible side effects
  • 5. How to store Cymevene
  • 6. Contents of the packaging and other information

1. What is Cymevene and what is it used for

What is Cymevene

The active substance of Cymevene is ganciclovir. It belongs to a group of antiviral medicines.

What is Cymevene used for

Cymevene is used to treat diseases caused by cytomegalovirus (CMV) in adult patients and adolescents aged 12 years and older with impaired immune system function. The medicine is also used to prevent CMV infections after organ transplantation or during chemotherapy in adults and children from birth.

  • CMV infection can affect any part of the body, including the retina of the eye - this means that the virus can cause vision problems.
  • The virus can cause disease in anyone, but it is a particular problem for people with weakened immune systems. In people with weakened immune systems, CMV can cause serious diseases. Weakened immune system can be caused by other diseases (e.g., AIDS) or medications (e.g., chemotherapy or immunosuppressive drugs).

2. Important information before taking Cymevene

When not to take Cymevene:

  • if the patient has been found to be hypersensitive to ganciclovir, valganciclovir, or any of the other ingredients of this medicine (listed in section 6),
  • during breastfeeding (see subsection "Breastfeeding"). Cymevene should not be taken if the patient is in any of the above situations. In case of doubts before taking Cymevene, the patient should consult a doctor, pharmacist, or nurse.

Warnings and precautions

Before starting treatment with Cymevene, the patient should discuss it with their doctor, pharmacist, or nurse if:

  • the patient has been found to be hypersensitive to acyclovir, valacyclovir, penciclovir, or famciclovir - medicines used to treat viral infections;
  • the patient has a low number of white blood cells, red blood cells, or platelets - before starting treatment and during treatment, the doctor will perform blood tests;
  • the patient has had problems with blood cell count due to taking medicines in the past;
  • the patient has kidney function disorders - it will be necessary to reduce the dose of the medicine and more frequently monitor the blood cell count during treatment;
  • the patient is undergoing radiation therapy. If any of the above points apply to the patient (or in case of doubts), before taking Cymevene, they should consult a doctor, pharmacist, or nurse.

Pay attention to side effects

Cymevene can cause certain serious side effects, which should be reported to the doctor immediately. The patient should pay attention to serious side effects listed in section 4 and inform their doctor if they experience any of these side effects while taking Cymevene - the doctor may recommend stopping Cymevene and the patient may require urgent treatment.

Lab tests

While taking Cymevene, the doctor will perform regular blood tests. This is to check if the dose of the medicine is suitable for the patient. During the first 2 weeks, blood tests will be performed frequently. Then, blood tests will be performed less frequently.

Children and adolescents

There is limited information on the safety and efficacy of Cymevene in the treatment of CMV disease in children under 12 years of age. Newborns and infants receiving Cymevene for the prevention of CMV disease will undergo regular blood tests.

Cymevene and other medicines

The patient should tell their doctor or pharmacist about all medicines they are currently taking or have recently taken, as well as any medicines they plan to take.
In particular, the patient should inform their doctor or pharmacist if they are taking any of the following medicines:

  • imipenem with cilastatin - used to treat bacterial infections;
  • pentamidine - used to treat parasitic infections or lung infections;
  • flucytosine, amphotericin B - used to treat fungal infections;
  • trimethoprim, trimethoprim and sulfamethoxazole, dapsone - used to treat bacterial infections;
  • probenecid - used to treat gout;
  • mycophenolate mofetil, cyclosporine, tacrolimus - used after organ transplantation;
  • vincristine, vinblastine, doxorubicin - used to treat cancer;
  • hydroxyurea - used to treat excessive red blood cell count (polycythemia), sickle cell anemia, and cancer;
  • didanosine, stavudine, zidovudine, tenofovir, or other medicines used to treat HIV infection;
  • adefovir or other medicines used to treat hepatitis B. If any of the above points apply to the patient (or in case of doubts), before taking Cymevene, they should consult a doctor or pharmacist.

Pregnancy, breastfeeding, and fertility

Pregnancy
Pregnant women should not take Cymevene unless the therapeutic benefits to the mother outweigh the potential risks to the unborn child.
If the patient is pregnant or thinks they may be pregnant, they should not take this medicine unless their doctor recommends it. Cymevene may harm the unborn child.
Contraception
Women should not become pregnant while taking this medicine. The medicine may harm the unborn child.
Women
Women of childbearing age should use contraception while taking Cymevene. Contraception should also be used for at least 30 days after stopping Cymevene.
Men
Men whose partners may become pregnant should use mechanical contraception (e.g., condoms) while taking Cymevene. Mechanical contraception should also be used for at least 90 days after stopping Cymevene.
If the patient's partner becomes pregnant while taking Cymevene, they should contact their doctor immediately.
Breastfeeding
Breastfeeding women should not take Cymevene. Breastfeeding should be stopped if the doctor decides that it is necessary to start taking Cymevene. Cymevene may pass into breast milk.
Fertility
Cymevene may have a harmful effect on fertility. Cymevene may cause temporary or permanent inhibition of sperm production. Patients planning to have children should discuss this with their doctor or pharmacist before starting Cymevene.

Driving and using machines

During treatment with Cymevene, drowsiness, dizziness, confusion, or tremors may occur. Patients who experience these symptoms should avoid driving vehicles and operating machines.

Cymevene contains sodium

Cymevene contains 43 mg of sodium (the main component of common salt) in a 500 mg vial. This corresponds to 2% of the maximum recommended daily intake of sodium in the diet for adults.

3. How to take Cymevene

This medicine should always be taken according to the doctor's or pharmacist's recommendations. In case of doubts, the patient should consult a doctor or pharmacist.
How to take the medicine
Cymevene is administered by a doctor or nurse. The medicine is administered through a tube inserted into a vein. This method of administration is called "intravenous infusion" and usually takes one hour.
The dose of Cymevene varies depending on the patient. The doctor will determine the size of the dose.
The dose of the medicine depends on:

  • the patient's body weight (in children, their height may also be taken into account),
  • age,
  • kidney function,
  • blood morphology,
  • the indication for which the medicine is used.

The frequency of taking Cymevene and the duration of treatment will also vary.

  • Treatment usually starts with one or two infusions per day.
  • If two infusions are taken per day, the duration of treatment will be up to 21 days.
  • Then, the doctor may prescribe one infusion per day.

Patients with kidney function disorders or blood disorders
If the patient has kidney function disorders or blood disorders, the doctor may recommend a lower dose of Cymevene and more frequent monitoring of the blood cell count during treatment.

Using a higher dose of Cymevene than recommended

In case of suspected overdose of Cymevene, the patient should contact their doctor or go to the hospital immediately. If a higher dose of the medicine is used, the following symptoms may occur:

  • abdominal pain, diarrhea, or vomiting,
  • tremors or seizures,
  • blood in the urine,
  • kidney or liver function disorders,
  • changes in blood morphology.

Stopping Cymevene

The patient should not stop taking Cymevene without consulting their doctor first.
In case of any further doubts about taking this medicine, the patient should consult a doctor, pharmacist, or nurse.

4. Possible side effects

Like all medicines, Cymevene can cause side effects, although not everybody gets them.
The following side effects may occur while taking this medicine:

Severe side effects

The patient should contact their doctor immediately if they experience any of the following severe side effects - the doctor may recommend stopping Cymevene and the patient may require urgent treatment:
Very common:may occur in more than 1 in 10 patients

  • low white blood cell count - with symptoms of infection, such as sore throat, mouth ulcers, or fever,
  • low red blood cell count - symptoms include shortness of breath, fatigue, palpitations, or pale skin.

Common:may occur in up to 1 in 10 patients

  • blood infection (sepsis) - symptoms include fever, chills, palpitations, confusion, and slurred speech,
  • low platelet count - symptoms include bleeding or bruising more easily than usual, blood in the urine or stool, or bleeding from the gums, which can be severe,
  • very low blood cell count,
  • pancreatitis - symptoms include severe abdominal pain radiating to the back,
  • seizures.

Uncommon:may occur in up to 1 in 100 patients

  • bone marrow failure,
  • hallucinations - seeing or hearing things that are not there,
  • thought and perception disorders, loss of contact with reality,
  • kidney function disorders.

Rare:may occur in up to 1 in 1000 patients

  • severe allergic reaction - symptoms may include redness, itching, swelling of the throat, face, lips, or mouth, difficulty swallowing or breathing.

The patient should inform their doctor immediately if they experience any of the above side effects.

Other side effects

The patient should inform their doctor, pharmacist, or nurse if they experience any of the following side effects:
Very common:may occur in more than 1 in 10 patients

  • thrush or oral thrush
  • upper respiratory tract infection (e.g., sinusitis, tonsillitis)
  • loss of appetite
  • headache
  • cough
  • shortness of breath
  • diarrhea
  • nausea or vomiting
  • abdominal pain
  • rash
  • fatigue
  • fever.

Common:may occur in up to 1 in 10 patients

  • flu
  • urinary tract infection - symptoms include fever, frequent urination, pain while urinating
  • skin and subcutaneous tissue infection
  • mild allergic reaction - symptoms may include redness, itching of the skin
  • weight loss
  • feeling depressed, anxious, or confused
  • difficulty sleeping
  • feeling weak or numb in the hands or feet, which can lead to balance disorders
  • disorders of touch, tingling, itching, burning, or stinging
  • taste changes
  • chills
  • eye inflammation (conjunctivitis), eye pain, and vision problems
  • ear pain
  • low blood pressure, which can cause dizziness or fainting
  • swallowing difficulties
  • constipation, gas, indigestion, stomach pain, abdominal bloating
  • mouth ulcers
  • abnormal liver and kidney test results
  • night sweats
  • itching, rash
  • hair loss
  • back pain, muscle or joint pain, muscle cramps
  • feeling dizzy, weak, or unwell
  • skin reaction at the injection site - e.g., inflammation, pain, and swelling.

Uncommon:may occur in up to 1 in 100 patients

  • feeling agitated
  • tremors, shakiness
  • deafness
  • irregular heartbeat
  • hives, dry skin
  • blood in the urine
  • male infertility - see section "Fertility"
  • chest pain.

Side effects in children and adolescents

Low blood cell count is more likely to occur in children, especially newborns and infants.

Reporting side effects

If side effects occur, including any side effects not listed in this leaflet, the patient should inform their doctor, pharmacist, or nurse. Side effects can be reported directly to the Department of Monitoring of Adverse Reactions to Medicinal Products of the Office for Registration of Medicinal Products, Medical Devices, and Biocidal Products
Al. Jerozolimskie 181C
02-222 Warsaw
phone: +48 (22) 49 21 301
fax: +48 (22) 49 21 309
website: https://smz.ezdrowie.gov.pl
Reporting side effects will help gather more information on the safety of the medicine.

5. How to store Cymevene

The medicine should be stored out of sight and reach of children.
Powder: no special storage precautions.
Do not use this medicine after the expiry date stated on the packaging. The expiry date refers to the last day of the month.
After preparation:

  • It has been shown that the chemical and physical stability of the prepared solution is maintained for 12 hours at 25°C after dissolution in water for injection.
  • Do not store in the refrigerator or freeze.
  • From a microbiological point of view, the prepared solution should be used immediately. If the medicine is not used immediately, the user is responsible for the storage period and conditions before use.
  • After dilution in infusion solutions (0.9% sodium chloride solution, 5% glucose solution, Ringer's solution, or Ringer's solution with lactate):
  • It has been shown that the chemical and physical stability of the solution is maintained for 24 hours at a temperature of 2°C to 8°C (do not freeze).
  • From a microbiological point of view, the prepared infusion solution of Cymevene should be used immediately. If it is not used immediately, the determination of the storage time and conditions of the prepared solution before use is the responsibility of the person administering the medicine and cannot be longer than 24 hours at a temperature of 2-8°C, unless the solution has been prepared and diluted in controlled, validated aseptic conditions.

Medicines should not be disposed of via wastewater or household waste. The patient should ask their pharmacist how to dispose of medicines that are no longer needed. This will help protect the environment.

6. Contents of the packaging and other information

What Cymevene contains

  • The active substance of Cymevene is ganciclovir. Each glass vial contains 500 mg of ganciclovir (as ganciclovir sodium). After reconstitution of the powder, 1 ml of the solution contains 50 mg of ganciclovir.
  • The other ingredients are sodium hydroxide and hydrochloric acid.

What Cymevene looks like and what the pack contains

Cymevene is a white or off-white powder for concentrate for solution for infusion, available in a 10 ml glass vial containing one dose, closed with a flip-off cap made of laminated/siliconized rubber and an aluminum cap, in a cardboard box.
The prepared solution of Cymevene has a color from colorless to light yellow.
The vials of Cymevene are available in packs containing 1 vial.
For more detailed information, the patient should contact the marketing authorization holder or the parallel importer.

Marketing authorization holder in the Czech Republic, the country of export:

CHEPLAPHARM Arzneimittel GmbH
Ziegelhof 24
17489 Greifswald
Germany

Manufacturer:

CHEPLAPHARM Arzneimittel GmbH
Ziegelhof 23-24
17489 Greifswald
Germany

Parallel importer:

Delfarma Sp. z o.o.
ul. Św. Teresy od Dzieciątka Jezus 111
91-222 Łódź

Repackaged by:

Delfarma Sp. z o.o.
ul. Św. Teresy od Dzieciątka Jezus 111
91-222 Łódź
Marketing authorization number in the Czech Republic, the country of export: 42/138/91-C

Parallel import authorization number: 59/14

This medicine is authorized in the Member States of the European Economic Area under the following names:

Cymevene:Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, Hungary, Ireland, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden, United Kingdom
Cymevene i.v.:Germany
Cymevan:France
Citovirax:Italy

Date of leaflet approval: 02.02.2024

[Information about the trademark]

The following information is intended for healthcare professionals only.

INSTRUCTIONS FOR PREPARATION AND HANDLING OF THE MEDICINE
Before prescribing the medicine, the patient should read the Summary of Product Characteristics.
Method of administration
Note:
Ganciclovir must be administered by intravenous infusion over 1 hour at a concentration not greater than 10 mg/ml. The medicine should not be administered by rapid intravenous infusion or rapid injection (bolus), as the resulting high concentrations in the blood may increase the toxicity of ganciclovir.
The medicine should not be administered by intramuscular or subcutaneous injection, as the high pH (~11) of the ganciclovir solution may cause severe tissue irritation.
Do not administer doses greater than recommended, increase the frequency of subsequent doses, or increase the infusion rate.
Cymevene is a powder for concentrate for solution for infusion. After preparation, Cymevene is a colorless or slightly yellowish solution, practically free from visible particles.
Intravenous infusion should be administered into a vein with adequate blood flow, preferably through a plastic catheter.

Handle Cymevene with care.

Due to the potential teratogenic and carcinogenic effects of Cymevene in humans, caution should be exercised when handling and preparing Cymevene solutions. Avoid inhaling the powder in the vials or direct contact of the solution with the skin or mucous membranes. Cymevene solutions have an alkaline pH (~11). In case of direct contact, the exposed area should be thoroughly washed with soap and water, and the eyes should be rinsed with running water.
Preparation of the concentrate

  • 1. Remove the flip-off cap and expose the central part of the rubber stopper. Draw up 10 ml of water for injection with a syringe, insert the needle through the center of the rubber stopper, and slowly inject the water into the vial, directing the needle toward the vial wall. Do not use water for injection containing preservatives such as parabens (parahydroxybenzoates), as they are incompatible with Cymevene.
  • 2. Gently swirl the vial to completely wet the medicine.
  • 3. Gently rotate/shake the vial for a few minutes to obtain a clear concentrate solution.
  • 4. Before dilution using a compatible solvent, the prepared concentrate solution should be carefully inspected to ensure that the medicine has dissolved and that it does not contain visible particles. The prepared solution of Cymevene has a color from colorless to light yellow.

Preparation of the diluted solution for infusion
From the vial with the Cymevene concentrate, draw up the dose suitable for the patient's body weight using a syringe and add it to the appropriate infusion solution. Add 100 ml of the diluent to the prepared solution. It is not recommended to administer the solution at a concentration greater than 10 mg/ml.
It has been shown that sodium chloride solution, 5% glucose solution, Ringer's solution, or Ringer's solution with lactate are chemically and physically compatible with Cymevene.
Cymevene should not be mixed with other medicines intended for intravenous administration.
The diluted solution should then be administered by intravenous infusion over 1 hour. The medicine should not be administered by intramuscular or subcutaneous injection, as the high pH (~11) of the ganciclovir solution may cause severe tissue irritation.
Disposal

The medicine is intended for single use only. Any unused remainder of the medicine or its waste should be disposed of in accordance with local regulations.

Alternatives to Cimevene in other countries

The best alternatives with the same active ingredient and therapeutic effect.

Alternative to Cimevene in Spain

Dosage form: INJECTABLE PERFUSION, 500 mg
Active substance: ganciclovir
Prescription required
Dosage form: INJECTABLE PERFUSION, 500 mg
Active substance: ganciclovir
Prescription required
Dosage form: INJECTABLE PERFUSION, 500 mg sodium ganciclovir
Active substance: ganciclovir
Prescription required
Dosage form: INJECTABLE PERFUSION, 100 mg
Active substance: remdesivir
Prescription required
Dosage form: TABLET, 450 mg
Active substance: valganciclovir
Manufacturer: Teva Pharma S.L.U.
Prescription required
Dosage form: TABLET, 450 mg
Active substance: valganciclovir
Manufacturer: Tarbis Farma S.L.
Prescription required

Alternative to Cimevene in Ukraine

Dosage form: lyophilizate, 500 mg
Active substance: ganciclovir
Manufacturer: Mefar Ilac San. A.S.
Prescription required
Dosage form: lyophilizate, 500 mg
Active substance: ganciclovir
Manufacturer: TOV "FARMEKS GRUP
Prescription required
Dosage form: lyophilizate, 500 mg, 1 vial
Active substance: ganciclovir
Manufacturer: F.Hoffmann-La Ros Ltd
Prescription required

Online doctors for Cimevene

Discuss dosage, side effects, interactions, contraindications, and prescription renewal for Cimevene – subject to medical assessment and local rules.

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Doctor

Hocine Lokchiri

General medicine20 years of experience

Dr. Hocine Lokchiri is a French consultant with over 20 years of experience in General and Emergency Medicine. He works with adults and children, helping patients with urgent symptoms, infections, sudden health changes and everyday medical concerns that require timely evaluation. His background includes clinical practice in France, Switzerland and the United Arab Emirates, which allows him to navigate different healthcare systems and manage a wide range of conditions with confidence. Patients value his calm, structured approach, clear explanations and evidence-based decision-making.

Online consultations with Dr. Lokchiri are suitable for many situations when someone needs quick medical guidance, reassurance or a clear next step. Common reasons for booking include:

  • fever, chills, fatigue and viral symptoms
  • cough, sore throat, nasal congestion, breathing discomfort
  • bronchitis and mild asthma flare-ups
  • nausea, diarrhoea, abdominal pain, digestive infections
  • rashes, allergic reactions, redness, insect bites
  • muscle or joint pain, mild injuries, sprains
  • headache, dizziness, migraine symptoms
  • stress-related symptoms, sleep disturbances
  • questions about test results and treatment plans
  • management of chronic conditions in stable phases
Many patients reach out when symptoms appear suddenly and cause concern, when a child becomes unwell unexpectedly, when a rash changes or spreads, or when it’s unclear whether an in-person examination is necessary. His emergency medicine background is particularly valuable online, helping patients understand risk levels, identify warning signs and choose safe next steps.

Some situations are not suitable for online care. If a patient has loss of consciousness, severe chest pain, uncontrolled bleeding, seizures, major trauma or symptoms suggesting a stroke or heart attack, he will advise seeking immediate local emergency services. This improves safety and ensures patients receive the right level of care.

Dr. Lokchiri’s professional training includes:

  • Advanced Trauma Life Support (ATLS)
  • Basic and Advanced Cardiac Life Support (BLS/ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Prehospital Trauma Life Support (PHTLS)
  • eFAST and critical care transthoracic echocardiography
  • aviation medicine
He is an active member of several professional organisations, including the French Society of Emergency Medicine (SFMU), the French Association for Emergency Physicians (AMUF) and the Swiss Society of Emergency and Rescue Medicine (SGNOR). In consultations, he works with clarity and precision, helping patients understand their symptoms, possible risks and the safest treatment options.
CameraBook a video appointment
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Doctor

Alina Tsurkan

Family medicine12 years of experience

Dr. Alina Tsurkan is a licensed family medicine physician based in Portugal, offering online consultations for adults and children. She provides professional primary care, with a focus on prevention, accurate diagnosis, and long-term management of acute and chronic conditions.

Dr. Tsurkan supports patients with a wide range of health issues, including:

  • Respiratory infections: cold, flu, bronchitis, pneumonia, and lingering coughs.
  • ENT conditions: sinusitis, tonsillitis, otitis (ear infections), sore throat, allergic rhinitis.
  • Eye conditions: allergic or infectious conjunctivitis, red eyes, irritation.
  • Digestive issues: acid reflux (GERD), gastritis, irritable bowel syndrome (IBS), constipation, bloating, nausea.
  • Urinary and reproductive health: urinary tract infections (UTIs), cystitis, prevention of recurrent infections.
  • Chronic diseases: hypertension, elevated cholesterol, weight management.
  • Neurological complaints: headaches, migraines, sleep disturbances, fatigue, general weakness.
  • Children’s health: fever, infections, digestive issues, follow-ups, vaccination guidance.

She also provides:

  • IMT medical certificates for driving licence exchange in Portugal.
  • Personalised preventive care and wellness consultations.
  • Interpretation of test results and medical reports.
  • Follow-up care and medication review.
  • Support in managing multiple coexisting conditions.
  • Remote prescription management and medical documentation.

Dr. Tsurkan’s approach is evidence-based and holistic. She works closely with each patient to develop an individualised care plan that addresses both symptoms and root causes. Her goal is to empower patients to take control of their health and maintain well-being through lifestyle adjustments, routine check-ups, and early intervention.

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Doctor

Svetlana Kovalenko

Family medicine14 years of experience

Dr Svetlana Kovalenko is a family medicine doctor with over 14 years of experience and a medical degree from Kharkiv National Medical University. She offers online consultations for adults, supporting patients with both acute and chronic conditions, preventive care, and personalised medical advice.

What patients commonly consult her for:

  • High blood pressure, type 2 diabetes, cholesterol management
  • Cold and flu symptoms: fever, cough, sore throat
  • Fatigue, sleep problems, headaches, general discomfort
  • Ongoing care for chronic conditions and medication review
  • Help interpreting test results and lab reports
  • Preventive check-ups and advice on healthy lifestyle habits

Dr Kovalenko combines evidence-based practice with a respectful, patient-centred approach. She takes time to explain, listens attentively, and helps each person make confident, informed decisions about their health.

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Doctor

Lina Travkina

Family medicine12 years of experience

Dr. Lina Travkina is a licensed family and preventive medicine doctor based in Italy. She provides online consultations for adults and children, supporting patients across all stages of care – from acute symptom management to long-term health monitoring and prevention.

Areas of medical care include:

  • Respiratory conditions: colds, flu, acute and chronic bronchitis, mild to moderate pneumonia, bronchial asthma.
  • ENT and eye conditions: sinusitis, tonsillitis, pharyngitis, otitis, infectious and allergic conjunctivitis.
  • Digestive issues: gastritis, acid reflux (GERD), IBS, dyspepsia, bloating, constipation, diarrhoea, functional bowel symptoms, intestinal infections.
  • Urological and infectious diseases: acute and recurrent cystitis, bladder and kidney infections, prevention of recurrent UTIs, asymptomatic bacteriuria.
  • Chronic conditions: hypertension, diabetes, hypercholesterolemia, metabolic syndrome, thyroid disorders, excess weight.
  • Neurological and general symptoms: headache, migraine, dizziness, fatigue, sleep disturbances, reduced concentration, anxiety, asthenia.
  • Chronic pain support: back, neck, joint, and muscle pain, tension syndromes, pain associated with osteochondrosis and chronic conditions.

Additional care areas:

  • Preventive consultations and check-up planning.
  • Medical advice and follow-up consultations.
  • Test interpretation and diagnostic guidance.
  • Structured support for undiagnosed complaints.
  • Second opinion on diagnoses and treatment plans.
  • Nutritional and lifestyle support for vitamin deficiencies, anaemia, metabolic issues.
  • Post-operative recovery support and pain management.
  • Preconception counselling and postpartum support.
  • Immunity support and strategies to reduce frequency of infections.

Dr. Travkina combines evidence-based medicine with an attentive, personalised approach. Her consultations focus not only on treatment, but also on prevention, recovery, and long-term wellbeing.

If during the consultation it becomes clear that your case requires in-person assessment or specialised care outside of her scope, the session will be terminated and the payment fully refunded.

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Doctor

Antonio Cayatte

General medicine43 years of experience

Dr Antonio Cayatte is a physician in General and Acute Medicine with over 30 years of experience across clinical care, medical research, and education. He offers online consultations for adults with a wide range of symptoms, both acute and chronic.

His clinical background includes:

  • assessment of sudden or unclear symptoms
  • ongoing care for chronic conditions
  • follow-up after hospital discharge
  • interpretation of test results
  • medical support while abroad
Dr Cayatte earned his degree from the University of Lisbon and taught internal medicine at Boston University School of Medicine. He holds active medical registrations in both Portugal and the UK and is a Fellow of the American Heart Association.

Consultations are available in English and Portuguese. Patients value his clarity, professionalism, and balanced approach to evidence-based care.

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Doctor

Jonathan Marshall Ben Ami

Family medicine8 years of experience

Dr. Jonathan Marshall Ben Ami is a licensed family medicine doctor in Spain. He provides comprehensive care for adults and children, combining general medicine with emergency care expertise to address both acute and chronic health concerns.

Dr. Ben Ami offers expert diagnosis, treatment, and follow-up for:

  • Respiratory infections (cold, flu, bronchitis, pneumonia).
  • ENT conditions such as sinusitis, ear infections, and tonsillitis.
  • Digestive issues including gastritis, acid reflux, and irritable bowel syndrome (IBS).
  • Urinary tract infections and other common infections.
  • Management of chronic diseases: high blood pressure, diabetes, thyroid disorders.
  • Acute conditions requiring urgent medical attention.
  • Headaches, migraines, and minor injuries.
  • Wound care, health check-ups, and ongoing prescriptions.

With a patient-focused and evidence-based approach, Dr. Ben Ami supports individuals at all stages of life — offering clear medical guidance, timely interventions, and continuity of care.

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€55
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Doctor

Andrei Popov

General medicine6 years of experience

Dr. Andrei Popov is a licensed pain management specialist and general practitioner based in Spain. He provides expert online care for adults dealing with both chronic and acute pain, as well as a wide range of everyday health concerns.

He specialises in diagnosing and treating pain conditions that affect quality of life, including:

  • Chronic pain lasting more than 3 months.
  • Migraines and recurring headaches.
  • Neck, back, lower back, and joint pain.
  • Post-traumatic pain following injury or surgery.
  • Nerve-related pain, fibromyalgia, and neuralgia.
In addition to pain management, Dr. Popov helps patients with:
  • Respiratory infections (colds, bronchitis, pneumonia).
  • High blood pressure and metabolic conditions such as diabetes.
  • Preventive care and routine health check-ups.

Online consultations last up to 30 minutes and include a detailed symptom review, personalised treatment planning, and medical follow-up when needed.

Dr. Popov’s approach is rooted in evidence-based medicine, combined with individualised care tailored to each patient’s history, lifestyle, and clinical needs.

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€80
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Doctor

Tetiana Fedoryshyn

General medicine29 years of experience

Dr Tetiana Fedoryshyn is a senior general practitioner, certified nutritionist, and psychologist with over 29 years of clinical experience. She combines classical internal medicine with modern approaches in lifestyle medicine, functional nutrition, and emotional health support.

Her focus is on helping patients regain health through deep understanding of symptoms, personalised nutrition plans, and evidence-based correction of deficiencies, stress-related conditions, and metabolic imbalances. Dr Fedoryshyn works with adults experiencing chronic conditions, fatigue, hormonal disruption, and post-stress exhaustion.

She integrates medical analysis, psychological insight, and real-life behaviour change tools to offer treatment plans tailored to each patient’s biochemistry, mental state, and lifestyle.

Main areas of practice:

  • Chronic condition management and medical counselling
  • Weight loss programmes based on metabolic profiling
  • Diagnosis and treatment of micronutrient deficiencies
  • Recovery from stress, burnout, and hormonal imbalances
  • Emotional support and psychosomatic symptom care
Her approach is never one-size-fits-all – each consultation begins with a deep dive into your unique health history, test results, and emotional landscape. Consultations are available in Ukrainian, Polish, and Russian.
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Doctor

Anna Biriukova

General medicine5 years of experience

Dr Anna Biriukova is an internal medicine doctor with clinical experience in cardiology, endocrinology, and gastroenterology. She provides online consultations for adults, offering expert medical support for heart health, hormonal balance, digestive issues, and general internal medicine.

Cardiology – Diagnosis and treatment of:

  • High blood pressure, blood pressure fluctuations, and cardiovascular risk prevention.
  • Chest pain, shortness of breath, arrhythmias (tachycardia, bradycardia, palpitations).
  • Leg swelling, chronic fatigue, reduced exercise tolerance.
  • EKG interpretation, lipid profile evaluation, cardiovascular risk assessment (heart attack, stroke).
  • Post-COVID-19 cardiac monitoring and care.
Endocrinology – Diabetes, thyroid, metabolism:
  • Diagnosis and management of type 1 and type 2 diabetes, and prediabetes.
  • Individual treatment plans including oral medications and insulin therapy.
  • GLP-1 therapy– modern pharmacological treatment for weight management and diabetes control, including drug selection, monitoring, and safety follow-up.
  • Thyroid disorders – hypothyroidism, hyperthyroidism, autoimmune thyroid diseases (Hashimoto’s, Graves’ disease).
  • Metabolic syndrome – obesity, lipid disorders, insulin resistance.
Gastroenterology – Digestive health:
  • Abdominal pain, nausea, heartburn, gastroesophageal reflux (GERD).
  • Stomach and intestinal conditions: gastritis, irritable bowel syndrome (IBS), indigestion.
  • Management of chronic digestive disorders and interpretation of tests (endoscopy, ultrasound, labs).
General internal medicine and preventive care:
  • Respiratory infections – cough, colds, bronchitis.
  • Lab test analysis, therapy adjustments, medication management.
  • Adult vaccinations – planning, contraindications assessment.
  • Cancer prevention – screening strategies and risk assessment.
  • Holistic approach – symptom relief, complication prevention, and quality of life improvement.
Dr Biriukova combines internal medicine with specialist insight, offering clear explanations, personalised treatment plans, and comprehensive care tailored to each patient.
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€60
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Doctor

Maryna Kuznetsova

Cardiology16 years of experience

Dr Marina Kuznetsova is an internal medicine doctor and cardiologist with a PhD in medicine. She provides online consultations for adults with chronic and acute conditions, with a strong focus on cardiovascular health. Her approach is based on current clinical guidelines and evidence-based treatment strategies.

Areas of expertise:

  • dyslipidaemia and lipid metabolism disorders
  • prevention and management of atherosclerosis
  • blood pressure monitoring and antihypertensive therapy
  • arrhythmias: diagnosis, follow-up, and treatment adjustment
  • cardiovascular care and recovery support after Covid-19
Dr Kuznetsova helps patients manage cardiovascular risk factors, optimise long-term treatment, and gain clarity in complex health situations – all through accessible and structured online care.
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€50
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